Samsung Group
3.1 of 5 706 reviews
www.samsung.com Suwon-dong, South Korea 1000 to 5000 Employees

Samsung Group Reviews

Updated Apr 20, 2014
All Employees Current Employees Only

3.1 706 reviews

                             

69% Approve of the CEO

Samsung Group CEO & Vice-Chairman Dr. Oh-Hyun Kwon

Dr. Oh-Hyun Kwon

(115 ratings)

52% of employees recommend this company to a friend
706 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "The only good thing about Samsung is the good salary"
    in 53 reviews
  • "fun working environments and values work & life balance"
    in 13 reviews
Cons:
  • "work life balance is a joke - if you want to shorten your life by half come work here"
    in 83 reviews
  • "No Work life balance - expect to work 60-80 hours every week if you don't want to fall behind"
    in 32 reviews
  • Show more review highlights

Reviews

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Untrustworthy Culture

Learning & Development (Former Employee)
Sydney

I worked at Samsung Group full-time for less than a year

ProsThe people I worked with were great, we had a leadership team that did it's best to implement a team environment.

ConsIt was apparent some of the projects I was involved with were being driven from a place of mistrust in it's people.

No, I would not recommend this company to a friend

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Toxic racist company where only Koreans are heard

Marketing Manager (Former Employee)
Sydney

I worked at Samsung Group full-time for more than 3 years

ProsGreat brand to work on undergoing massive growth so huge opportunities.

ConsToxic work culture with no work/life balance. Bullies as managers.

Advice to Senior ManagementAllow locals who actually understand the market to have more input. Respect local culture.

No, I would not recommend this company to a friend

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Extraordinary innovative technologies – incompetent B2B engagement

Enterprise Business Development (Former Employee)

I worked at Samsung Group full-time for less than a year

ProsInnovative products
Reasonable base compensation
Supportive and smart co-workers

ConsManagement has a very limited understanding of the Australian B2B ecosystem
Attempting to build an Enterprise Business based on Consumer Business practices
Sales management is disorganised.
Management are obsessed with internal meetings, reporting and training at the expense of customer meetings
Limited internal IT systems for an Enterprise sales force - the backend is all consumer orientated.
Nonexistent work life balance

Advice to Senior ManagementEmployee leaders in the management team who understand Enterprise Business.
Make management accountable for their actions
Implement a culture of trust and respect
Focus on the customer not internally
HR need to be more involved and coach management

No, I would not recommend this company to a friend

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Senior management show favouritism and do not nurture all employees equally

Anonymous Employee (Current Employee)
Sydney

I have been working at Samsung Group full-time for more than 3 years

ProsLooks good on the CV

ConsWork experience is average since seniors are not too talented. Work process is not shared properly so you make mistakes and get blamed for them too. Talking to each other is discouraged. Seniors are red tape oriented and point out faults. Encouragement is rare and positive words are to be taken with a pinch of salt. Beware of spies who snitch.

Advice to Senior ManagementFoster team spirit, get off the high horse, accept that you make mistakes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A nightmare that will come after you even after you leave

Anonymous Employee (Current Employee)
Sydney

I have been working at Samsung Group full-time for more than 8 years

ProsTechnically challenging
(Sometimes) get free gadgets

ConsThe long and pointless meetings
The never ending work load
The culture of staying after 5pm (if you leave at 5, you get looked at)

Advice to Senior Managementgive more help to your employees
spend less time in pointless meetings so we can all get our jobs done (on time)
if we need to sell / demo a product, please have stock available

No, I would not recommend this company to a friend

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1 person found this helpful  

A lot of potential going down the drain

Anonymous Employee (Current Employee)
Sydney

I have been working at Samsung Group full-time for less than a year

ProsSamsung has great innovative products and the team I was in was great and supportive. Pay and benefits were good such as fuel card, car allowance, corporate card etc.

