Sun Life

  www.sunlife.com
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Sun Life Reviews

Updated 19 August 2014
Updated 19 August 2014
283 Reviews

3.3
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
50 Ratings

Review Highlights

Pros
  • The work environment is fast-paced, accommodating, and comfortable (in 18 reviews)

  • Good benefits, nice clean offices (in 18 reviews)


Cons
  • Very strong politics especially when you start dealing with senior management (in 13 reviews)

  • once you hit mid career, opportunities for advancement evaporate (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Life is better under the Sun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Associate  in  Gurgaon, Haryana (India)
    Current Employee - Process Associate in Gurgaon, Haryana (India)

    Pros

    Work culture is good, Training, Growth, Paying high

    Cons

    Management, blockage for hardworking people

  2.  

    Great people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I like the people I work with and the people are engaging and smart. Additionally I can also say that....
    compensation is competitive
    training is available
    culture is very receptive

    Cons

    physical workplace is old
    The problem is that there are many departments without a cleat career path so it can be very easy to reach the top and be left with few places to advance. Otherwise you need to change departments entirely.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Specialist Development  in  Gurgaon, Haryana (India)
    Former Employee - Senior Specialist Development in Gurgaon, Haryana (India)

    Pros

    If you are looking for a company with Great work life Balance this is the place to be. It is a captive unit so dont compare it to service industries.You would have to work as Individual Contributor.Great HR policies.Great Flexibity.Good Fun activities at work.Good Client interaction.You need to have great comm skills to prove yourself here as you are at your own.Expect good hikes if you do well.

    Cons

    Learning curve is average.
    Dont expect long term oniste as they have opened captive units to save costs.

    Advice to ManagementAdvice

    Upper management should see that there are less Delivery/Resource Managers and more people who do the real work.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution  in  Wellesley, MA (US)
    Current Employee - Distribution in Wellesley, MA (US)

    Pros

    Enthusiastic employees willing to do what it takes to get the job done. Nice benefits, and work hour flexibility. Up to date with technology - like iPads and iPhones.

    Cons

    Systems are antiquated. Makes getting the job done difficult and time intensive. Legacy systems don't talk to each other and the result is that the customer suffers

    Advice to ManagementAdvice

    Invest in updating the systems. Look into six sigma process improvement to move the dial effectively.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Strong and reputable company but little opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LTD Case Manager  in  Toronto, ON (Canada)
    Current Employee - LTD Case Manager in Toronto, ON (Canada)

    Pros

    Stock purchase, Annual bonus based on performance, SOME flexibility to work from home.

    They also never hire referrals, well rarely anyway.

    Cons

    Once you are in a position you have little opportunities for movement. High volume of caseload with no ability to claim overtime.

    Advice to ManagementAdvice

    Be supportive of your telecomuters, allow them the same opportunities as you in office workers. Work life balance is something you claim is important but the actions do not support that.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Great People!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Administrator  in  Waterloo, ON (Canada)
    Former Employee - Client Services Administrator in Waterloo, ON (Canada)

    Pros

    Great people to work with

    Cons

    Management is very disconnected form the ground floor.

    Advice to ManagementAdvice

    Listen to your workforce who are on the front lines

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    it was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Toronto, ON (Canada)
    Former Employee - Senior Financial Analyst in Toronto, ON (Canada)

    Pros

    Stock purchase plan is good.

    Cons

    politics / some managers micromanages

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Was a great place to work until the life insurance division went down the tubes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wellesley, MA (US)
    Former Employee - Anonymous Employee in Wellesley, MA (US)

    Pros

    Excellent benefits, competitive pay, is accessible via public transportation, and offered (the past tense being emphasized) opportunities to grow and build a career. The people with whom I worked were some of the most hardworking, friendly, and cooperative co-workers that I've ever met. Overall the environment used to be positive and geared toward productivity.

    Cons

    Due to a constant shifting of upper level management over the past four years and those individuals' business decisions, the overall mood of the company changed from "we're a team" to "it's every man for himself." Another frustrating thing is that, for many positions, once you're employed there is a freeze in terms of moving to other jobs or department, sometimes lasting two years. The regulation is understandable, but stifling all the same.

    Advice to ManagementAdvice

    Attempt to recruit some new blood in hopes of rebuilding some of the positivity from the past, because many of the employees are still jaded and unhappy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Gurgaon, Haryana (India)
    Former Employee - Associate in Gurgaon, Haryana (India)

    Pros

    Good working environment, Great colleagues

    Cons

    Personal Growth, Leadership, Promotions, Perks

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Sun Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Consultant  in  Irvine, CA (US)
    Former Employee - Customer Service Consultant in Irvine, CA (US)

    Pros

    Great corporate communication. Terrific benefits. Excellent at seeking employee engagement. Nice rewards and employee recognition programs. Great perks; i.e., gym membership assistance, Charitable matching grant program, tuition assistance, EAP and rewards for participation in wellness programs. Love the Global Learning Center course availability.

    Cons

    Usual challenge of working for huge corporation. US operations in Eastern Time Zone and my business unit was in Pacific Time Zone. Bonus structure has complicated formula. Not as easy to grow in career as I'd like. Frequent restructuring of sales and distribution units.

    Recommends
    Neutral Outlook
    Approves of CEO

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