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Sam's Club
3.0 of 5 477 reviews
www.samsclub.com Bentonville, AR 150 to 499 Employees
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Sam's Club Reviews

Updated May 20, 2013
All Employees Current Employees Only

3.0 477 reviews

                             

58% Approve of the CEO

Sam's Club President and CEO Rosalind G. Brewer

Rosalind G. Brewer

(92 ratings)

53% of employees recommend this company to a friend
474 employee reviews
Relevance Date Rating
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  • Work/Life Balance
         
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Bismarck, ND (US)

Former Employee – worked at Sam's Club full-time for more than a year

ProsAround st pattys day, you get either a $1500 pt or a 2500 ft bonus if certain goals are met!

ConsYou have to get all your work done. I have held some 12 hour shifts before. Especially around graduation time.

Yes, I would recommend this company to a friend

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Fort Worth, TX (US)

Current Employee – been working at Sam's Club full-time for more than 3 years

ProsIf you work hard and gain knowlegde of the internal workings of the club the availabitly to move into a higher paying positon or supervisor position is easy to get.

Consteamwork is something that needs to be encourage but is not something to be expected regardless of what is said there about teamwork.

Advice to Senior Managementmanagement needs to be more attentive to there inspections as well as do more in an eight hour day than talk about their personal lives. i would say they need to be more focused to better utilize their position.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Idaho Falls, ID (US)

Former Employee – worked at Sam's Club part-time for less than a year

ProsTeam dynamics are great for young members of workforce. The leadership instill good work values and ethics in all the associates.

ConsI have none. I resigned for personal reasons.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Sam's Club full-time for more than 10 years

ProsGreat opportunities to advance, numerous fields to pick from, good benefits, company stability, and strong sustainability, diversity and community involvement.

Cons"Wholesale/Retail" = weekends, nights and holidays!

Advice to Senior ManagementIt all comes back to personal accountability this includes management, hourly etc

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Sam's Club

Proseasy and fast days, except having to be there at 5am

ConsIf the person before was slacking off, all the blame goes on you.

Advice to Senior Managementnone

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Current Employee – been working at Sam's Club

Prosthe coworkers were about the only pro

Consalways trying to get you to sell more and more plus memberships

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Phoenix, AZ (US)

Current Employee – been working at Sam's Club full-time for more than 10 years

ProsSeems like each club goes through a new GM every few years, so if you're not a fan of the current one, they might not be there long. I think I remember when I started there someone mentioning that they do that so it stays "Sam's Club," and not "Mike's Club," etc. Usually pretty flexible with schedule while I was in school. And as long as I gave notice far enough in advance (3 weeks) time off wasn't usually a problem. If your club does well, there is a yearly bonus. They just increased it this past year to a max of $2500 for full time $1250 for part time. Lots of different positions available. (I've worked 7 or so in my time)

ConsEach new manager has "their way," of doing it. 90% of the time they require you to do it "their way," even if another way is better/more efficient/etc. Lots of turn around. Retail during the holidays is the worst. I've had a few good and a few bad GM's. They move around after a few years. My current GM gave us a list of black out dates (mostly the weekends before and after major holidays, all of November and December, and the entire month when we do our yearly audit.) Added up to be something like 100+ blackout days. On your feet all day. Managers always changing their minds. (For example "I want all the TV's on this aisle facing west." and after you've spent an entire day moving everything they change it the next day. And they something else shortly after) Make us take classes so that we know company policies, but when a customer only slightly complains, the manager overrides the policy making the associate look like an ass. Why have us try to enforce rules when you're just going to break them? (Ex. Someone trying to return a 3 years after the 90 day return policy). No consistency between managers. Full time positions are rare and the person has to have 100% open availability. Sometimes that means switching to nights, back to days, and back to nights in the same week. If a full time associate leaves, almost always is replaced with 2 part timers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Saint Louis, MO (US)

Former Employee – worked at Sam's Club full-time for more than 7 years

ProsGood pay,insurance,401k, stock, hours,scheduled breaks and you will never have to worry about them going out of business

ConsIf you are very versatile and a person with multiple skills they will take advantage of that
Working holidays

Advice to Senior ManagementAcknowledge the hard work when you see it and try and focus on taking care of your good workers

No, I would not recommend this company to a friend

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Indianapolis, IN (US)

Current Employee – been working at Sam's Club part-time for more than a year

ProsBonus every year
They will reward your club for accident free days

Conslow pay, unrealistic goals for cashiers, you have to wait two years for health insurance, their is a 30 fee to cash in stock, no Sunday premium pay for new employees, strict rules, no drinks on sales floor, no chewing gum, ect

Advice to Senior ManagementThe managment is very clicky, and it is akward talking to a manger that is not over your department. My advice to mangment would be to smile and say hi to everyone and make them feel apart of your team

No, I would not recommend this company to a friend

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Secaucus, NJ (US)

Current Employee – been working at Sam's Club full-time for more than 7 years

ProsFlexible work environment
Coworkers
reliable pay schedule
barely ok benefits (at least you get some) (eventually)

ConsMembers
Almost Sales based without commission
Managers are Lazy they give orders and dont offer help
schedule

Advice to Senior ManagementHire managers who used to work as associates...they know what it takes to get the job done and can set more realistic expectations

No, I would not recommend this company to a friend

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