Shutterfly Reviews

Updated 12 September 2014
Updated 12 September 2014
179 Reviews
3.8
179 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shutterfly President, CEO, and Director Jeff Housenbold
Jeff Housenbold
113 Ratings

Review Highlights

Pros
  • Opportunity to make an immediate impact in your area; good compensation; good work-life balance (in 19 reviews)

  • Was a fun place to work - very cool products & solid management team (in 12 reviews)


Cons
  • Sometimes it can be very challenging when it comes to work-life balance (in 5 reviews)

  • Good old boys club in senior management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A good place to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Designer  in  Sunnyvale, CA (US)
    Former Employee - Production Designer in Sunnyvale, CA (US)

    I worked at Shutterfly full-time for more than 3 years

    Pros

    The culture is laid back and fun. They celebrate major holidays and birthdays in the office. The perks are free snacks and drinks in the kitchen, as well as promo codes. There are a lot of team building activities, if you like that sort of thing. If there is down time, you get to help out in other departments if needed. This can be interesting because it allows you to see what other departments do.

    Cons

    The busiest times are during major holidays, like Christmas. Expect to do a lot of overtime between November and December. Be prepared, as it can get very tiring working 12+ hour shifts.

    Advice to ManagementAdvice

    Hire more people for the holidays to avoid working mandatory overtime.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Great people, successful company, bad politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Clara, CA (US)
    Current Employee - Anonymous Employee in Santa Clara, CA (US)

    I have been working at Shutterfly full-time

    Pros

    Awesome people, fun work (most of the time), good pay.

    Cons

    Too many managers and senior level staff with their hands in every project. Very political at times and the company often lacks transparency. Also, no shuttles to and from campuses or any help whatsoever with public transportation.

    Advice to ManagementAdvice

    Too many cooks in the kitchen and too much corporate jargon. The people doing all the work have to go through so many levels of review that it takes the creativity out of the work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Strong growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Redwood City, CA (US)
    Current Employee - Anonymous Employee in Redwood City, CA (US)

    I have been working at Shutterfly full-time for more than 3 years

    Pros

    I've worked at the company for a few years; the company continues to grow and the opportunities for career growth do as well

    Cons

    Shutterfly acquired Tiny Prints a couple of years ago, and the companies still seem to be very separate from each other.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fast pace friendly work invironment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Machine Operator  in  Hayward, CA (US)
    Former Employee - Machine Operator in Hayward, CA (US)

    I worked at Shutterfly full-time for more than a year

    Pros

    Friendly atmosphere and easy to learn

    Cons

    The warehouse gets really cold.

    Advice to ManagementAdvice

    Keep the friendly atmosphere

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Shutterfly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly full-time for more than 3 years

    Pros

    Fast-paced atmosphere, culture. I take full advantage of the "Open Door" policy and it has been very beneficial for me as an employee.

    Cons

    Lack of ownership for new projects and implementation.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great products, smart people, good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager  in  Redwood City, CA (US)
    Current Employee - Senior Product Manager in Redwood City, CA (US)

    I have been working at Shutterfly full-time for more than a year

    Pros

    Opportunity to make an immediate impact in your area; good compensation; good work-life balance

    Cons

    Some teams prefer to operate in total chaos, which screws things up for those stuck working with them; opportunities for promotions seem more based on politics than merit

    Advice to ManagementAdvice

    Reward team members for success, and don't let those prone to consistent failure stand in the way of recognizing key contributors

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly as a contractor for less than a year

    Pros

    it was a great experience working there!

    Cons

    I have nothing to address on this subject

    Advice to ManagementAdvice

    I was very impressed with the management team!

  9. 4 people found this helpful  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly part-time for more than a year

    Pros

    Laid back company culture. Room for growth.

    Cons

    High levels of favoritism, nepotism and new people are treated like "others."

    Advice to ManagementAdvice

    The cliquishness seen at management level will continue to ensure good talent doesn't stay long.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    A very exciting place to work. Management is is fair and approachable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Tech  in  Charlotte, NC (US)
    Former Employee - Maintenance Tech in Charlotte, NC (US)

    I worked at Shutterfly as a contractor for less than a year

    Pros

    The benefits are endless. They really treat workers with dignity and respect

    Cons

    They do work 12 hour shifts

    Advice to ManagementAdvice

    could use more face time with employees

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Working in Design/Customer Service is exhausting over the holidays.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shutterfly

    Pros

    Good product. Well-designed customized greeting cards. The company is growing fast. Management brings in good food for workers fairly often when call volume and orders are high and employees are working 12 hour shifts.

    Cons

    They had many problems with bugs in their systems and didn't really give newbies enough help to get past these problems. Hundreds of computers and only two guys to troubleshoot and solve problems. It made it hard to meet their production demands when the machines were not performing well. There is a high pressure atmosphere to get holiday products out with long mandatory work hours.

    Advice to ManagementAdvice

    You try to make a fun culture at Tiny Prints/Shutterfly in Tempe but it would be more fun if the systems ran properly during high demand over Christmas. Put more effort/money into keeping things running smoothly -- more tech help! Give your employees a better chance to meet production levels and feel that they were able to accomplish what you expected of them most days.

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