Sprint

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Sprint Reviews

Updated 6 March 2015
Updated 6 March 2015
2,669 Reviews
3.2
2,669 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
250 Ratings

Review Highlights

Pros
  • You get free phone service and family gets phone discount perks also (in 169 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 153 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 102 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 39 reviews)

More Highlights

Employee Reviews

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  1.  

    Decent place to work but be careful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Application Developer II in Overland Corner
    Former Employee - Application Developer II in Overland Corner

    I worked at Sprint

    Pros

    People that worked there are great. My management was great with allowing us to telecommute one day a week. They were also flexible if issues came up and you had to change your work schedule some. The 401K benefit was good, dollar for dollar up to 5% of your pay. Benefits include Medical, Dental and Vision. They also had voluntary benefits such as car and home insurance, pet insurance. The bonuses are being paid out quarterly now and not yearly, which is better because you get what you earned and not lose it when one quarter of the year tanked.

    Cons

    The layoffs they have been having makes it kind of worrying to work there. Also even though they say they won't expect same amount of work with less people after the layoffs they seem to still expect it. There was bonuses but no raises this year, just hope that doesn't become a trend. Also the job grades got consolidated and so there isn't as much promotion from one grade to another, though they can promote you in grade to a different level but it is confusing on how that all works. Also they seem to embrace everything that was Legacy Nextel and have to change everything over that way, but that is my perception.

    Advice to ManagementAdvice

    Instead of cutting lower level employees and expecting the remaining ones to do the same work as did before upper management, especially really upper management needs to take a pay cut or decrease the amount of them.

  2.  

    Used to be very good until Softbank bought the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager in Sydney
    Former Employee - Regional Sales Manager in Sydney

    I worked at Sprint full-time (more than 10 years)

    Pros

    Great people to work with

    Cons

    Some really bad management and lack of company direction

    Advice to ManagementAdvice

    Get out!

    Doesn't Recommend
    Negative Outlook
  3. 5 people found this helpful  

    Great place and people when I started, but the strain of bad business decisions has dealt a near fatal blow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (more than 5 years)

    Pros

    1. Work-life balance at Sprint has always been good and my compensation for my job is great for KC, but…
    2. The projects I worked on when I first started were on the leading edge of consumer-facing technology, but…

    Cons

    1. …raises are paltry and lay-offs are an annual tradition (though many are hoping for them just to get the severance package).
    2. …the business is facing major changes in Telecom. The network is the primary piece of value and all of the side profits (e.g. ringtones, walled-garden content) is drying up. The company is left putting ads on everything to retain revenue.

    Advice to ManagementAdvice

    Find a time machine and go back and oust Gary Forsee before he tries to merge two incompatible networks. Then choose LTE rather than wasting energy on Wi-Max.

    Seriously though, management needs to take a hard look at where they are having employees spend their time. Focusing on the network and core services would be a good thing. Stop wasting time on music, video and other entertainment content, you are not going to compete with Apple, Google, Amazon, etc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Overland Park, KS (US)
    Former Employee - Anonymous Employee in Overland Park, KS (US)

    I worked at Sprint full-time (more than 5 years)

    Pros

    Great benefits and ability to improve self

    Cons

    Constantly worrying about the next round of layoffs. It's not conducive to a healthy work environment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Responsible for business analysis, Quality Assurance, Testing and implementation of major systems and/or applications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Overland Park, KS (US)
    Former Employee - Project Manager in Overland Park, KS (US)

    I worked at Sprint full-time (more than 10 years)

    Pros

    Few perks. Great people to work with. Convenient offices to get to.

    Cons

    The caring attitude for people has gone away. Many of the managers have become dictators and get away with it.

    Advice to ManagementAdvice

    Go back to making employees happy at work. Just small minor things would help.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good salary, nice perks, I enjoyed the job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sprint

    Pros

    Work life balance at Sprint is good. The employee perks are very nice.

    Cons

    Constant cost cutting results in lay-offs on a regular basis.

  8.  

    HR nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Aurora, CO (US)
    Former Employee - Assistant Store Manager in Aurora, CO (US)

    I worked at Sprint

    Pros

    If you're money hungry and dedicated, this is the job for you

    Cons

    13 hour Saturday's due to mandatory boot camps if sales quotas are not met

    Advice to ManagementAdvice

    Positive reinforcement works so much better than negativity

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good Company, but it is going to take time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Great Benefits..I have flexibility to work at home

    Cons

    The Company is going through restructuring at this time.

    Recommends
    Neutral Outlook
  10.  

    Sales Reps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Sales Representative in Albany, NY (US)
    Current Employee - Sprint Sales Representative in Albany, NY (US)

    I have been working at Sprint part-time (more than a year)

    Pros

    Great work environment and work life balance.

    Cons

    Dealing with ignorant customers and back end team.

    Advice to ManagementAdvice

    Hire more qualified individuals.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Challenging and Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Postpaid Account Manager in San Ramon, CA (US)
    Current Employee - Direct Postpaid Account Manager in San Ramon, CA (US)

    I have been working at Sprint full-time (more than 10 years)

    Pros

    Feel valued by my superiors and I have had the opportunity to have multiple promotions

    Cons

    Company is trying to come out of profit losses and has been for years. Funds have been tight.

    Recommends
    Positive Outlook

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