T-Mobile

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T-Mobile Reviews

Updated 1 March 2015
Updated 1 March 2015
2,604 Reviews
3.7
2,604 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
T-Mobile CEO John Legere
John Legere
985 Ratings

Review Highlights

Pros
  • Very relaxed and laid back company to work at so there is a great work-life balance (in 117 reviews)

  • The company over all treats their employees very well with great benefits even at a part time level (in 319 reviews)


Cons
  • work/life balance in my role is hard because of the region I support (in 64 reviews)

  • Unrealistic expectations and lots of unnecessary tasks requested by upper management (in 98 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Beware..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Deptford
    Current Employee - Retail Sales Associate in Deptford

    I have been working at T-Mobile full-time (more than 3 years)

    Pros

    Commission is great if you're a good salesperson and you work in a high volume store.

    Cons

    With all of the changes in the wireless industry, this company is overrun by politics. Human resources provides little help with any issues at the regional level (personal and coworker experiences). Little promotion from within.

    Advice to ManagementAdvice

    The employees who know how the company and stores run deserve a chance at promotion over those outside of the company. Promotion from within is cheaper and isn't the number one goal of a business to maximize profit? District managers should be more professional and shouldn't show up at stores wearing t-shirts, jeans, and sneakers. Commission scale is great but there's always corrections and employees feel like they're being robbed each month.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    T-Mobile: A Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Bellevue, WA (US)
    Current Employee - Program Manager in Bellevue, WA (US)

    I have been working at T-Mobile full-time (more than 8 years)

    Pros

    Great benefits and work/life benefits! Awesome culture - the people are fun to work. The speed is fast paced.

    Cons

    Environment can be political but that is expected given any large corporation.

    Advice to ManagementAdvice

    Thinking through large org changes more before taking action.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    The harder you work the luckier you get!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Houston, TX (US)
    Former Employee - Retail Store Manager in Houston, TX (US)

    I worked at T-Mobile full-time (more than 5 years)

    Pros

    Great place to work and grow. I was able to reach management within 1.5 years. If you are willing to put in the time you will be rewarded. Awesome set of coworkers, some have become friends for life!

    Cons

    Quotas and Sales metrics can be stressful, but that is expected in any sales environment. Can be hard to work with new management but the company is awesome!

    Advice to ManagementAdvice

    Listen to your employees and never forget who the frontline is.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    This job has completely changed my view on big companies. This one company truly cares about the hard working employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist
    Current Employee - Technical Support Specialist

    I have been working at T-Mobile

    Pros

    BONUS THE PAID VACATION THE INSANE EMPLOYEE DISCOUNT THE HEALTH BENEFITS ARE SO MUCH CHEAPER THAN ANYWHERE ELSE.

    Cons

    To be honest nothing at all I feel that all employees are treated amazing

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    So much fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Austin, TX (US)
    Current Employee - Retail Sales Associate in Austin, TX (US)

    I have been working at T-Mobile

    Pros

    The commission is fantastic. Thousands of dollars can be made if you are into selling smart phones and tablets. The industry is not going anywhere.

    Cons

    Dead months. Save your good months.

    Advice to ManagementAdvice

    Get better shirts.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    If you work hard, you'll get recognized.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    benefits, personal growth, company values, perks

    Cons

    work-life balance, compensation changes

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Company Logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Bellevue, WA (US)
    Former Employee - Program Manager in Bellevue, WA (US)

    I worked at T-Mobile

    Pros

    Good all-around atmosphere.
    Excellent benefits and health care.
    Excellent out of work benefits
    Excellent chances of promotion within the company.

    Cons

    Long hours at the office. Not so good medical benefits.
    Promotion is sub standard after two years.
    Management take a long while to recognize talent.

    Advice to ManagementAdvice

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    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best corporate climate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Frisco, TX (US)
    Former Contractor - Anonymous Contractor in Frisco, TX (US)

    I worked at T-Mobile as a contractor (more than 5 years)

    Pros

    Great corporate climate, lots to learn, lots to experience

    Cons

    Some departments are more interested in "coasting", some of the work can be drudgery and it can be difficult for some to break out of that niche.

    Advice to ManagementAdvice

    Rotate shifts for employees more often and ensure that everyone who wants to can move around

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Miami, FL (US)
    Current Employee - Retail Sales Associate in Miami, FL (US)

    I have been working at T-Mobile part-time (less than a year)

    Pros

    fun environment to work in, great money, part-time, management is really supportive and accommadating to scheduling. very good job for a student who wants to make good money while going to school.

    Cons

    retail hours not great for people with children because although it is part time if you are good you mostly work later shifts so forget seeing your kids. if you are in a low volume store you wont make as much money.

    Advice to ManagementAdvice

    management has been great to me.

    Recommends
    Positive Outlook
    Approves of CEO

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