Samsung Group Reviews

Updated 18 October 2014
Updated 18 October 2014
825 Reviews
3.1
825 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Samsung Group CEO & Vice-Chairman Dr. Oh-Hyun Kwon
Dr. Oh-Hyun Kwon
153 Ratings

Review Highlights

Pros
  • Relatively good salary/remuleration/treatment comparing other Korean companies (in 58 reviews)

  • Great to learn the cutting-edge technology (in 15 reviews)


Cons
  • work life balance is a joke - if you want to shorten your life by half come work here (in 105 reviews)

  • No Work life balance - expect to work 60-80 hours every week if you don't want to fall behind (in 38 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    DO NOT WORK HERE!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Samsung Group

    Pros

    Some may claim that "it may look good on the resume" OR "ok pay", but the disadvantages outweigh any faint positive. Simply put - DO NOT WORK HERE!

    Cons

    You can expect: Bullying / Harrassment (very acceptable & normal here) Terrible work culture and inhumane treatment of employees; No work life balance (expect to work all day, all night and on weekends); incompetent management with no prior management experience or care factor when it comes to retaining or nurturing employees!

    Advice to ManagementAdvice

    Samsung is no longer defined by its products in the marketplace. It is being defined by employees experiences at Samsung (of being a terrible place to work!) Continue with this and expect this to have a direct impact on company performance and your ability to attract & retain quality (or even any) employees!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Marketing department rife with bullying/harassment and very high employee turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at Samsung Group full-time (more than an year)

    Pros

    New products to play with regularly.

    Cons

    Office politics rife. Favouritism by senior management demoralising and bullying/harassment common. Issues reported by many but nothing done. Latest HR director lasted less than 1 year. Says a lot.

    Advice to ManagementAdvice

    Senior Management need to be objective and crack down on bullying, harassment and favouritism. The turnover in recent years is disgraceful.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Just because its "Samsung" doesn't mean its a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Retail in Sydney
    Former Employee - Manager Retail in Sydney

    I worked at Samsung Group full-time (less than an year)

    Pros

    Innovative products
    Pay and benefits were good such as fuel card, car allowance, corporate card etc.

    Cons

    No communication between departments!
    Management don't have a clue on what is going on in the retail field!
    Management care more about reporting than creating relationships in store
    Its all about KPI's with reports

    Advice to ManagementAdvice

    Its great to give advise but actually spend a week in field to learn about the challenges, what you read on paper is not always the same as some managers will sugar coat the situation in order to look good.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Hard Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cal Centre in Sydney
    Current Employee - Cal Centre in Sydney

    I have been working at Samsung Group full-time (more than 5 years)

    Pros

    The only good thing at Samsung was the pay which was ok.

    Cons

    No work/life balance. More hours work than in a day.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Untrustworthy Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Learning & Development in Sydney
    Former Employee - Learning & Development in Sydney

    I worked at Samsung Group full-time (less than an year)

    Pros

    The people I worked with were great, we had a leadership team that did it's best to implement a team environment.

    Cons

    It was apparent some of the projects I was involved with were being driven from a place of mistrust in it's people.

    Doesn't Recommend
  7. 3 people found this helpful  

    Toxic racist company where only Koreans are heard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Sydney
    Former Employee - Marketing Manager in Sydney

    I worked at Samsung Group full-time (more than 3 years)

    Pros

    Great brand to work on undergoing massive growth so huge opportunities.

    Cons

    Toxic work culture with no work/life balance. Bullies as managers.

    Advice to ManagementAdvice

    Allow locals who actually understand the market to have more input. Respect local culture.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Extraordinary innovative technologies – incompetent B2B engagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Business Development
    Former Employee - Enterprise Business Development

    I worked at Samsung Group full-time (less than an year)

    Pros

    Innovative products
    Reasonable base compensation
    Supportive and smart co-workers

    Cons

    Management has a very limited understanding of the Australian B2B ecosystem
    Attempting to build an Enterprise Business based on Consumer Business practices
    Sales management is disorganised.
    Management are obsessed with internal meetings, reporting and training at the expense of customer meetings
    Limited internal IT systems for an Enterprise sales force - the backend is all consumer orientated.
    Nonexistent work life balance

    Advice to ManagementAdvice

    Employee leaders in the management team who understand Enterprise Business.
    Make management accountable for their actions
    Implement a culture of trust and respect
    Focus on the customer not internally
    HR need to be more involved and coach management

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Senior management show favouritism and do not nurture all employees equally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at Samsung Group full-time (more than 3 years)

    Pros

    Looks good on the CV

    Cons

    Work experience is average since seniors are not too talented. Work process is not shared properly so you make mistakes and get blamed for them too. Talking to each other is discouraged. Seniors are red tape oriented and point out faults. Encouragement is rare and positive words are to be taken with a pinch of salt. Beware of spies who snitch.

    Advice to ManagementAdvice

    Foster team spirit, get off the high horse, accept that you make mistakes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    A nightmare that will come after you even after you leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at Samsung Group full-time (more than 8 years)

    Pros

    Technically challenging
    (Sometimes) get free gadgets

    Cons

    The long and pointless meetings
    The never ending work load
    The culture of staying after 5pm (if you leave at 5, you get looked at)

    Advice to ManagementAdvice

    give more help to your employees
    spend less time in pointless meetings so we can all get our jobs done (on time)
    if we need to sell / demo a product, please have stock available

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    A lot of potential going down the drain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at Samsung Group full-time (less than an year)

    Pros

    Samsung has great innovative products and the team I was in was great and supportive. Pay and benefits were good such as fuel card, car allowance, corporate card etc.

    Cons

    Greater Samsung business does not understand Enterprise business
    No Work life balance - expect to work 60-80 hours every week if you don't want to fall behind
    Customers are affected because the consumer processes are forced on an enterprise business and they don't work the same way.
    Higher priority on internal reports, meetings and training even to the point of having field sales people cancel customer meetings in favour of internal requirements
    Flexible working policy is frowned upon - must be in the office if not at customer meetings even though the company is selling mobility as their main go to market in Enterprise space.
    Internal policies and approval chains put needless overheads and inefficiencies on the business. Eg not allowed network connection through ethernet on other floors in office, only your own. Must apply to take laptop out of office every couple of months.

    Advice to ManagementAdvice

    Learn from other enterprise businesses - how they go to market and their processes.
    Don't just talk about work life balance - allow staff to achieve it with reasonable expectations
    Allow field sales to be out talking to customers - sales 101! manage internal requirements better (again - just look at the way other businesses manage this).
    If they got this right, Samsung would be a force to reckon with - but they are sabotaging their own business with processes and lack of understanding

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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