Shutterfly
3.9 of 5 156 reviews
www.shutterflyinc.com Redwood City, CA 1000 to 5000 Employees

Shutterfly Reviews

Updated Apr 09, 2014
All Employees Current Employees Only

3.9 156 reviews

                             

86% Approve of the CEO

Shutterfly President, CEO, and Director Jeff Housenbold

Jeff Housenbold

(98 ratings)

83% of employees recommend this company to a friend
156 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Opportunity to make an immediate impact in your area; good compensation; good work-life balance"
    in 17 reviews
  • "Was a fun place to work - very cool products & solid management team"
    in 12 reviews
Cons:
  • "Sometimes it can be very challenging when it comes to work-life balance"
    in 5 reviews
  • "worst hr, fake senior management"
    in 5 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

1 person found this helpful  

Amazing Atmosphere

Anonymous Employee (Current Employee)

I have been working at Shutterfly

ProsFast paced, exciting, fun atmosphere. There's always something new to learn. There are challenges every day which keep you on your toes.

ConsSometimes it can be very challenging when it comes to work-life balance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Mostly a great place to work.

Customer Management Team (Current Employee)
Fort Mill, SC (US)

I have been working at Shutterfly full-time for less than a year

ProsFriendly environment, most people know each other pretty well that work in the call center. Opportunities for advancement are there if you do really well.

ConsManagement (local management) Isn't the best. Some supervisors managers are great, others will try to let you go for pretty much any reason they can find. Since moving to the new location, things became a bit more uptight and less fun.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great work culture

Anonymous Employee (Current Employee)

I have been working at Shutterfly

ProsGreat agile teams to work

ConsLearning problems of a growing company

Advice to Senior ManagementShare more details of the how of achieving company goals

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Micromanagement can only be tolerated for so long.

Anonymous Employee (Current Employee)
Redwood City, CA (US)

I have been working at Shutterfly full-time for more than a year

ProsIf you are interested in this type of business (cards, book and photos) then of course this is the place for you. There are flexible working hours for people who have long commutes. There are snacks available. Product discounts, photography, and more.

Cons- Micro managers are abundant and demoralizing.
- Employees have no power over their own work, yet they are scapegoated.

- People are often overloaded with work and unnecessary fire drills.

- Panic and pressure understandably cause mistakes and shoddy work that gets people shamed, blamed and fired.

- Management is top-down, highly political and there is little fair opportunity for growth.

- People are rewarded for working long hours, not for working smart.

- Favored individuals are rewarded openly but the rest of the teams contributions are largely ignored.

- Can't always trust coworkers because folks operate out of fear.

Advice to Senior ManagementLet employees do the work you hired them to do. I wish the culture and values were more than just lip service. It all sounds good, but its just lipservice.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company, lots of fun perks

Production Designer (Current Employee)
Tempe, AZ (US)

I have been working at Shutterfly full-time for less than a year

ProsGood pay, supportive management, fun perks, (free catered lunches for holidays and during peak season)

ConsLong Holiday hours with very repetitive work. You are on a quota system to get cards proofed and perfected and off to print, which is difficult if you really want to do a primo job for the customer. If you don't mind sitting in front of a computer for 70 hours a week doing the same thing over and over again, this is a great place to work.

Yes, I would recommend this company to a friend

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A great place to work

Anonymous Employee (Current Employee)
Redwood City, CA (US)

I have been working at Shutterfly as an intern for less than a year

ProsAt Sutterfly,internship program is very well planned 10-12 weeks program with many interesting events like learning lunches with CEO,VPs etc., social gathering,Baseball game and many more..
All in all,a fun-filled place offering a really good opportunity to learn and work with great engineers!

ConsAs an intern, I don't see any cons.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Shutterfly Is a Great Place for Work and to grow

Anonymous Employee (Current Employee)

I have been working at Shutterfly

ProsGreat Culture.
Great People.
Great place for growth

ConsLong lead times and roadmap to complete innovative projects.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Second worse company I ever worked for.

Senior Software Engineer (Former Employee)
Redwood City, CA (US)

I worked at Shutterfly full-time for more than a year

ProsThe use direct deposit on pay day. They have Free drinks and cereal.

ConsThe engineers in Phoenix, as a group, are the most incompetent engineers I've ever worked with and it shows in the products they produce. A very very hostile environment. After I put my two week notice in, it took all my emotional strength to show up for those last two weeks.

Advice to Senior ManagementGet ride of all the Engineers in Phoenix. Hire people with real world experience who have a track record of success. Don't hire 18 engineers to do the work of 4. It takes 4 times as long, and you end up with 1/5 the quality. Matisse is a classic example.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Executive

Anonymous Employee (Current Employee)

I have been working at Shutterfly

ProsExecutive management is focused, clear, and just all around wonderful to work with. True collaboration all for the greater good in practice at this company!

ConsProcess is still new, instilling and streamlining efficiencies are difficult, but manageable.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Long-term contract position gone great!

Public Relations Manager (Former Employee)
Redwood City, CA (US)

I worked at Shutterfly as a contractor for less than a year

ProsA creative company with lots of smart people who work well together. Well-funded projects.

ConsDecision-making can be difficult with so much input from all facets of the business.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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