Stream Global Services
2.6 of 5 325 reviews
www.stream.com Eagan, MN 5000+ Employees

Stream Global Services Reviews

Updated Apr 18, 2014
All Employees Current Employees Only

2.6 325 reviews

                             

48% Approve of the CEO

Stream Global Services Chairman & CEO Kathryn Marinello

Kathryn Marinello

(128 ratings)

38% of employees recommend this company to a friend
325 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Casual environment along with some unique benefits at the call center"
    in 16 reviews
  • "Good place to get some entry level technical support work"
    in 11 reviews
Cons:
  • "No employee can manage a family or a life working at this call center"
    in 17 reviews
  • "No raises even if you make supervisor"
    in 13 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
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Great for a start

Technical Support Professional (Former Employee)
Beaverton, OR (US)

I worked at Stream Global Services full-time for more than a year

Prospay is great and supervisors really do care about your success

ConsThe cafe was very singy. i asked for sugar packets and they charged me also a fork! it was a little ridiculous!

Yes, I would recommend this company to a friend

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Nice work environment!

Technical Support Professional I (Former Employee)
Clark (Philippines)

I worked at Stream Global Services full-time for more than a year

ProsPeople, management who knows how to listen

ConsCompensation. No annual or regularization increase.

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A good kick-start to your BPO career

Phone Sales Representative (Former Employee)
Alabang (Philippines)

I worked at Stream Global Services full-time for less than a year

ProsPeople are easy to get along with and work with. Great sales training and incentives.

ConsManagers are not as proactive about their subordinate's growth as they should be. Getting an annual raise can be next to impossible, even for top performers.

Advice to Senior ManagementAlways look out for your employee's growth in all possible aspects

Yes, I would recommend this company to a friend

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Many Many Calls

Customer Service Representative (Current Employee)
Belleville, IL (US)

I have been working at Stream Global Services full-time for less than a year

Prosgreat starting pay and training

Consshort breaks, too many calls during the day

Advice to Senior Managementeven the call distribution among employees

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

Stream was good for starting, but has bad ,management and no resources.

Networking Specialist II (Former Employee)
Beaverton, OR (US)

I worked at Stream Global Services full-time for more than a year

ProsThe people and teams formed together to create our own resources to solve problems.

ConsThe company Never supported the very employee's they hire.

Advice to Senior ManagementFire management and start from scratch, it has started to go down hill.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Customer Service Representative

Customer Service Representative (Former Employee)
Glace Bay, NS (Canada)

I worked at Stream Global Services full-time for more than a year

ProsVery friendly environment, friendly managers, and flexibel time. Good working when your are student.

ConsMore fructuated customers, need more patient, can improve excellent communication, and high class training. additional benifits from stream university, will help you to earn professional certification programes. and more oppertunity for internal growth.

Advice to Senior ManagementKeep going,

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Unexpected

Vice President (Former Employee)
Wellesley, MA (US)

I worked at Stream Global Services full-time for more than a year

Prosgood people; committed; nice physical atmosphere; flexible work-place; telecommuting

Conspoor leadership; poorly articulated direction; reluctance to invest in systems or people

No, I would not recommend this company to a friend

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great

Technical Support Professional (Former Employee)
Belleville, ON (Canada)

I worked at Stream Global Services full-time for less than a year

Prosgood working environment with great support from my higher authorities

Conspersonal growth is not likely what I expected

Advice to Senior Managementgreat job keep going

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall a great carrier opportunity to learn from smart, passionate people

Vice President (Current Employee)

I have been working at Stream Global Services full-time for more than 10 years

ProsCulture of collaboration amongst peers, opportunity to learn and grow

ConsNeed to be self-starter, not a lot of training for new middle and senior management

Advice to Senior ManagementMore coaching and developing of your employees

Yes, I would recommend this company to a friend

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Good environment, Friendly Team members

Customer Service Representative (Current Employee)
Glace Bay, NS (Canada)

I have been working at Stream Global Services full-time for more than a year

ProsRotating Shift, and best place to work while study..

ConsHigh pressure, difficult to deal with customers.

Yes, I would recommend this company to a friend

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