TD Ameritrade Reviews

Updated 22 September 2014
Updated 22 September 2014
313 Reviews
3.5
313 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
170 Ratings

Review Highlights

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 18 reviews)

  • Great benefits outside of salary (in 17 reviews)


Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 13 reviews)

  • In our department (Coaching) you are not conservative you might be looked down upon by middle management (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade

    Pros

    Pay can be very good. People are great to work with

    Cons

    Sales. One bad quarter and you are on a plan. Fired after 60 days on plan

    Advice to ManagementAdvice

    Stop raising targets

  2.  

    Excellent people and great employee recognition. TDA really follows it's values and belives in it's strong culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fort Worth, TX (US)
    Former Employee - Anonymous Employee in Fort Worth, TX (US)

    I worked at TD Ameritrade full-time for more than 3 years

    Pros

    The people are fantastic and the company provided everything I needed for success. There were plenty of opportunities for advancement and the company was open/transparent about what was going on.

    Cons

    None really. It's a company that enables it's employees to take charge of their own personal growth. That may not be for everyone and requires some ambition to rise through the ranks.

    Advice to ManagementAdvice

    If you see a leader in a position that does not belong there, provide them with additional training or place them where they can do more harm than good.

  3.  

    If phone sales are your thing you can do well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative  in  Fort Worth, TX (US)
    Current Employee - Financial Representative in Fort Worth, TX (US)

    I have been working at TD Ameritrade full-time for more than 5 years

    Pros

    pay for performance in sales, high turnover creates opportunities for advancement quickly, 24/7 operations accommodate all shift needs

    Cons

    weak training, weak management consistency, lowest base pay schemes in the metroplex

    Advice to ManagementAdvice

    focus on training as much as sales drive and the sales will improve anyway

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Great place to work and make good money. Don't expect a lifelong career. Consider yourself a hired gun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at TD Ameritrade full-time for more than 3 years

    Pros

    Working on a team, compensation is more than fair if you are good and dedicated and a bit lucky. You have to work and you can not rely on luck alone. Excellent client offering that is unbiased. Fair amount of autonomy to run your business.

    Cons

    Client relationships get switched far too easily from employee to employee and branch to branch. Each quarter starts a new cycle of production. Quarterly comparison to the top 10 people in the country as a rah-rah motivator can be demotivating. As skills increase targets increase annually. Income designed to stay in a range year over year. Quarterly Production and bonus can be cyclical. You have to push yourself while working with irrational clients that can view you as a service person. You need to consistently educate clients about why you are calling. Breaking through takes persistence, patience that few can keep up for more than a year or two. High turnover. Peer comparison great when your quarter is good, the opposite when things are not good. No ability to recommend stocks.

    Advice to ManagementAdvice

    Let the Consultant own the book of clients to develop deep relationships that span years. Allowing Consultants and managers ability to switch clients with an email and more or less at will is a bit like handing the keys to inmates. 6 month no contact rule.... Client is fair game. Creates a lot of situations that should not occur and creates confusion for clients. Consultants should direct clients to their actual consultant at all times. This is rare. Creates an opportunistic culture feeding of your own team instead of working together. Easily fixed by locking a book of business. Creates a "job" quarter to quarter mentality vs a "career" long term view mentality. Clients suffer in the end and can sense the feeding frenzy. Consider allowing ability to recommend stocks from a monthly buy list. Raise base pay decrease top end compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Management with no power

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Architect  in  Jersey City, NJ (US)
    Former Employee - IT Architect in Jersey City, NJ (US)

    I worked at TD Ameritrade full-time for more than 3 years

    Pros

    Pretty organized in terms of hierarchy and org structure.

    Cons

    HR moves super slow. Legal team is lousy and do not take any responsibility for their actions. Management at director levels are unable to make quick decisions. Everything needs to be bubbled up to the top most management to the point they are involved in any problems related to a IT programmer. Attrition rate is high specially in management

  7.  

    Longevity is challenging!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Los Angeles, CA (US)
    Former Employee - Anonymous in Los Angeles, CA (US)

    I worked at TD Ameritrade full-time for more than 5 years

    Pros

    Given a book of business. No need to prospect new clients

    Cons

    Compensation package changes every year. Usually gets harder to make the same amount of money year after year.

    Advice to ManagementAdvice

    Bring up middle performer ICs to top level. Improve branch manager coaching to do so. Terminate those managers who do nothing to demonstrate IC improvement. .

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    All positions are sales positions to recruit assets from other firms.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Accounts Associate  in  Omaha, NE (US)
    Former Employee - New Accounts Associate in Omaha, NE (US)

    I worked at TD Ameritrade full-time for more than 3 years

    Pros

    New facilities within the last few years. Headquarters building is beautiful. IT is pretty strong, computer crashes do happen but are the exception rather than the rule.

    Cons

    Micro managing ever call to see if "correct" attempt was made to transfer assets from other firms to TD. Young managers (90% are in their twenties) are inexperienced. Almost no opportunity for advancement after first or second level. Over 300 customer service representatives trying for less than ten management positions.

    Advice to ManagementAdvice

    Get back to customer service and let the asset transfers take care of themselves.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Employment here was great exposure to the financial services industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Accounts Associate  in  Fort Worth, TX (US)
    Former Employee - New Accounts Associate in Fort Worth, TX (US)

    I worked at TD Ameritrade as a contractor for less than a year

    Pros

    As a temporary employee, the compensation was competitive. The work environment was generally enjoyable. There were plenty of "dress down" days in addition to the ability to wear jeans every Friday.

    Cons

    Although there is a spoken expectation of quality over quantity, it became very apparent that quantity had more emphasis over quality.

    Advice to ManagementAdvice

    The level of personal accountability amongst employees is very low. There is a mass amount of passing off tedious and strenuous work onto others.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Financial Representative

    Former Employee - Financial Representative  in  Fort Worth, TX (US)
    Former Employee - Financial Representative in Fort Worth, TX (US)

    I worked at TD Ameritrade full-time for more than a year

    Pros

    Great company culture, great training and management

    Cons

    Unless you are a top dog producer, hard to move out of rep role. Boring location, your coworkers can only be so much fun

    Recommends
  11.  

    TD Ameritrade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emerging/Premier Representative  in  Omaha, NE (US)
    Current Employee - Emerging/Premier Representative in Omaha, NE (US)

    I have been working at TD Ameritrade full-time for more than 3 years

    Pros

    Great way to start a career in the financial services industry

    Cons

    Entry level customer service is actually a high pressure sales job.

    Recommends
    Positive Outlook
    No opinion of CEO

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