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SuccessFactors
3.0 of 5 152 reviews
www.successfactors.com San Francisco, CA 1000 to 5000 Employees
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SuccessFactors Reviews

Updated May 09, 2013
All Employees Current Employees Only

3.0 152 reviews

                             

57% Approve of the CEO

SuccessFactors Founder & CEO Lars Dalgaard

Lars Dalgaard

(113 ratings)

51% of employees recommend this company to a friend
152 employee reviews
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1 person found this helpful  

Sydney

Current Employee – been working at SuccessFactors full-time for more than a year

ProsIn 18 months of working with SuccessFactors I have been given so many opportunities to help customers transform their business through Human Capital Management. SuccessFactors has provided me with the opportunity to work internationally and develop my skills. This is a high-paced environment that requires hard work but rewards their employees well.

ConsBefore the acquisition by SAP resources were limited sometimes it felt like putting the wings on the plane while we were flying it; however, since the acquistion we have had more resources and still operate like a smaller "start-up" I like the fact that the SuccessFactors Culture had continued on since the acquisition

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Shanghai, Shanghai (China)

Current Employee – been working at SuccessFactors full-time for more than a year

ProsNice company culture and good team

ConsSalary is not very high

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5 people found this helpful  

Current Employee – been working at SuccessFactors full-time for more than a year

ProsYoung entrepreneurial culture, competitive pay and bonuses, work from home ok.

ConsZERO work life balance and NO respect for your private time. Expect calls & meetings into the late night and also expect you WILL work weekends! The CEO is a bit of a wacko and sends crazy emails and the management will drive you into the ground with long hours and lots of work. Horrible experience.

Advice to Senior ManagementHIRE! ! Hire enough people to do the job!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Arlington, VA (US)

Current Employee – been working at SuccessFactors full-time for more than 7 years

ProsFlexible schedule, work from home opportunities, autonomy

ConsInter-departmental issues. NO ONE takes ownership and PS is left holding the bag. Upper management knows there are issues but ignores them - weak executive management doesn't address the key frustration with why people hate it here. Lack of accountability and ownership among departments; no one is focused on working together to fix issues.

Advice to Senior ManagementPay attention to death by 1000 papercuts - that's causing your smart employees to burn out. Don't let people get away with ignoring issues until they are escalated to the CEO.

Yes, I would recommend this company to a friend

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South San Francisco, CA (US)

Current Employee – been working at SuccessFactors full-time for more than 3 years

ProsThe compensation and benefits at the company are pretty good. There are people who work here who are amazing and make it a good place to work. There are some career opportunities because of the size of the company.

ConsSo many changes have led to poor communication and very bad decisions. The continual hiring of people outside the company rather than looking to promote people inside the company has led to a significant culture change that is negative. Those who have been hired into leadership are out of touch with those who are doing the actual work. We have a lot of managers but not a lot of real leaders. People are disgruntled and dissatisfied.
There is VERY little real training outside of the Sales team. The Leadership team talks about training constantly but will not invest ANY money in training or resources.

Advice to Senior ManagementGet dirty. Go talk to the people who are actually doing all the work, not those who are managing them and are feeding you the "corporate" cliches. Be concerned about your managers. So many new managers have little or no people experience are are doing a poor job of managing their staff. Decisions are being made in the best interests of the managers career not the best interest of the company. Put your money where your mouth is. Stop talking about training and then never delivering on good training programs. The customers are the ones suffering for lack of training, bad management decisions, and inefficiencies. Stop listening to people that you are hiring from other companies who know nothing about how this company works. Listen to those who have worked her and know the real truth about what is going on.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Bangalore (India)

Current Employee – been working at SuccessFactors full-time for more than 3 years

ProsAwesome Sales power; Can beat anyone in the market.
Good team of Talent Suit experts in the cloud.
Management team was small and encouraging to the last level of the employee.
Was a good pay master.

ConsNo more a place to work as a team to deliver and engage in company growth after SAP acquisition.
Attrition rate has been the highest after acquisition.
Average paymaster.

