Sports Authority Reviews

Updated 23 August 2014
Updated 23 August 2014
608 Reviews

2.7
608 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael E. Foss
55 Ratings

Review Highlights

Pros
  • The employee discount is acceptable, but basically in line with other retailers (in 50 reviews)

  • Cost plus 10% days (which brings the price down to what you would pay at Walmart but hey, we appreciate your hard work (in 22 reviews)


Cons
  • Customer service is supposed to be primary focus but company gives you no tools to do so (in 31 reviews)

  • Upper management sets ridiculous sales goals that are very very tough to reach (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company to Work For! Just need to work all the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Gainesville, VA (US)
    Current Employee - Store Manager in Gainesville, VA (US)

    I have been working at Sports Authority full-time for more than 8 years

    Pros

    Benefits, discounts, internal development, training, and many advancements from within. With new CEO in place we are beginning to see a good future. Highly supportive of him. People person and speaks to everyone. He is just not all talk. Does what he says. Foss is the right guy.

    Cons

    Work Life Balance. Changing of 3 CEO in the last 6 years. No hunt and fishing in stores.

    Advice to ManagementAdvice

    Work life balance. People need to spend time with their families on Thanksgiving and Easter Sunday. Corporate office receive many perks but stores are left with pictures from how much fun they have in Denver.
    Benefit perks are for Denver based. There needs to be funds for team building. We see pictures all the time of Denver having fun doing, races, runs and events.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great for those content on not growing with an organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Team Leader
    Current Employee - Operations Team Leader

    I have been working at Sports Authority full-time for more than 5 years

    Pros

    Atmosphere is great. The employee discount is amazing.

    Cons

    Customers can scream and spit at you and the company will always take their side. Store Management is not always on the same page and some managers shouldn't be "managers" they lack the skill set to be an effective leader. Advancement is almost nonexistent.

    Advice to ManagementAdvice

    Take care of your employees. Retail is not easy and finding great employees is hard. Find ways to motivate your employees. Define your return policy. There have been too many occasions when we follow the return policy but a customer gets upset and upper management takes back a non-returnable item. It makes the store level employees look like idiots.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Fun place to work for your first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Glendale, CO (US)
    Current Employee - Sales Associate in Glendale, CO (US)

    I have been working at Sports Authority part-time for more than a year

    Pros

    Fun environment to work in and friendly co-workers.

    Cons

    if you don't have a lot of experience with sports its a challenge to work here

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Authority full-time for more than 10 years

    Pros

    Great service atmosphere for customers and employees, great discount and a decent balance between work and home, especially considering its retail! Managers are supportive and helpful and seem to always be vested in their employees success.

    Cons

    Pleasing customers, having the right product, maintaining the store and going through corporate visits!

    Advice to ManagementAdvice

    As a whole, I think the managers do a good job running the store while also trying to keep both customers and employees happy. And that can be very challenging in a retail environment. I'd say some advice to corporate is to get a more updated computer system and a better online warehouse!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Team Leader Merch/Visual (Store Management)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader Merch/Visual (Store Management)  in  Fort Myers, FL (US)
    Current Employee - Team Leader Merch/Visual (Store Management) in Fort Myers, FL (US)

    I have been working at Sports Authority full-time for more than a year

    Pros

    I enjoy helping and educating people.

    Cons

    The culture of salaried employee are replaceable, little value

    Advice to ManagementAdvice

    treat people fair and with respect. Treat them like they count and are important to the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    ok for a first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate  in  Los Angeles, CA (US)
    Current Employee - Sales Associate in Los Angeles, CA (US)

    I have been working at Sports Authority part-time for less than a year

    Pros

    Great cowokers some are very nice, AMAZING discount, management is for the most part nice.

    Cons

    Some workers are lazy and that cause you to do double the work. limited amount of hours available, they tell you that by selling ECP's and AOS' you will earn more hours however that wasn't true. Can employ more staff closing more than 75% of the store in one hour is impossible especially for one employee while the rest don't anything.

    Advice to ManagementAdvice

    thank your employees when ever you have the chance, and pay attention to those employees who constantly keep getting compliments from customers and always meet sale,ecp, and aos goals.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    It was fine, pay is not very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Authority as a contractor

    Pros

    casual workplace, people nice, boss nice

    Cons

    pay not good, kind of crappy warehouse type office

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Busy at times, but lots of walking around aimlessly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sports Authority part-time for more than a year

    Pros

    Enjoyed working with co-workers. Fun environment if you enjoy any of the products that sports authority sells

    Cons

    Time off must be requested via computer system, many store managers creates difficulty and miscommunication

    Advice to ManagementAdvice

    Better connection between store managers...each manager seemed to have a different idea and vision of the store. Makes it difficult for employees to go extra-mile or put forth best effort when not sure what to do

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Unorganized and unprofessional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Novato, CA (US)
    Current Employee - Sales Associate in Novato, CA (US)

    I have been working at Sports Authority part-time for less than a year

    Pros

    The employee discount was one of the best I have ever heard of, the dress code is very relaxed, from what I have noticed at other stores, co-workers of the same rank get along very well.

    Cons

    Hours are extremely inconsistent (I personally was forgotten to be put on the schedule multiple times), managers are extremely unorganized, never presented with opportunities for advancement within the company.

    Advice to ManagementAdvice

    Review expectations of managers and how they should plan schedules.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    It's a decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Authority  in  Secaucus, NJ (US)
    Former Employee - Senior Sales Authority in Secaucus, NJ (US)

    I worked at Sports Authority part-time for more than a year

    Pros

    There is a great opportunity to earn extra pay through commission system.

    Cons

    District managers promote some to supervisor/manager positions without training them properly.

    Advice to ManagementAdvice

    Better training for Supervisors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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