T-Mobile Reviews

Former Employee – worked at T-Mobile full-time for more than 8 years

Pros – good pay, good management, and good education

Cons – shift work is a hard way to work

Advice to Senior Management – Do what you have been doing in Thornton, CO

No, I would not recommend this company to a friend

Current Employee – been working at T-Mobile full-time for more than 3 years

Pros – Good Money in relation to hours. Its not too hard to meet metrics, just set a target each day you go to work and also know your customers and how to handle them based on your store location

Cons – Extremely demanding. Typical retail brouhaha. You get sucked into the number game every month. Can be frustrating if you dont meet your metrics.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for more than a year

Pros – competitive pay, good hours, great benefits

Cons – This company is great no complaints

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile part-time for less than a year

Pros – Advancement oppportunities, good benefits, good commission structure

Cons – As with any sales job your paycheck is performance based. That's not really a true negative but slow times happen in retail.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at T-Mobile for more than a year

Pros – Great work environment. Management takes care of their employees and works with them every step of the way.

Cons – You're working with people that have been picked up off the street and were hired as contractors and then trained. Highschool graduates and the likes. You will cross paths with unprofessional co-workers. Half of whom got their certifications by studying off howtopass.com after they were hired on as a contractor.

How they get past this issue is that T-Mobile compartmentalizes everything. So even if you dont know anything there's really not much that you can screw up.

Advice to Senior Management – Hire employees that have a bachelors or an associates at least. It makes for a more professional work enviroment with employees that can make sense of the work rather than "just following procedure".

Yes, I would recommend this company to a friend

Current Employee – been working at T-Mobile full-time for more than a year

Pros – A company that's trying to do things differently. Seems to have pulled itself out of the slump it was in for a few years. Lots of opportunity to move fast and change the industry.

Cons – The organization keeps changing all the time. This can be good or bad depending what you're looking for. People seeking comfortable stable employment should look elsewhere.

Advice to Senior Management – Keep shaking up the industry. Do more to retain your high-performers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for more than 10 years

Pros – Benefits are some of the best I saw, work environment makes it a place you want to go to work at, management listens to reps, continual training helps meet the demand necessary to sell, growth opportunities are good, work life balance is exceptional

Cons – wages not as competitive as other major carriers, changing directions of upper management stifles growth in company

Advice to Senior Management – Make a plan, stick to it, don't keep throwing things against the wall to see if they stick.

Yes, I would recommend this company to a friend

Current Employee – been working at T-Mobile full-time for more than 8 years

Pros – Always something new and exciting happening

Cons – Work life balance a challenge

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for less than a year

Pros – -Wonderful pay, fun and supportive co-workers, opportunity to move up, bonuses, competitive, fun, flexible hours.

Cons – I have no cons, if I did not move I would still be there.

Advice to Senior Management – Wonderful management! Understanding management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at T-Mobile full-time for more than 3 years

Pros – Many opportunities for career advancement and skill enhancement, enjoyable work culture, good benefits, quality engineers

Cons – Weak market positioning of the company, distinct no.4 carrier, hazy outlook for the future.

Yes, I would recommend this company to a friend