Shutterfly

  www.shutterfly.com
  www.shutterfly.com

Shutterfly Reviews

Updated 25 November 2014
Updated 25 November 2014
186 Reviews
3.8
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shutterfly President, CEO, and Director Jeff Housenbold
Jeff Housenbold
119 Ratings

Review Highlights

Pros
  • Opportunity to make an immediate impact in your area; good compensation; good work-life balance (in 19 reviews)

  • Was a fun place to work - very cool products & solid management team (in 12 reviews)


Cons
  • Sometimes it can be very challenging when it comes to work-life balance (in 5 reviews)

  • Mediocre benefits package - average salaries, weak bonus scheme, and no 401K match (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    HIres top people but has them doing low level work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Redwood City, CA (US)
    Current Employee - Anonymous Employee in Redwood City, CA (US)

    I have been working at Shutterfly full-time (more than 3 years)

    Pros

    You get to work with some very smart and talented people

    Cons

    Good old boys club in senior management

    Advice to ManagementAdvice

    Hire some more women in top spots Jeff!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 16 people found this helpful  

    Shutterfly: A House of Cards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Redwood City, CA (US)
    Current Employee - Manager in Redwood City, CA (US)

    I have been working at Shutterfly full-time (more than 3 years)

    Pros

    For the most part, Shutterfly delivers on its promise on print quality and speed. Employees like the access to free product and perks.

    Cons

    CEO portrays the company to the public and shareholders as a successful "family" of brands who is smarter and better than the competition. In reality, Shutterfly is a dysfunctional family, a "Mr. Potato Head" of mis-fit entities who have no real connection other than their target customer. The industry is ripe for a competitor to blow Shutterfly away. The elephant in the room is Costco, who ceased its partnership with Shutterfly and is quickly grabbing market share at half the price and equal (or better quality). Poor strategic purchasing decisions like MyPublisher and Borrowlenses improve revenue slightly but take time and resources to run. Lack of female executives is appalling and almost sickening for a company that has a customer base of OVER 90% women. CEO constantly talks about core customer being a mom and references his wife's purchasing habits qualify him to be the voice of the customer(?!) ALL Shutterfly executives VP and above leadership are white men. Turnover at all levels in the organization is increasing and many top managers are looking elsewhere for jobs.

    Advice to ManagementAdvice

    Hire women. Hire diverse points of view. Approach the market with creativity and innovation. Quit buying crappy companies. Stop quoting your wife's opinion and start talking to real customers through research. Stop believing you are the best of the best and challenge yourself a little.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Shutterfly full-time (more than an year)

    Pros

    Great people to work with.

    Cons

    Feel disconnected from RWC office.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Staff Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Engineer in Redwood City, CA (US)
    Current Employee - Staff Engineer in Redwood City, CA (US)

    I have been working at Shutterfly full-time (more than 3 years)

    Pros

    Great company, and culture. You always get awarded for your hardwork

    Cons

    Its difficult to work other teams and no co-operation between

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great, growing place to work in a life-balance-friendly high-tech company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Redwood City, CA (US)
    Current Employee - Anonymous Employee in Redwood City, CA (US)

    I have been working at Shutterfly full-time

    Pros

    Cutting-edge technology in a place where everyone has a family and expects you to be a part of yours.

    Cons

    Q4 is crazy, but that is when we make all our money

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    LOVE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly

    Pros

    Love this place, pros are too many to list!

    Cons

    Can't think of anything now.

    Recommends
    Approves of CEO
  8. 6 people found this helpful  

    Great people, too bad about the management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Redwood City, CA (US)
    Current Employee - Anonymous Employee in Redwood City, CA (US)

    I have been working at Shutterfly full-time (more than an year)

    Pros

    Co-located engineering, good salary, flexible schedule. The individuals in the trenches all seem very well intentioned and skilled. Some internal promising technology. Not much dead weight in the engineering team compared with outer large companies I've worked at.

    Cons

    Not a "get things done" culture- it mostly attribute this to a very conservative management stye. No risk taking, slow to adopt new ideas and new trends. Strategy consists of "more of the same". Some key executives are micromanagers. Too bad, some of the teams are very talented and could just "makes things happen" if not straddled with such a burdensome management culture.

    Advice to ManagementAdvice

    1) Look around at what the market is doing, not just what our current customer base does. 2) Meet less, do more. 3) Clean up the product, its all over the map. Customers notice-I hear it from my friends.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Terrible company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly

    Pros

    Free snacks and paid overtime
    It will definitely help pay bills

    Cons

    If you are a CMT contractor or PDT.
    Don't Believe them about being hired on.

    All where Let Go.
    They lie and hate the great preformers.

    Keep head down and kiss butt, laugh at their stupid jokes and have sex with female managers if they come on to you. Or your fired.

    Advice to ManagementAdvice

    Fix your morals in the phx center

  10. 3 people found this helpful  

    Great people, successful company, bad politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Clara, CA (US)
    Current Employee - Anonymous Employee in Santa Clara, CA (US)

    I have been working at Shutterfly full-time

    Pros

    Awesome people, fun work (most of the time), good pay.

    Cons

    Too many managers and senior level staff with their hands in every project. Very political at times and the company often lacks transparency. Also, no shuttles to and from campuses or any help whatsoever with public transportation.

    Advice to ManagementAdvice

    Too many cooks in the kitchen and too much corporate jargon. The people doing all the work have to go through so many levels of review that it takes the creativity out of the work.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A good place to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Designer in Sunnyvale, CA (US)
    Former Employee - Production Designer in Sunnyvale, CA (US)

    I worked at Shutterfly full-time (more than 3 years)

    Pros

    The culture is laid back and fun. They celebrate major holidays and birthdays in the office. The perks are free snacks and drinks in the kitchen, as well as promo codes. There are a lot of team building activities, if you like that sort of thing. If there is down time, you get to help out in other departments if needed. This can be interesting because it allows you to see what other departments do.

    Cons

    The busiest times are during major holidays, like Christmas. Expect to do a lot of overtime between November and December. Be prepared, as it can get very tiring working 12+ hour shifts.

    Advice to ManagementAdvice

    Hire more people for the holidays to avoid working mandatory overtime.

    Recommends
    Positive Outlook
    No opinion of CEO

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