Sprint Nextel Reviews

Former Employee – worked at Sprint Nextel

Pros – People that worked there are great. My management was great with allowing us to telecommute one day a week. They were also flexible if issues came up and you had to change your work schedule some. The 401K benefit was good, dollar for dollar up to 5% of your pay. Benefits include Medical, Dental and Vision. They also had voluntary benefits such as car and home insurance, pet insurance. The bonuses are being paid out quarterly now and not yearly, which is better because you get what you earned and not lose it when one quarter of the year tanked.

Cons – The layoffs they have been having makes it kind of worrying to work there. Also even though they say they won't expect same amount of work with less people after the layoffs they seem to still expect it. There was bonuses but no raises this year, just hope that doesn't become a trend. Also the job grades got consolidated and so there isn't as much promotion from one grade to another, though they can promote you in grade to a different level but it is confusing on how that all works. Also they seem to embrace everything that was Legacy Nextel and have to change everything over that way, but that is my perception.

Advice to Senior Management – Instead of cutting lower level employees and expecting the remaining ones to do the same work as did before upper management, especially really upper management needs to take a pay cut or decrease the amount of them.

Former Employee – worked at Sprint Nextel full-time for more than 10 years

Pros – A great place to work!

Cons – Collaboration can improve between different groups.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Sprint Nextel full-time for less than a year

Pros – Great pay - nice people, can telecommute about 2-3x a week

Cons – Cold calling - and it was mostly men, very competitive

Advice to Senior Management – Hire more women and make offices more enjoyable to be at. Very dull and grey environment

Yes, I would recommend this company to a friend

Current Employee – been working at Sprint Nextel full-time for more than 10 years

Pros – lot's of opportunities in different lines of business

Cons – Difficult to move into high level postions

Advice to Senior Management – Keep up the good work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Sprint Nextel full-time for more than a year

Pros – I'll start by saying that Sprint is a fantastic company to work for. I spent 6 years with this company in various roles within the organization, most recently, as a Prepaid Dealer Account Executive. Sprint helped me work my way through college, financially and provided me with unique opportunities after graduating.

Sprint's prepaid business (Boost & Virgin Mobile) is one of the fastest growing divisions within the company. It is fast paced, energetic and fun. I was able to build many great long-term relationships while I was here and went to many sponsored events and concerts (Freefest, Electric Zoo, Rock-da-Bells).

Working atmospheres outside of corporate retail can be very enjoyable as the company is open to working from home and provides you with a suite of tools to get the job done. I was also provided with a company car, laptop and credit card while working in this position.

Cons – Pay! Pay! Pay! The wireless industry has completely figured itself out from an internal and corporate structure standpoint. Unless you're a wireless veteran, it is very difficult to make a lot of money here. Also, due to the sheer volume and density of the NY market, I was on a team quota unlike the rest of the country.

Most of the jobs I've had here became redundant, which can make you feel complacent at times. There was also sometimes a lack of direction from management.

Advice to Senior Management – Empower, develop and grow your employees!

Although I had great relationships with almost all employees in a management role, I felt that there was a lack of consideration for subordinate growth. Too many managers seemed to be only looking out for their own career growth. I never felt directly challenged by management, which might be a win for some, but not for me. I would also suggest that senior management works to provide more hands on sales trainings for employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Sprint Nextel full-time for more than 10 years

Pros – • Superior work/life balance support
• Good benefits
• Forward thinking upper management
• empowerment of the individual employee

Cons – • typical large corporate issues with too many useless meetings or unnecessary people in said meetings
• too many IT roadblocks for certain groups

Advice to Senior Management – Need to take a more granular look at roadblocks for various groups and introduce a bit more flexibility in application of internal standards.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Sprint Nextel full-time for more than a year

Pros – Cool work culture. Lots of work from home opportunity.

Cons – Less pay. Very less or no hikes.

Advice to Senior Management – Pay well and demand well. Now its like pay less and demand less.

Yes, I would recommend this company to a friend

Current Employee – been working at Sprint Nextel full-time for less than a year

Pros – Happiest workforce I've seen.

Pay is exceptional compared to competitors.

Finally someone gets that you have to hire quality people to provide quality service.

Cons – I'm sure there is something but I have not been here long enough to find any.

Advice to Senior Management – None yet. For self interest, I'd like for them to not get bought by DISH.

Yes, I would recommend this company to a friend

Current Employee – been working at Sprint Nextel full-time for more than 7 years

Pros – Smart people and professional managers, lots of opportunity in Network to "own" your role and contribute to success of the company. Some teams work from home 2 to 3 times a week-lots of flexibility for top contributors.

Cons – Not hard to find yourself working all the time while others around you are happy to let you carry the load.

Yes, I would recommend this company to a friend

Current Employee – been working at Sprint Nextel full-time for more than 3 years

Pros – benefits, fun environment, diverse staff

Cons – long shifts, hard to deal with customers, stressful to make quota, rarely have off on weekends or evenings

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company