T.G.I. Friday's Reviews

Updated 25 August 2014
Updated 25 August 2014
298 Reviews

3.0
298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
93 Ratings

Review Highlights

Pros
  • Flexible schedule, great co-workers, fun lively environment (in 23 reviews)

  • I needed a job with flexible hours while in school (in 15 reviews)


Cons
  • Long hours, not knowing when exactly you'd get out (in 14 reviews)

  • I worked long late hours all the time (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall a great , fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Manager  in  Melbourne
    Former Employee - General Manager in Melbourne

    I worked at T.G.I. Friday's

    Pros

    In general, a fun job most of the time. Great people, great atmosphere, both a social and a hard working environment combined. Good salary compared to industry standards

    Cons

    A lack of support from senior management unfortunately ruins what is otherwise a great place to work. Expect to give every pound of flesh for the money you receive.

    Advice to ManagementAdvice

    Treat your management teams with more respect and support, recognise achievements rather than constantly picking faults. Inforce a 40 hour work week for your managers and make it happen, and you'll have less turnover.

    Recommends
    No opinion of CEO
  2.  

    My experience at TGI Friday's was fulfilling on numerous levels including professionally and personally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Erie, PA (US)
    Former Employee - Server in Erie, PA (US)

    I worked at T.G.I. Friday's part-time for more than 3 years

    Pros

    TGI Friday's is a fun work environment that encourages its employees to exhibit their unique personality.

    Cons

    Other team members do not work up to established standards.

    Advice to ManagementAdvice

    Regularly observe and evaluate employee's performance based on set standards. Provide regular feedback.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Everyday is Friday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Carlsbad, CA (US)
    Current Employee - Hostess in Carlsbad, CA (US)

    I have been working at T.G.I. Friday's full-time for less than a year

    Pros

    Located a few miles away from Legoland, which calls for a great volume of guests with children and tourist during the summer.

    Cons

    Staff support is poor, but on the rise.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Miami, FL (US)
    Former Employee - Bartender in Miami, FL (US)

    I worked at T.G.I. Friday's full-time for more than 5 years

    Pros

    You can make good money depending on what position you have.

    Cons

    Long hours depending upon position but worth the money.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Normal, IL (US)
    Former Employee - Hostess in Normal, IL (US)

    I worked at T.G.I. Friday's part-time for more than 3 years

    Pros

    Interacting with customers constantly, great food, fast paced environment

    Cons

    Not consistent income, no room for growth

    Advice to ManagementAdvice

    Promote from within

    No opinion of CEO
  7.  

    good to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Raleigh, NC (US)
    Former Employee - Server in Raleigh, NC (US)

    I worked at T.G.I. Friday's full-time for less than a year

    Pros

    Good to start for corporate restaurant

    Cons

    lack of leaders not much help from other staff

    Advice to ManagementAdvice

    Better training and better benefits

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Line cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook  in  Hamden, CT (US)
    Current Employee - Line Cook in Hamden, CT (US)

    I have been working at T.G.I. Friday's full-time for less than a year

    Pros

    My crew members the way they work as a team

    Cons

    Not enough hours for all the kitchen crew

    Advice to ManagementAdvice

    Need to be able to work each crew members #40 or more hours a week

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Management was always back and forth and by the end of my time there our General Manager was fired for stealing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Kalamazoo, MI (US)
    Current Employee - Server in Kalamazoo, MI (US)

    I have been working at T.G.I. Friday's part-time for more than a year

    Pros

    Work well with your hours and school when needed. Benefits were not available to anyone but management.

    Cons

    Management was terrible, the kitchen would take up to an hour on some night to get food out on time.

  10.  

    Disturbing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Bridgewater, NJ (US)
    Current Employee - Hostess in Bridgewater, NJ (US)

    I have been working at T.G.I. Friday's part-time for more than a year

    Pros

    Great to work around people in my age group.

    Cons

    Horrible pay unless you work a billion hours a week. Scheduling is not reliable, therefore it's hard to pay bills and meet deadlines. Management will tell you they will move you up as a server or bartender, and you end up being led on for months, maybe even a year or so. Then, once they finally tell you they'll move you up (for real, this time), they take weeks and weeks to get you there. Customers are rude and inconsiderate, and there is so much drama. Coworkers leave on a busy Friday or Saturday night to have sex in the employee bathroom. The place is filthy. No one takes responsibility for their own problems. Drama, drama, drama. Management is horrible. They think they're high and mighty when they have no idea what in the world they're doing. It's scary that they let some of these people run a restaurant. I currently work here, but I'm looking for a new job. I can't stand this place.

    Advice to ManagementAdvice

    Get new management, treat employees with respect (were human beings too, after all), and increase pay/regulate hours!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Long, Late Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T.G.I. Friday's

    Pros

    The closeness developed between employees. Being able to become friends with customers, Bonus is good if able to attain the goals that are set. Except when stores start to bonus it seems that the bonus structure is changed,.
    Number of vacation weeks is very generous

    Cons

    Long late hours, General Managers are able to leave early, Quality of life as it probably is in many restaurants is non-existent

    Advice to ManagementAdvice

    Spend more time in your units.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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