Sam's Club Reviews

Updated 27 April 2015
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3.0
1,393 Reviews
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Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
451 Ratings

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)

Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Pros and Cons

Employee Reviews

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  1. Cool little gig for a college student

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time

    Pros

    Free membership, flexible hours, pay was good enough to get me through college

    Cons

    They hound you constantly about selling plus memberships when to shoppers that have clearly shown that they are uninterested. It's really annoying for all parties involved.

  2. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Pros

    Family atmosphere. Great place to work if you are in college or looking for a part time in the mean time before getting on somewhere else

    Cons

    low pay for the amount of work

  3. I learned the basics and beyond basics of how to keep up with also maintain a legal job maturely with good impressions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cart Attendant in San Bernardino, CA (US)
    Former Employee - Cart Attendant in San Bernardino, CA (US)

    I worked at Sam's Club part-time (Less than a year)

    Pros

    Great team members and staff, also great shopping members.

    Cons

    Some confusion at times due to incoming members or just associates misjudgments when on break and lunch. Oh and the pay is every by week, so 2 weeks.

    Advice to Management

    Doing great no advice needed, very appreciative.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Wireless Communications Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Sales Consultant in York, PA (US)
    Current Employee - Wireless Sales Consultant in York, PA (US)

    I have been working at Sam's Club part-time (More than a year)

    Pros

    Many of the people are friendly. It is great to say that I work for such a large and well-known company. The pay is also quite a bit above minimum wage, though I know that varies from club to club.

    Cons

    The management is very focused on sales of upgraded memberships and credit cards. They care about very little else and it can make the workday a frustrating experience at times.

  6. Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Meridian, MS (US)
    Former Employee - Cashier in Meridian, MS (US)

    I worked at Sam's Club part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    At Sam's Club, you see a lot of loyal members who you get to know. Being a 'people person,' I really enjoyed being a cashier at Sam's Club. The pay was better than your average grocery store pay, and they did drawings for bonus gift cards each time we went a month without any accidents.

    Cons

    Salesmanship is not my strong suit, and they want you to meet sales goals for upgrading memberships (no matter what job you have in the store). I did not enjoy it, but I did my best, and sold several.

    Advice to Management

    Keep helping your associates get better at what they do, rather than just telling them they "need to do better," and then just walking off.

  7. Helpful (1)

    Night lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people. Freedom of expression

    Cons

    not many that i can think of.

    Advice to Management

    none

  8. Helpful (2)

    Casheir

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Hickory, NC (US)
    Current Employee - Cashier in Hickory, NC (US)

    I have been working at Sam's Club (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    All coworkers, bosses and COSs(front-line supervisors) are friendly
    higher pay than other stores

    Cons

    Most customers are rude, entitled, bratty and don't treat you like a person.
    You have to stand for your entire shift.
    You have to sell Plus memberships and credits, which you don't get compensated for separately. Someone who sells nothing and the best seller in the store get the same bonus, which is one time a year in March.
    Shifts generally run half an hour longer than they are scheduled.
    Schedules are posted as little as one day in advance. (good luck if you don't work on Friday)
    Not enough hours, most associates only get 13 hours a week, often people will be scheduled for 0 hours in a week.
    Casheirs also serve as cleaning crew, emergency cart associates, and all other positions

  9. Helpful (1)

    meat processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Cutter in Baton Rouge, LA (US)
    Former Employee - Meat Cutter in Baton Rouge, LA (US)

    I worked at Sam's Club

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    scheduling, associates, easy, money, job

    Cons

    management, communication, vacations, lean ency, bad

    Advice to Management

    listen to employees

  10. cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fast paced, ok management

    Cons

    Stay late, opportunity to move up is tough

  11. produce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Works with your schedule all the time. You could be going to school or have another job and they do a great job to help you get right shifts.

    Cons

    Everyone only thinks about themselves The store could grow more if only everyone worked as a team and not see it as all for one.

    Advice to Management

    Please and actually care about your area not only care when your in trouble by your regional managers come and says things are not looking so good.

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