SITA

  www.sita.aero
  www.sita.aero

SITA Reviews

Updated 11 December 2014
Updated 11 December 2014
121 Reviews
2.9
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SITA CEO Francesco Violante
Francesco Violante
69 Ratings

Review Highlights

Pros
  • Extremely good work-life balance, good employee benefits as compared to similar companies/industries (in 12 reviews)

  • Great working environment with so many friendly staff (in 11 reviews)


Cons
  • Pockets of dysfunctional senior management that doesn't understand the business (in 9 reviews)

  • Upper levels of management make decisions that place hardships on support personnel (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    A great company to work for due to cultural diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Field Engineer in Sydney
    Current Employee - Operations Field Engineer in Sydney

    I have been working at SITA full-time (more than 8 years)

    Pros

    Great working environment with so many friendly staff

    Cons

    Too many politics with senior management and leaders

    Advice to ManagementAdvice

    Keep the politics aside and get on with the real job

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    SITA - Great if you are one of the boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SITA full-time (more than 10 years)

    Pros

    Looks good on the C.V. and currently they pay health insurance in some territories.
    Great exposure to international teams and a very diverse set of skills (line management and customer facing members).
    Initial pay is good but better negotiate hard on day one because you will quickly become a number when it comes to review in yr 2 and beyond

    Cons

    If you are aligned with the little clique that seems to do no wrong and suffer no consequence of outrageously inward looking and self ingratiating policies you will do well.
    You will occasionally come across true professionals who care about solutions and the people in their care, but this will be increasingly rare.
    A staggering ability to embark upon organizational change every 12mths and then abort half way through leaving whole groups without the people they need and no way to hire due to a headcount freeze from GVA.
    A HR system that is totally ineffectual and makes no effort to retain talent.
    Senior managers with no experience in the fields they manage.
    Get in and out while this dinosaur still survives as the pay and accountability around performance is poorly managed.
    Invisible CEO unless you are based in Europe

    Advice to ManagementAdvice

    Walk the floor, be accountable and transparent, ...just start again with the HR department.
    If you promise to do something like improve tools and policies then follow through and get out of the ivory silos and walk amongst the enormous pool of talent you already have.
    Compliance is not commitment, think what is the problem to solve not what is the box to tick.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer
    Former Employee - Senior Developer

    I worked at SITA full-time (more than an year)

    Pros

    good work/life balance.
    international travel/training opportunities
    strong domain experience in Air Industry.

    Cons

    Not good at innovation, old style software development mode.

    Advice to ManagementAdvice

    be more passionate to embrace innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Great place to work but US market is mature

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Business Development in Charlotte, NC (US)
    Former Employee - Head Business Development in Charlotte, NC (US)

    I worked at SITA full-time (more than 3 years)

    Pros

    SITA is a key player in the Air Transport Industry, this is an very technically broad environment that offers a variety of challenges. They are an innovator in some key areas but are not fully leveraging their capabilities. They offer a good work-life balance, and decent opportunities (though these may be influenced by geographical region). Management is supportive but focused more intently on foreign markets, at least at the point in time (2010) that I left the company.

    Cons

    The Air Transport Industry is evolving and in recent years the growth has been in off-shore emerging markets in contrast to North America which is a rather mature market. This means that opportunities may be reduced for N. American employees. This is a reality, not a negative in regard to SITA. Compensation was Fair to Attractive with a reasonable bonus plan. Benefits are average/typical and Company Values are good.

    Advice to ManagementAdvice

    Invest in North America as new technologies bring new opportunities, even in mature markets. Otherwise, keep providing a good workplace with strong ethics and an interesting work environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Not recommended (at this moment)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales in São Paulo, São Paulo (Brazil)
    Current Employee - Director of Sales in São Paulo, São Paulo (Brazil)

    I have been working at SITA full-time (more than 5 years)

    Pros

    Few peers, good products, international environment, travel opportunities, multicultural day-to-day routine, influence in the market

    Cons

    Horrible local (Brazil) work environment, too much bureaucratic, terrible country leadership, lack of internal cooperation to face external challenges and competition, corruption is impregnated in all levels inside the company, nasty place to work

    Advice to ManagementAdvice

    Change upper management now! It's killing the firm locally

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Architect in Atlanta, GA (US)
    Current Employee - Solution Architect in Atlanta, GA (US)

    I have been working at SITA (more than 5 years)

    Pros

    Stability, nothing else to add. Global environment. Diversity of products and solutions.

    Cons

    Poor leadership management; way too much politics ; inefficient system to reward high performers; salary increase every couple of years and can be as low as 2%. Very cheap company in regards to standard employees, with no serious interest nor investment in employees further education.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Jobs for the boys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Letterkenny (Ireland)
    Current Employee - Technical Consultant in Letterkenny (Ireland)

    I have been working at SITA full-time (more than 8 years)

    Pros

    If you get onto the right project it is a fantastic place to learn, paid education if you will. If your even luckier again and get into one of the clique teams then your socializing habits and alcohol tolerance will go through the roof! Salary is good to start off with if you come in at a good rate but don't expect it to change...ever.

    Management reward talent with promotions, the only problem is that talent means somebody 'in the clique'. Nepotism is rife in some offices.

    You'll get to do a bit of travel along the way if you like that sort of thing.

    Cons

    Management are 10 years behind the curve. Senior development, architecture and hr managers are in bed with each other...literally. If you don't comply to their archaic methods your a lost soul.

    General atmosphere in most offices is that of dissatisfaction. Any good people leave and are replaced by juniors/grads/contractors who in turn leave when they figure the place out and the cycle continues.

    Alcohol abuse is rife in one office in particular.

    Advice to ManagementAdvice

    Quit, those that don't should be sacked.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Bohemia, NY (US)
    Former Employee - Project Manager in Bohemia, NY (US)

    I worked at SITA part-time (more than an year)

    Pros

    Small knit organization at the Long Island Site, intimate settings, people are friendly. Once a month PIZZA, Friday Bagel days. There is a great work life balance, per being able to get things done if need be in the time of an emergency. Flexible work hours.

    Cons

    Not the work environment for you if you get offended easily. Lacks diversity, predominantly men. Can be cliche per groups who work with each other, despite the fact the building is small, everyone does not know everyone, able to put a face to a name.

    Advice to ManagementAdvice

    The politics of promotions, salaries, high and fire need to be a little more discreet.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    14.5 Years of an excellent overview experience of the Finance & Accounting Functions of SITA.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Neuilly-sur-Seine (France)
    Former Employee - Senior Manager in Neuilly-sur-Seine (France)

    I worked at SITA full-time (more than 10 years)

    Pros

    Unique in it's products and seeks excellence in it's services to the world airline industry.

    Cons

    The Finance Function, is unfortunately, not in line with the rest of SITA functions.

    Advice to ManagementAdvice

    Advise to the Finance Senior Management to halt the micro management and pay more attention to more important things.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    SITA seen from an ex employee perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist Si & O in Kempton Park (South Africa)
    Former Employee - Specialist Si & O in Kempton Park (South Africa)

    I worked at SITA full-time (more than 10 years)

    Pros

    Excellent benefits: Medical, pension, leave, performance bonus, individual growth and career development programs are a definite plus point for any employee. Pleasant working environment.

    Cons

    Personal career growth can be a problem in smaller SITA locations.

    Advice to ManagementAdvice

    Employee rewards program should apply to all staff from all levels, even contractors who are employed by SITA for a number of years.

    Recommends
    Positive Outlook
    Approves of CEO

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