Southwest Airlines

  www.southwest.com
  www.southwest.com
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Southwest Airlines Reviews

Updated 15 September 2014
Updated 15 September 2014
449 Reviews
4.0
449 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
381 Ratings

Review Highlights

Pros
  • Good health benefits, great 401k matching, good flight benefits if you can use them (in 42 reviews)

  • Great benefits - health care, flight benefits, 401K matching, etc (in 35 reviews)


Cons
  • The station where I worked was always understaffed so a lot of mandatory overtime (in 22 reviews)

  • The benefits include free (space available travel) and relatively low pay (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I was an intern at Southwest Airlines for the summer of 2014. It was an incredible experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Dallas, TX (US)
    Current Employee - Intern in Dallas, TX (US)

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    1. Amazing company culture
    2. Everyone is friendly
    3. The Company utilizes interns and treats them like employees

    Cons

    1. Huge company & internship program

    Advice to ManagementAdvice

    This was an amazing internship experience.... can't think of anything bad to say!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company with a culture that is fun loving and spirited

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Great travel benefits and competitive salary

    Cons

    Contract negotiations can draw out longer then needed

  3. 1 person found this helpful  

    Ramp agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent  in  Washington, DC (US)
    Current Employee - Ramp Agent in Washington, DC (US)

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    Great benefits with lots of career opportunities. Lots of overtime. Overtime is double the regular wage.

    Cons

    Although benefits are great it is physical labor

    Advice to ManagementAdvice

    Keep doing what you are doimg

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Excellent Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent  in  Orlando, FL (US)
    Former Employee - Ramp Agent in Orlando, FL (US)

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    You can move up in the company and grow your career with all the different opportunities every day.

    Cons

    They change procedures for operations very often, so its very hard to feel comfortable with the techniques of work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Business Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Consultant  in  Dallas, TX (US)
    Former Employee - Business Consultant in Dallas, TX (US)

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    People, Personal Growth, Culture, Pride of working for this company, Perks. Plenty of reasons why I loved this company and my job

    Cons

    Compensation could be better, Promotions are very hard to get and reserved to help other tenured employees

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate  in  Dallas, TX (US)
    Current Employee - Senior Associate in Dallas, TX (US)

    I have been working at Southwest Airlines full-time for more than a year

    Pros

    Nice people and working environment. Good infrastructure for the working environment. Job security, very good management, fun activities around the clock, best health benefits.

    Cons

    It would be great to have pay complement all other factors in PROS.

    Advice to ManagementAdvice

    Identify opportunities to improve pay for employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    Culture fun loving servants heart

    Cons

    Not getting many days off unless you want to work multiple doubles in a row

    Doesn't Recommend
    No opinion of CEO
  9.  

    Great company that has many values. The workers make it great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southwest Airlines full-time

    Pros

    Great pay, benefits are cheap, unionized.

    Cons

    clashing between union members, management and company.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Best company to work for in all of Dallas!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Technology  in  Dallas, TX (US)
    Current Employee - Director Technology in Dallas, TX (US)

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    Awesome benefits
    Treats employees like family
    Great room for growth
    Overall, I cannot think of a better company to work for in all of Texas!!

    Cons

    Overall very good company
    The only thing would be to hire on more employees and less consultants. I think too many consultants have all the knowledge

    Advice to ManagementAdvice

    Hire more full timers
    Don't rely on consultants as much

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Southwest Airlines

    Pros

    A Company that truly does care

    Cons

    Odd shifts, constantly changing schedules, low man on poll gets shaft

    Recommends
    Positive Outlook
    Approves of CEO

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