Supermedia Reviews

Former Employee – worked at Supermedia full-time for more than 10 years

Pros – Was a great Company to work for in the past

Cons – To many changes over the past 2 years

Advice to Senior Management – Respect the people that have experience and work hard for the company. Some of us truly loved our jobs

No, I would not recommend this company to a friend

Current Employee – been working at Supermedia full-time for more than a year

Pros – Great income and management makes it less stressful than most sales jobs

Cons – The only thing I would like to see for th Telephone Sales team is a larger area to sell into

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Supermedia as a contractor for more than a year

Pros – There wasn't much micromanagement, so I could do my job at ease and it made things more fun. I met so many people there that I am still friends with to this day. Dress is business casual and you had options with the hours you worked. Mainly the amount of great people I became close with is all I can say was good about this company.

Cons – People in upper management didn't know half the things I did or many of their employees under them. I was a contractor for 2 years and never was approached about being hired on, but the amount of work they gave me increased, pay did not, and a the possibility I could be let go hovered over my head all the time. The way clients were treated was just sad. New products promised clients things we could not provide, then I was left explaining to angry callers why we promised them something they are not receiving, oh and they could not cancel their contract. Also be prepared to work, even when it's snowing outside and the roads are dangerous. They'll make you take PTO, or in my case, not paid at all.

Advice to Senior Management – Your employees know more than you do. Learn something so that you can teach new ones. Being a manager doesn't just mean you can keep a group of people showing up on time and play nice. You should be a mentor, a leader, an example and empathetic to everyday life.

No, I would not recommend this company to a friend

Current Employee – been working at Supermedia full-time

Pros – They pay great if you are great.

Cons – Hard to sell. Print is dead and the media services have a lot of competitiion.

Advice to Senior Management – More realistic goals.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Supermedia

Pros – leadership is sincere and dedicated, hard working and has a commitment to the employees even during difficult times.

Cons – challenging times to turn company around creates stresses that no all respond well to.

Advice to Senior Management – keep focus on strategic and transformation, progress is being made. keep focus on customers and long term relationships not just short term results

Current Employee – been working at Supermedia full-time for more than 8 years

Pros – Employee pay and benefits are industry average

Cons – Micromanagement is horrible, zero opportunities for career advancement, managers have been transferred from the print side to the digital side and are clueless, culture is practically non-existent

Advice to Senior Management – Stop micromanaging an use the knowledge and strengths of individual contributors better. Get some training on the digital products.

No, I would not recommend this company to a friend

Current Employee – been working at Supermedia full-time for more than a year

Pros – Good team, lots of growth potential

Cons – Travel season can be tough

Advice to Senior Management – Keep on trucking, on right path

Yes, I would recommend this company to a friend

Current Employee – been working at Supermedia full-time for more than 10 years

Pros – Health benefits is top rate. Management could really make or break morale. Depending on the office you work worked out of, I've had great and not so great experiences here in the west. The last place I worked out of was great as were my fellow co-workers. We were not only friends on the job but outside of work as well. It was a great atmosphere to work in largely due to management.

Cons – Pay was decent to great, depending on your sales. I have made six figures but the economy, state of the yellow pages in today's world and many more competitors in the online world has cut that pay quite a bit. You can still make that kind of money but it is little harder to do so. Long hours before the decline of yellow pages was frequent. For many nowadays, it's the norm.

Advice to Senior Management – I've had several managers in the decade+ I've worked here and had some good to great and not so great managers. Some manage with with respect and kindness which put them in the top 3% in sales team nationwide to others who manage with intimidation, incompetance to mistrust of their true motives. Quite simply, they will stab you in the back for their own personal gain and not think twice about it. Pretty sad really that you have watch your back when you turn to them for some help. But like I said, there are those that truly have your best interest at heart and have given their shirt off their backs to help you succeed. If Supermedia hired and retained the latter, they could turn this ship around much better than keeping the morale destroying bad apples.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Supermedia full-time for more than 7 years

Pros – Great training, great salaries. Room for advancement and career paths. Sales people are given accounts to grow. Moving in to digital media and trialing new products and solutions. Multiple departments available for employment.

Cons – Large company who is struggling to redefine itself. Senior leaders not always aligned. Trying to shake the legacy that the company is founded on - which is yellow pages advertising. Sales Managers skills are varied. Too much work and not enough talent to get it done.

Advice to Senior Management – Align mission and slow down to execute things right -- not fast. Communicate more. Coach managers out who are not competent.

Yes, I would recommend this company to a friend

Current Employee – been working at Supermedia for more than 10 years

Pros – Benefits still solid..Good co workers..Flexible sched..kind of..

Cons – Pay decreasing 20% per year with dying print product.. Micro managing to the extreme!

Advice to Senior Management – Innovate new products vs reseeling others

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company