Sprint

www.sprint.com

Sprint Reviews

Updated 29 January 2015
Updated 29 January 2015
2,543 Reviews
3.2
2,543 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
199 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Highlights

Employee Reviews

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  1.  

    Decent place to work but be careful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Application Developer II in Overland Corner
    Former Employee - Application Developer II in Overland Corner

    I worked at Sprint

    Pros

    People that worked there are great. My management was great with allowing us to telecommute one day a week. They were also flexible if issues came up and you had to change your work schedule some. The 401K benefit was good, dollar for dollar up to 5% of your pay. Benefits include Medical, Dental and Vision. They also had voluntary benefits such as car and home insurance, pet insurance. The bonuses are being paid out quarterly now and not yearly, which is better because you get what you earned and not lose it when one quarter of the year tanked.

    Cons

    The layoffs they have been having makes it kind of worrying to work there. Also even though they say they won't expect same amount of work with less people after the layoffs they seem to still expect it. There was bonuses but no raises this year, just hope that doesn't become a trend. Also the job grades got consolidated and so there isn't as much promotion from one grade to another, though they can promote you in grade to a different level but it is confusing on how that all works. Also they seem to embrace everything that was Legacy Nextel and have to change everything over that way, but that is my perception.

    Advice to ManagementAdvice

    Instead of cutting lower level employees and expecting the remaining ones to do the same work as did before upper management, especially really upper management needs to take a pay cut or decrease the amount of them.

  2.  

    Used to be very good until Softbank bought the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager in Sydney
    Former Employee - Regional Sales Manager in Sydney

    I worked at Sprint full-time (more than 10 years)

    Pros

    Great people to work with

    Cons

    Some really bad management and lack of company direction

    Advice to ManagementAdvice

    Get out!

    Doesn't Recommend
    Negative Outlook
  3.  

    Great culture, great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Reston, VA (US)
    Current Employee - Senior Manager in Reston, VA (US)

    I have been working at Sprint

    Pros

    Collaborative and supportive culture. Good pay and benefits including major medical, dental, vision, stock purchase and onsite gym access. Company supports good work-life balance.

    Cons

    Advancement to executive level is limited without executive sponsorship. Company has 401k match but could be a higher % match. Multiple layoffs have recently impacted morale in some areas of the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Okay

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    The pay is good and you get commision

    Cons

    There are too many rules and high expectations

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service, Collections, Retention, Tech Support in Oklahoma City, OK (US)
    Former Employee - Customer Service, Collections, Retention, Tech Support in Oklahoma City, OK (US)

    I worked at Sprint full-time (more than 8 years)

    Pros

    Clean call center well air conditioned and heated with adequate parking good computers, fitness room, and lunch area. Decent training.

    Cons

    Wonderful place to work at its best but could have been better. Company was keen on outsourcing to third world countries..

    Advice to ManagementAdvice

    I have none

    Recommends
    Neutral Outlook
  7.  

    Great Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Benefits are great. Work from home opportunity is appreciated. Flexible work hours. Opportunity for moving to different jobs throughout Sprint. Great culture.

    Cons

    Fear of layoffs and outsourcing. Management in many organizations aren't genuinely interested in developing people and career coaching.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Exec Admin Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Administrative Assistant in Overland Park, KS (US)
    Former Employee - Executive Administrative Assistant in Overland Park, KS (US)

    I worked at Sprint full-time (more than 10 years)

    Pros

    Very employee oriented and I liked that.

    Cons

    Always layoffs and I did not like that.

    Recommends
    Positive Outlook
  9.  

    Creative Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    I was an intern and felt very welcoming and comfortable.
    Most of my coworkers have been working in Sprint for 10-15 and also 30 years.
    My team welcomes new ideas and doesn't hesitate to try any thing.
    Work life balance at its best!

    Cons

    Personal growth would be an issue if you are starting your career and trying to move forward in the industry.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company, unfortunate inflation and quick layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Los Angeles, CA (US)
    Former Employee - Project Manager in Los Angeles, CA (US)

    I worked at Sprint full-time (more than 5 years)

    Pros

    Room for advancement.
    Decent training programs.

    Cons

    Layoffs are announced every 3 months.
    Any hint of "small town charm" that came from Nextel is now gone.

    Advice to ManagementAdvice

    Train the resources you have to do more, instead of hiring people and compartmentalizing their job duties unnecessarily.

    Doesn't Recommend
    Negative Outlook
  11.  

    Lots of opurtunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (more than a year)

    Pros

    Great benefits, I got 3 raises in the first year and a half

    Cons

    It's hard to transfer out of your current store if your a good salesman

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    No opinion of CEO

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