Sprint Reviews

Updated 23 October 2014
Updated 23 October 2014
2,280 Reviews
3.2
2,280 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marcelo Claure
93 Ratings

Review Highlights

Pros
  • PTO Free phone service and not extremely stressful as a technical consultant (in 164 reviews)

  • The best thing about Sprint is the work/life balance that working there provides (in 148 reviews)


Cons
  • Weird drink the Koolaid mentality when the upper management is scheduled to visit (in 91 reviews)

  • Multiple years of staff reductions continues to drive work/life balance challenges (in 35 reviews)

More Highlights

Employee Reviews

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  1.  

    Decent place to work but be careful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Application Developer II in Overland Corner
    Former Employee - Application Developer II in Overland Corner

    I worked at Sprint

    Pros

    People that worked there are great. My management was great with allowing us to telecommute one day a week. They were also flexible if issues came up and you had to change your work schedule some. The 401K benefit was good, dollar for dollar up to 5% of your pay. Benefits include Medical, Dental and Vision. They also had voluntary benefits such as car and home insurance, pet insurance. The bonuses are being paid out quarterly now and not yearly, which is better because you get what you earned and not lose it when one quarter of the year tanked.

    Cons

    The layoffs they have been having makes it kind of worrying to work there. Also even though they say they won't expect same amount of work with less people after the layoffs they seem to still expect it. There was bonuses but no raises this year, just hope that doesn't become a trend. Also the job grades got consolidated and so there isn't as much promotion from one grade to another, though they can promote you in grade to a different level but it is confusing on how that all works. Also they seem to embrace everything that was Legacy Nextel and have to change everything over that way, but that is my perception.

    Advice to ManagementAdvice

    Instead of cutting lower level employees and expecting the remaining ones to do the same work as did before upper management, especially really upper management needs to take a pay cut or decrease the amount of them.

  2. 1 person found this helpful  

    Good compensation and excellent benefits

    Former Employee - National Account Manager in Chicago, IL (US)
    Former Employee - National Account Manager in Chicago, IL (US)

    I worked at Sprint full-time

    Pros

    Good people. Work anywhere is the philosophy. Go into office for meetings only.

    Cons

    Network is challenged and has been for years. Tough sell for enterprise reps unless customer is already using Sprint.

    Advice to ManagementAdvice

    figure out a long term strategy and stick with it. Knee jerk reactions to business are the norm.

  3.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sprint

    Pros

    Great benefits compared to other employers, nice working environment at the Sprint campus. There is also a lot of opportunity to learn new technologies, and receive training.

    Cons

    The constant lay-off cycle at this company is stressful and can be very disheartening. Leadership is not always very inspirational.

    Advice to ManagementAdvice

    Pick a direction and stick with it. Sprint needs to decide what it wants to be. Leaders need to remember that instilling fear is not motivational or inspiring. Fear only nets you very short term results.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It was a very good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RF Engineer in Overland Park, KS (US)
    Former Employee - RF Engineer in Overland Park, KS (US)

    I worked at Sprint as an intern (less than an year)

    Pros

    Good location. A lot of opportunities to grow in the company.

    Cons

    No job security. I have heard about too many layoffs

    Advice to ManagementAdvice

    NA

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    If my job hadn't ended, I'd gladly still be with Sprint.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Portland, OR (US)
    Former Employee - Sales Support in Portland, OR (US)

    I worked at Sprint full-time (more than 10 years)

    Pros

    The technology industry pays every well. Sprint had no advantage with country-wide increase cost in health benefits. They have company match with 401K and annual performance incentives tied to the entire region as well as personal incentive opportunities. Company communication is frequent and fairly open (as far as I know, as an individual contributor). There are lots of opportunities for industry and professional training.

    Cons

    The telecommunications industry is fast-paced and ever-changing with advances in technology. Sprint generally has a couple layoffs a year. It was a miracle I lasted for almost 20 years.

    Advice to ManagementAdvice

    The Directors have an annual measurement/evaluation of management's career pathing with direct contributors to keep the company competitive and hold onto the tenured employees with the intelligence. In my opinion, the expected mentorship doesn't happen as it should.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Loved working for Sprint. Would have stayed until retirement if not for end of project layoffs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager II in Norcross, GA (US)
    Current Employee - Project Manager II in Norcross, GA (US)

    I have been working at Sprint full-time (more than 8 years)

    Pros

    No micromanagement. Able to work from home. Great boss. Relaxed atmosphere.

    Cons

    Laid off after project was complete. Would have like to have stayed.

    Advice to ManagementAdvice

    Try harder to keep your good people.

    Recommends
    Positive Outlook
  8.  

    Diversified but limited supporting business sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Engineer in Overland Park, KS (US)
    Former Employee - Solutions Engineer in Overland Park, KS (US)

    I worked at Sprint full-time (more than 10 years)

    Pros

    Great variety of responsibilities and opportunities to progress into new areas and learn new things.
    Compensated very well.
    Great benefits.

    Cons

    New areas for learning was usually because of the lack of a required thing not getting done by those that should have, so really out of necessity, many times lack of support with what was needed. And if troubleshooting active customer issue, difficult to initially get required assistance until enough proved out there was a serious issues, either because volume went up, or someone investigated and proved out what was being brought to them.
    Attempts to objectify required job duties in ways not really possible to, unless just totally invalid stats, rather than upper management just understanding and appreciating the width and breadth of what was being accomplished.

    Advice to ManagementAdvice

    Know what is being done rather than basing it on numbers, which can be bogus anyway, understand some required duties don't lend well to a PowerPoint slide with a graph.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Retail Consultant
    Current Employee - Lead Retail Consultant

    I have been working at Sprint full-time (more than an year)

    Pros

    nice comp plan and pay is good. 45,000 if you are good. relaxed atmosphere.

    Cons

    Retail hours. But who like those hours. I have a family and it is becoming difficult.

    Advice to ManagementAdvice

    Continue to promote from within and increase base and hourly with your best employees

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    FUN AND COOL PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Hampton, VA (US)
    Current Employee - Supervisor in Hampton, VA (US)

    I have been working at Sprint full-time (more than 10 years)

    Pros

    fun environment and great place to work learned about the company advancement fun activities for family leadership very open and honest about company status. the teams i had the pleasure to be on made my job easier and very fun and being top performer

    Cons

    shifts have a lot of odd hours if you have small children sometimes goals for bonus was hard to reach you just have to be persistant it can be done time off policy is not bad and pto is great

    Advice to ManagementAdvice

    leadership is great assist you to advance in the company

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    If you are looking for a position that really gives you the ability to move up, this is definately it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Retail Consultant in Las Vegas, NV (US)
    Former Employee - Lead Retail Consultant in Las Vegas, NV (US)

    I worked at Sprint full-time (more than 3 years)

    Pros

    Training is very in-depth with all the different systems that they use to make your job a lot easier. You are constantly trained on the latest cell phone technology. You have a lot of benefits including PTO, free cell phone service, great insurance, and discounts on accessories. Even with a big corporation like Sprint they try as hard as possible to do the most for their customers. Yes, I know sometimes they can't.

    Cons

    High quotas. Really not an issue if you know how to sell. No set schedule usually. Most likely get transferred to different stores.

    Recommends
    Positive Outlook
    Approves of CEO

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