Sam's Club
3.0 of 5 805 reviews
www.samsclub.com Bentonville, AR 150 to 499 Employees

Sam's Club Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.0 805 reviews

                             

58% Approve of the CEO

Sam's Club President and CEO Rosalind G. Brewer

Rosalind G. Brewer

(226 ratings)

53% of employees recommend this company to a friend
805 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good pay, flexible hours, front end manager is very nice and understandable"
    in 40 reviews
  • "The oppurtunity to learn every aspect of the job and business Decent pay and benefits"
    in 27 reviews
Cons:
  • "Was pushed to the limit to sell credits and plus memberships since the club was doing terrible"
    in 47 reviews
  • "Also it is very difficult to get a full time position unless you're willing to work overnight"
    in 36 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great !

Cart Attendant (Current Employee)
Altoona, PA (US)

I have been working at Sam's Club full-time for more than 3 years

ProsI like the challenges of working here. Family atmosphere, Managers have high standards for the club.

ConsSometimes there is a heavy workload when you are working by yourself to keep everything up to task.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Loved working with the members

Cashier (Former Employee)
Kansas City, MO (US)

I worked at Sam's Club full-time for more than 3 years

ProsLoved working with the members, That made it worth going in each and every day, to get to know them on a first name dasic, to have them looking for you each time they come in

ConsManagment didnt really care about their employees

Advice to Senior ManagementCare more about the people working for them, they have familys to take care of, and their work daily wondering when the day come when they have to worry about their jobs, because managment tries to find many ways to get rid of certain people, to bring in the people they want

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Cashier/Optician

Optical Associate (Current Employee)
Durham, NC (US)

I have been working at Sam's Club part-time for more than a year

ProsI love the atmosphere and all my managers. It's easy to get and pick up hours and there's plenty of opportunities to advance or move to another department.

ConsIf you're a cashier the COS are really hard about selling pluses and upgrades.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great co-workers

Cafe/Bakery Associate (Current Employee)
Memphis, TN (US)

I have been working at Sam's Club part-time for more than a year

ProsGreat group of co-workers. Will be trained for lots of different things within dept. get to meet all types of indivuals.

ConsWill work you too many hours if you let them. No great benefits or vacation time. Only 30 mins for lunch.

Advice to Senior ManagementLonger lunch

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good place to work for

Team Leader (Former Employee)
El Paso, TX (US)

I worked at Sam's Club full-time for more than 5 years

ProsGood pay and great people to work with. Benefits are decent, if you can get them. Hiring process is relatively fast, faster when they're in desperate need of bodies.

ConsOften the employees are spread really thin to maximize profits, and pad numbers so corporate doesn't bring down the thunder on the management team. Also it is very difficult to get a full time position unless you're willing to work overnight. There doesn't seem like there's a lot of upward movement so most of the full time employees are long term(10+ Years) and aren't going anywhere.

Advice to Senior ManagementMake sure you are willing to allocate duties and not micromanage team leaders and lower management. The best managers are the ones willing to take the heat if the team fails not deflect blame onto others. You still come off as a failure.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Selling membership. Working with people

Anonymous Employee (Current Employee)

I have been working at Sam's Club

ProsEnjoyed the work and taking to people

ConsChanging schedule. Too short hours

Advice to Senior ManagementBetter pay

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

The club that goes beyond

Member Service Cashier (Current Employee)
Saginaw, MI (US)

I have been working at Sam's Club part-time for more than 3 years

ProsThe way that managers treat me. I am well appreciated and told that I am. I work with amazing people. Not to mention as a cashier if I am not given my lunch within 6 hours of my shift (which is rare) I get locked out. I cannot be bothered by work things on break. A 4 hour shift gives me 1 15minute break and anything 6 and up gets me 2 15 minute breaks and a 30 minute lunch.

ConsIt can get hectic and you are expected to know a lot.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Loved it

Anonymous Employee (Former Employee)

I worked at Sam's Club

ProsFlexible schedule and good management.

ConsToo fussy about break time.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to work

Associate (Current Employee)
Marietta, GA (US)

I have been working at Sam's Club full-time for more than a year

ProsSam's makes you feel like your apart of something big rather your a cart attendant or a manager. It has a family atmosphere great benefits.

ConsCommunication needs some work threw out the club.

Advice to Senior ManagementThere needs to be more communication threw out the clubs between all levels of employees and there should be more opportunity's to move up with in the company.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Sam's Club Review

Cashier (Former Employee)
Chattanooga, TN (US)

I worked at Sam's Club part-time for more than a year

ProsClean environment, friendly people, and a free membership.

ConsNot enough pay, very strict on attendance.

Advice to Senior ManagementRaise hourly pay. Costco pays $15 an hour to their cashiers. And if member has 10 or less items in their cart just scan them, don't make them take them out. They think it's ridiculous.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Sam's Club? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Sam's Club reviews and ratings - including employee satisfaction and approval ratings for Sam's Club CEO Rosalind G. Brewer. All 805 reviews are posted anonymously by Sam's Club employees.