Glassdoor is your free inside look at SHI reviews and ratings - including employee satisfaction and approval ratings for SHI CEO Thai Lee. All 43 reviews are posted anonymously by SHI employees.
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79% of the CEO
Thai Lee
I worked at SHI full-time for more than 3 years
Pros – Low base salaries but huge upside if you can consistently exceed your quota. It can be a laid back, flexible work place but that can also depend on your manager. Benefits were good, health insurance was great and cheap for a single person. Perks from vendors, such as sporting events, contests with generous payouts, spiffs, etc. Team selling is great if you have a good relationship with your inside rep (which I did, so it was a positive experience for both of us). The CEO has a great vision for the organization as a whole and while it's not always executed well, there is a commitment to customer satisfaction.
This is a great position to get a lot of experience in IT in a short amount of time. You can make a lot of connections at major manufacturers which could lead to more and better career opportunities. Stick it out here for 2 years and you could have a lot of doors opened to you.
Cons – Very little opportunity for advancement if you aren't willing to relocate to NJ or Austin. Low base salaries for experienced sales reps so the financial peaks and valleys can be extreme. Management can be unappreciative and short sighted about retaining good talent. There was more and more micromanagement.
Advice to Senior Management – Recognize the good people and work to retain them. Every one might be replaceable but it most likely won't be with anyone as good.
Yes, I would recommend this company to a friend
2013-06-10 11:58 PDT
I have been working at SHI full-time for more than a year
Pros – Ability to make your own schedule, good pay, great benefits
Cons – none at all as of now
Advice to Senior Management – none
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-21 13:54 PDT
I have been working at SHI full-time for more than 7 years
Pros – Its a mixed staff. Always friendly..work events and lots of free food! Management always ready to help. This is definitely a good place to start. They hire and promote from within so always good for you.
Cons – Forget about having plans on month end ...or quarter end or year end ( December 31st). You could be stuck at work till 11 at night. It can get mundane after a while..
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-06 11:12 PDT
I have been working at SHI full-time for more than a year
Pros – Laid back, opportunities to grow, pay is better than other resellers
Cons – More job announcements would be a plus
Advice to Senior Management – Notice talent and reward.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 16:39 PDT
I worked at SHI full-time for more than a year
Pros – fun fast paced laid back work place and the majority of the people and are fun to work with on a daily basis.
Cons – very long hours and if you don't kiss management butt you are just another employee and possibly wont make it very long with the company. Upper management is part of a good ole boys club that came from one of SHIs competitors. It use to be a great environment but the company has gotten a little to big for its britches. My advice is if you are looking to get a start for high pressure faced paced sales give it a shot but beware that you will just be a number or expendable if something doesn't go the way your manager wants it.
Advice to Senior Management – My advice to the owner of the company drop the dead weight that only looks out for themselves and bring in managers who really care about employees instead of themselves.
No, I would not recommend this company to a friend
2013-05-03 15:47 PDT
I worked at SHI full-time for more than 7 years
Pros – Great atmosphere for young professional
Plenty of growth opportunity early in your career
great healthcare benefits
Cons – below average compensation
few paid holidays
Advice to Senior Management – let your managers manage their departments
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-08 12:19 PST
I have been working at SHI full-time
Pros – you can make alot of money here at times.
Cons – I'm an Inside Account Executive and life here is....ehhhhh. Your first year quotas are not bad, but they double every year after. If your in the commercial space, you will be fighting outside account executives for accounts, and in general will not be given any great accounts to prospect. The base pay is not enough. Most people leave SHI after a year.
To sum it up....look for other options if you can. this job is not worth the stress and management will lure you in with lofty dreams of money. Everything is 50/50 here. If you are successful here, you are one of the very few.
Advice to Senior Management – either be committed to SMB or committed to outside sales. This company is going to implode on itself if it does not come up with a clear path. The inside and outside account executives are at odds with each other right now. They are viewing each other as competition.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-24 11:24 PST
I worked at SHI full-time for more than a year
Pros – Legacy Enterprise group is excellent but 2008 inception of the Commercial Division and it's "senior leadership" were light on the resume and devoid of managment skills. Confronting senior management only resulted in being labeled, "not a player".
Cons – Inexperience, limited vision and moving product over account managment is a short term plan
Advice to Senior Management – Don't expect legacy SW folks with no outside sales experience to understand and develop an outside sales team. The reality is high turnover and demoralization.
No, I would not recommend this company to a friend
2013-02-14 16:55 PST
I worked at SHI full-time for less than a year
Pros – Money money money money money
Cons – Pressure of finding clients and meeting quotas
Yes, I would recommend this company to a friend
2013-01-07 14:16 PST
I have been working at SHI full-time for more than a year
Pros – solid benefits and the company is growing rapidly. The pros are that the company is doing very well due to low payroll causing high turnover.
Cons – Not challenging. Inability to adapt by a few hold back many. Lack of leadership, direction, and motivation. Sales is the backbone of the company, so accounting is unrecognized, unless of course there is an issue. Nowhere to grow in accounting.
2013-01-06 15:30 PST
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