ConsGreater Samsung business does not understand Enterprise business
No Work life balance - expect to work 60-80 hours every week if you don't want to fall behind
Customers are affected because the consumer processes are forced on an enterprise business and they don't work the same way.
Higher priority on internal reports, meetings and training even to the point of having field sales people cancel customer meetings in favour of internal requirements
Flexible working policy is frowned upon - must be in the office if not at customer meetings even though the company is selling mobility as their main go to market in Enterprise space.
Internal policies and approval chains put needless overheads and inefficiencies on the business. Eg not allowed network connection through ethernet on other floors in office, only your own. Must apply to take laptop out of office every couple of months.

Advice to Senior ManagementLearn from other enterprise businesses - how they go to market and their processes.
Don't just talk about work life balance - allow staff to achieve it with reasonable expectations
Allow field sales to be out talking to customers - sales 101! manage internal requirements better (again - just look at the way other businesses manage this).
If they got this right, Samsung would be a force to reckon with - but they are sabotaging their own business with processes and lack of understanding

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Your worst nightmare

Account Manager (Current Employee)
Melbourne

I have been working at Samsung Group full-time for less than a year

ProsInnovative brilliantly smart products
fuel card

ConsAlot of backstabbing and unprofessionalism
Consumer company doesn't get Enterprise even though the products are enterprise ready the management aren't!
very rich company but doesn't want to invest in supporting teams in enterprise to drive customer awareness
Company places too much priority on internal meetings to discuss and plan which leaves us no time to speak to our external customers, then you get slammed for not selling enough!
Korean company in Australia... Koreans are rude and arrogant to the Australian workers with visible eye rolling and shaking their heads at you or grunting when you walk past.
work life balance is a joke - if you want to shorten your life by half come work here. average of 80 hours a week is normal. even then you still are behind due to the endless internal meetings.
no career advancement unless you have a korean passport
Other staff don't support you or respond to your requests as their either in another useless internal meeting or drowning in responding to missed work due to the infinite internal meetings.
Enterprise business with weekly pipeline review meetings. Enterprise sales cycle is not the same as consumer. should be a monthly review for enterprise. again another time wasting meeting.

Advice to Senior ManagementPut management in place who understand enterprise. open your wallets and invest in areas of growth, enterprise is not the same as consumer! No point spending all our time on internal planning meetings with little to no time to execute.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

A terrible place to work - be warned.

Sales Manager (Current Employee)
Sydney

I have been working at Samsung Group full-time for more than a year

ProsPossibly may look good on the resume
Great way to be exposed to Korean culture without travelling
If you work in sales you'll not have trouble getting an appointment

ConsDictatorial environment
Worst bureaucracy on the planet
Unless you're Korean, you're not a valued employee

Advice to Senior ManagementRealise you're a global company and behave like one
Implement a culture of trust and appreciation of your employees

No, I would not recommend this company to a friend

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3 people found this helpful  

Has potential but fails as an employer

Sales (Current Employee)
Sydney

I have been working at Samsung Group full-time for more than a year

ProsGreat product
Drive to be number 1
Pay is reasonable

ConsRacist (Korean seen as the master race)
No Trust
No Respect
No real interest in giving HR the power to fix the above even if they could

Advice to Senior ManagementRealise that Australian's are smart, dedicated, hardworking and trustworthy.

No, I would not recommend this company to a friend

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Aggressive, competitive, unfriendly and people last culture.

Marketing Manager (Former Employee)
Sydney

I worked at Samsung Group full-time for less than a year

ProsHighly successful in the market. Big budgets and well respected in the market. Looks good on the CV and plenty of market momentum.

ConsVery aggressive and siloed. Limited collaboration and top down culture. No work life balance or flexibility. Lots of unhappy people working here.

Advice to Senior ManagementCelebrate success, build a modern people friendly culture. Find a healthy balance between sales success and respect for the people driving it. Motivate senior leadership to promote positive behaviour and hold them accountable in annual staff surveys.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Samsung Group reviews and ratings - including employee satisfaction and approval ratings for Samsung Group CEO Dr. Oh-Hyun Kwon. All 706 reviews are posted anonymously by Samsung Group employees.