Sports Authority

  www.sportsauthority.com
  www.sportsauthority.com

Sports Authority Reviews

Updated 14 December 2014
Updated 14 December 2014
666 Reviews
2.8
666 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael E. Foss
79 Ratings

Review Highlights

Pros
  • Made some friends working there but that's about it aside from the employee discount (in 59 reviews)

  • The discount is good at cost plus 10% (in 23 reviews)


Cons
  • Management would often pressure associates to sell extended coverage plans, insoles and rewards and if goals were not met, associates take the blame (in 17 reviews)

  • The compensation is not good unless you are upper management (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing and helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Rockwall, TX (US)
    Current Employee - Sales Associate in Rockwall, TX (US)

    I have been working at Sports Authority

    Pros

    Good benefits and discounts. Always able to help out. The coworkers are awesome. I love helping out customers with anything they need.

    Cons

    There can be hectic times around the holidays. The management could be a bit better. The store hours are long and go by slow.

    Advice to ManagementAdvice

    They are always there to help

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority

    Pros

    spiffs, employee discount, opportunity to become team lead

    Cons

    having to sell insurance plans (ECP) and Loyalty Cards (frequent shopper cards)

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Honest opinion theres Definitely worst jobs out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority

    Pros

    Decent Pay rate for average cashier job. Discount is Really good now witch is At cost plus 15%. So What ever the company pays plus an addition 15% is what you end up paying. Usually right around 50% off on Nike and Under Armor products. If you're good in retail and customer service environments this job will be good for you, its really not a difficulty job even as a team lead or senior sale.

    Cons

    Mangers can nit pick and be very un-professional at times.They stress signing customers up for loyalty rewards cards, sometimes managers can push it way to hard and upset customers. My loyalty sign up percentage can be number one in the store 4 out of 5days of my work week, and mangers will over react to one bad day. Most customers don't want to sign up for card. Mangers must be realestic about it. Same with replacement plan sales. No one wants to buy a four dollar warranty on a 7 dollar item. Also store is prone to theft, like most retail environments. Mangers will put blame on employees before excepting any responsibility as an attempt not to not look bad to district mangers,

    Advice to ManagementAdvice

    Don't be so aggressive with customers about singing up for cards and Replacement Plans. It Honestly it angers customers when they feel like there being pressured into something. Also be more realistic and understanding of employee needs.

    Neutral Outlook
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  5.  

    Sports Authority cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Milford, MA (US)
    Current Employee - Sales Associate/Cashier in Milford, MA (US)

    I have been working at Sports Authority

    Pros

    Flexible with schedules and the managers work with you so that you have as much authority as possible within your position. They want you to be the best at what you do.

    Cons

    It's retail... customers can be difficult and you have to bite your tongue a lot. Payroll shortages can be irritating when your hours get cut and there is minimal communication between managers about shift changes.

    Recommends
    Neutral Outlook
  6. 1 person found this helpful  

    Great associates but awful upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate in Holyoke, MA (US)
    Former Employee - Sales Floor Associate in Holyoke, MA (US)

    I worked at Sports Authority part-time (less than an year)

    Pros

    "Amazing benefits and discounts. Average pay for part-time staff. Private company and sells really good products." Company likes to hire local workers. Grea job for holiday season for students.

    Cons

    No real training program. Watch videos for orientation. The new CEO is running the place into the ground. Mitt Romney was a better CEO.

    Advice to ManagementAdvice

    Promote within the organization for management positions. Lots of young talent out there. Spread the payroll each week around and not just play favorites towards certain employees.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Moderate, management very pushy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Authority in Issaquah, WA (US)
    Current Employee - Sales Authority in Issaquah, WA (US)

    I have been working at Sports Authority part-time (less than an year)

    Pros

    The discount is awesome

    Cons

    Pay is low
    Management is very pushy

    Advice to ManagementAdvice

    Need to make more realistic sales goal and stop being so pushy with the extended coverage plan.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Temecula, CA (US)
    Former Employee - Retail Sales Associate in Temecula, CA (US)

    I worked at Sports Authority full-time (more than an year)

    Pros

    Flexible with schedule and easy to get full time

    Cons

    Retail jobs are very repetitive

    Advice to ManagementAdvice

    More incentives for sales

    Recommends
    Neutral Outlook
  9.  

    Managements role to their associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Authority in Anchorage, AK (US)
    Former Employee - Sales Authority in Anchorage, AK (US)

    I worked at Sports Authority full-time (more than 5 years)

    Pros

    If your a business driven associate then you'll understand why my review has alot to do with the role management has on their team.

    At the time, I was hired when we had a great mentor of a store manager: great relationships with his management team. So as a result the employees had a sense of understanding of their job and duties, ultimately there is respect.

    Management team has your back regarding customer complaints unless you were not following specific policies, i.e., ignoring your customer or using phone on sales floor! Write up!

    Great company if you have a passion for retail and to promote good business practices. You can make a postive impact and grow with the company if you know what I know: read game plan, listen to your customers, review employee handbook, customers, any book laying around read it,

    Employee Discounts is great. Flexible with schedule.

    Cons

    Unfortunately however, this stores management team have lost their management abilities with new store manager. Associates are becoming too friendly to their superiors, comfortable enough to leave their departments to discuss events outside of work on the clock mind you. Team members are not taking initiative to improve customers experience by providing good salesmanship.

    Training is basically shadowing an associate for a day or two and then your on your own. Speak up to a manager and let them know you would like to continue to shadow if your uncomfortable the first week.

    When a manager does not speak up with what is right then ethics and respect for the team will no longer be valid,e.g., favoritism that leads to poor department control.

    Depending on how well your store manager is you'll see how great or how poorly they can effectively influence the stores performance and customer experience. It starts from the top of the tier and can trickle down like a storm.

    Advice to ManagementAdvice

    Get a grip of your store. There is a reason to why scores are so low. Evaluate the trend and hire common sense educated people to become successful. No time to be playing games hiring folks with attitudes. Jokes are cool but seriously though.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    it's alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Wilmette, IL (US)
    Current Employee - Sales Associate in Wilmette, IL (US)

    I have been working at Sports Authority part-time (less than an year)

    Pros

    the discount is freaking awesome

    Cons

    low pay, pressure on sales

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great people, but not so great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service- Key Carrier in Miami, FL (US)
    Current Employee - Senior Customer Service- Key Carrier in Miami, FL (US)

    I have been working at Sports Authority full-time (more than an year)

    Pros

    Good environment for college students to make a living during school

    Cons

    Promotions are few and far between

    Advice to ManagementAdvice

    If you promote someone within a few months of working a job and then give them management level duties only months later, I'd recommend you give them incentive with a pay raise..

    Recommends
    Neutral Outlook
    Approves of CEO

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