No, I would not recommend this company to a friend

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London, England (UK)

Current Employee – been working at SuccessFactors full-time for less than a year

ProsI wrote a review back in October called, “Awesome first week, I'm blown away by how great it is here!!!” - and wanted to follow up 6 months in, so folks can see whether it was rose tinted glasses or not!

With his review I'll build on what I wrote previously…so please refer to the last review too....

1) OK, so on the people front, 6 months in - what's happened is that at SuccessFactors I see relationships build in a different way. We use Social tools internally (our secret sauce) which are like a combination of Facebook/Twitter/Instagram/Flickr/Slideshare/Youtube - u name it - its like all of those rolled in to one! :) so basically we collaborate in ways which are just on the cutting edge - and the ideas and banter and productivity is just great - and everyone really supports everyone with our social recognition tools - even just a high basic 'like' count can make you smile and make your day!

2) Lars is still for real and his enthusiasm and passion still shines throughout - he's now started regular, online town hall sessions where folks can ask any questions or share new ideas…..

3) The on-boarding!! - you lucky people! When I did it in November the SF offices were in a building that was ok - but now you'll be meeting folks in our new pad which apparently is one of the coolest places to work ever!! Look it up on YouTube - and you know one thing that's so cool - is that every wall is wall to wall whiteboard and folks just draw up ideas and random thoughts - how cool is that!

4) How cool is this - we had a good guy leave our marketing team for a job that he could't refuse - and no matter how much we tried to persuade him to stay, he still left. But 2 months in and he's back - but what's cool about that is that nobody bats an eyelid - its totally cool and no one thinks any less of him….in other companies that would rarely, if ever, happen!

Cons1) If you enjoy working in the shadows hatching plans to topple the next in line - then SuccessFactors isn't for you

2) If you don't have an inner passion - then SuccessFactors isn't for you

3) If you truly enjoy other people taking the credit for your fantastic ideas - then SuccessFactors isn't for you

Advice to Senior ManagementSo, its been 6 months in and I still love it here!

I've had a few moments when I've been down, with my Dad battling some health issues, but I have a fantastic team that I work with and they've always been there to lift my spirits back up.

Just as before feel free to look me up on LinkedIn if you want to find out more.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at SuccessFactors full-time for less than a year

Pros- Great product for HCM (The complete cycle from hiring to retirement)
- Strong HR business processes understanding
- Amazing parent-partnership with SAP
- Clear vision
- Great Leader

Consat this moments I haven´t found any major Cons besides the complexity of making collaborative sales between SAP and Sucess Factors.

Advice to Senior ManagementKeep the direction. I like what I see and were we go!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at SuccessFactors

ProsGreat compensation that is extremely competitive in the software industry. The people here are passionate and love to win, it really seems like everyone, from legal, finance, and even internal HR, is behind sales. The overall culture is exciting.

ConsThey are working hard to ensure customer service is at the same level as the technology, but it can be problematic for an employee to seek answers on behalf of clients.

Advice to Senior ManagementArm the field sales with the abilities to assist existing clients beyond just saying "create a case"

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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4 people found this helpful  

South San Francisco, CA (US)

Current Employee – been working at SuccessFactors as a contractor for less than a year

ProsGreat start up feel for such a huge organization. Middle management teams are decent and tend to be hard working and supportive of their direct reports. The pay is market consistent and benefits include free lunch 3 days a week, on site gym and shuttle service. Facilities are beautiful!

ConsUpper management is terrible, not interested in employee satisfaction or human asset retention. Lars is almost unbearable as a CEO and has lost touch with the reality of who is actually doing the work to support the company. He spends more time name dropping and talking about his private helicopter than paying attention to the actual company. Contractors are not turned over to employees because it pads the per capita revenue numbers.

Advice to Senior ManagementHire people! You lose the best of the bunch when you keep 80% of teams as temp employees for years. Pay more attention to internal infrastructure and growing the groups who support the increasing business so you don't work people to death.

– I'm not optimistic about the outlook for this company

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