SITA Reviews

Updated 13 October 2014
Updated 13 October 2014
112 Reviews
3.0
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SITA CEO Francesco Violante
Francesco Violante
64 Ratings

Review Highlights

Pros
  • Good work environment and flexible hours (in 11 reviews)

  • Extremely good work-life balance, good employee benefits as compared to similar companies/industries (in 10 reviews)


Cons
  • Pockets of dysfunctional senior management that doesn't understand the business (in 9 reviews)

  • Upper levels of management make decisions that place hardships on support personnel (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great company to work for due to cultural diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Field Engineer in Sydney
    Current Employee - Operations Field Engineer in Sydney

    I have been working at SITA full-time (more than 8 years)

    Pros

    Great working environment with so many friendly staff

    Cons

    Too many politics with senior management and leaders

    Advice to ManagementAdvice

    Keep the politics aside and get on with the real job

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    SITA - Great if you are one of the boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SITA full-time (more than 10 years)

    Pros

    Looks good on the C.V. and currently they pay health insurance in some territories.
    Great exposure to international teams and a very diverse set of skills (line management and customer facing members).
    Initial pay is good but better negotiate hard on day one because you will quickly become a number when it comes to review in yr 2 and beyond

    Cons

    If you are aligned with the little clique that seems to do no wrong and suffer no consequence of outrageously inward looking and self ingratiating policies you will do well.
    You will occasionally come across true professionals who care about solutions and the people in their care, but this will be increasingly rare.
    A staggering ability to embark upon organizational change every 12mths and then abort half way through leaving whole groups without the people they need and no way to hire due to a headcount freeze from GVA.
    A HR system that is totally ineffectual and makes no effort to retain talent.
    Senior managers with no experience in the fields they manage.
    Get in and out while this dinosaur still survives as the pay and accountability around performance is poorly managed.
    Invisible CEO unless you are based in Europe

    Advice to ManagementAdvice

    Walk the floor, be accountable and transparent, ...just start again with the HR department.
    If you promise to do something like improve tools and policies then follow through and get out of the ivory silos and walk amongst the enormous pool of talent you already have.
    Compliance is not commitment, think what is the problem to solve not what is the box to tick.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer
    Former Employee - Senior Developer

    I worked at SITA full-time (more than an year)

    Pros

    good work/life balance.
    international travel/training opportunities
    strong domain experience in Air Industry.

    Cons

    Not good at innovation, old style software development mode.

    Advice to ManagementAdvice

    be more passionate to embrace innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Great 14 years with SITA learning and going through significant financial development, second to none experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Paris (France)
    Former Employee - Senior Manager in Paris (France)

    I worked at SITA full-time (more than 10 years)

    Pros

    - Good financial package and remuneration
    - Good work environment
    - Leaders in Aeronautic Industry
    - Great Research & Development

    Cons

    - Micromanagement at highest level (CFO)
    - Spending money and time on new development but not allowing time for stabilisation

    Advice to ManagementAdvice

    - Pay peanuts, get monkeys
    - Allow adequate time for stabilisation
    - Stop micro management and have trust in subordinates

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's a good experience in Customer support in addition to network and server management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network and Field Support Engineer in Beirut (Lebanon)
    Current Employee - Network and Field Support Engineer in Beirut (Lebanon)

    I have been working at SITA full-time (more than an year)

    Pros

    It's an international company and I am looking forward to progress in this company to have a better career

    Cons

    The challenges of working here that some of the configurations for servers or routers are centrally managed and we cannot make any changes as they are managed by a remote team.

    Recommends
    Approves of CEO
  7.  

    a great place to experience inter company dynamics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Montreal, QC (Canada)
    Former Employee - Senior Manager in Montreal, QC (Canada)

    I worked at SITA full-time (more than 5 years)

    Pros

    international experience, interesting industry, constant challenge

    Cons

    short term vision, macro managed, no cooperative spirit,

    Advice to ManagementAdvice

    trust your employees to deliver on long term vision, rather than focus on year to year objectives

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Still remember the people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Geneva (Switzerland)
    Former Employee - Account Manager in Geneva (Switzerland)

    I worked at SITA full-time (more than 3 years)

    Pros

    Some of the most intelligent international and interesting people I have met so far. A lot of people stay so long at SITA because they love the people

    Cons

    Like any bigger organization - politics. Too little movement at the top and because many of the members of senior management have the advantage of a salary that is exempt from tax.

    Advice to ManagementAdvice

    Hire new fresh calibre

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good for retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Singapore (Singapore)
    Current Employee - Sales in Singapore (Singapore)

    I have been working at SITA full-time (more than 3 years)

    Pros

    Extremely good work-life balance, good employee benefits as compared to similar companies/industries

    Cons

    It's who you know, not what you know - in order to be recognized

    Advice to ManagementAdvice

    Do not put inexperienced managers in people manager roles, simply because they are conveniently there at the right place (level) at the right time (restructuring etc)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great colleagues , bad Directors, VPs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Singapore (Singapore)
    Former Employee - Project Manager in Singapore (Singapore)

    I worked at SITA full-time (more than 5 years)

    Pros

    Excellent colleagues, friendly and knowledgeable
    Pay is competitive
    Benefits are good

    Cons

    As others mentioned before, no matter how much work you did or how many years you have been there they can trash you like a tissue paper.

    No possibility for advance in career.

    Advice to ManagementAdvice

    You have great people working there, try to keep them

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Field Engineer
    Current Employee - Operations Field Engineer

    I have been working at SITA full-time (more than an year)

    Pros

    Multicultured environment
    Decent travel benefits
    Can be very laid back depending on site
    Salary is ok
    Yearly review bonuses
    Interesting technologies

    Cons

    Poor communication between regions, management and ground level
    Personalities can cause a lot of trouble
    Depending on your site, career development can be limiting

    Advice to ManagementAdvice

    Communication!

    Recommends
    Neutral Outlook
    No opinion of CEO

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