TD Ameritrade Reviews

Updated 23 April 2015
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3.5
390 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
TD Ameritrade President, CEO & Director Fred Tomczyk
Fred Tomczyk
209 Ratings

Pros
  • Work-life balance is good if you want to leave the office promptly at 5 (in 21 reviews)

  • Great benefits outside of salary (in 17 reviews)

Cons
  • No sick pay, multiple upper management positions for single teams, TPS reports (in 13 reviews)

  • In our department (Coaching) you are not conservative you might be looked down upon by middle management (in 9 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. compensation consulting

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time

    Pros

    culture, innovator, compensation, flat organization, work life balance

    Cons

    not many I can think of

  2. TDA is a great place to start out in the financial industry as the people, culture, and values are fantastic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The culture and values are fantastic. Very much a performance based culture.

    Cons

    Compensation is good but not industry high.

  3. Investment Services Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at TD Ameritrade as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity to get a job at a huge company!

    Cons

    Interviewing with the STAR method can be difficult to answer questions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TD Ameritrade full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to make good money

    Cons

    Opportunity depends on the book of business you are given

  6. Client Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Specialist in Pittsburgh, PA (US)
    Current Employee - Client Service Specialist in Pittsburgh, PA (US)

    I have been working at TD Ameritrade full-time (Less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Laid back environment, gives you time to study for exams on company hours

    Cons

    Abysmal back office who constantly messes up means the majority of your time is spent fixing mistakes, none of which being your own

  7. Client Services - Investools (Draper)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Representative in Draper, UT (US)
    Former Employee - Client Services Representative in Draper, UT (US)

    I worked at TD Ameritrade full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people working there. Good benefits such as health insurance, profit sharing, 401k and roth options, free gym membership, and many others. Overall, this is a good company if you're looking to pay your bills. If you want to accomplish great things in your career, don't go there. Hardly any room to advance here and all the major jobs with TDA are located in Nebraska or Texas.

    Cons

    Company increases goals every year-- making it harder and harder to make the same amount of money year over year. Meanwhile, CEO salary increases nearly $1,000,000 every year. For being a technology company, their technology blows. They're using systems that "save" money but cause nothing but headaches and slowdowns for the workforce. The site isn't mobile friendly and any problems reported on the website to development doesn't get fix for several weeks sometimes months. Anytime there are updates to the site you can expect problems. Testing in development department is non existent. Company is just a huge sales company that simply wants everyone's money and will do anything to get it.

    Advice to Management

    Pay your employees more for the crap they have to deal with. Be willing to engage employees more. Stop paying CEO stupid amount of money while decreasing everyone elses. Do away with Merit pay raises. Make Draper location a solid TDA location.

  8. Great job.....if you're not stuck in a call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TD Ameritrade full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great group of individuals to work with. Good management for the most part.

    Cons

    Working in a call center can absolutely suck if you are there for a long time.....call center burnout is inevitable. Office politics still exist, but not as bad as it was back in the late 90's and early 2000's at EBCS.

    Advice to Management

    Call Center jobs suck, find ways to make them more appealing and interesting.

  9. Investment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Consultant in Santa Clarita, CA (US)
    Former Employee - Investment Consultant in Santa Clarita, CA (US)

    I worked at TD Ameritrade (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    High achievers are fairly well compensated, but not on par with industry standards. Benefits are pretty good. Having come from a full service brokerage firm, it was nice to have an existing book of clients to contact. Excellent firm for self directed investors with lots state of the art education tools and trading platforms via Think or Swim. Good (not great) customer service and back office support.

    Cons

    You have lots of clients to calls, but most want to be left alone to manage their own account(s) without help. Tons and tons of pressure to sell fee based products (i.e. Amerivest & Advisor Direct) and gather more assets. One quarter you can be a hero, the next you're a total loser. The result is more importance is place growing the company's revenue than the client's best interest. Fixed Income spreads are not competitive. You're expected to make several sales contacts everyday to clients that generally don't want to talk to anyone. Often feel more like a telemarketer than an advisor. You're expected to be an "Investment Consultant", but compliance is out of control with many restrictions on what you can advise clients to do...unless its a fee based product. Your calls will be monitored and used against you. Lower level managers are usually young and inexperienced, but think they've figured it all out. Nearly all managers must drink the Kool-Aid or they're gone.

    Advice to Management

    Place clients best interest over growing revenue and the result will be...growing revenue.

  10. Helpful (3)

    Great place to work. Tons of flexibility and autonomy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resource Relationship Manager in Omaha, NE (US)
    Current Employee - Human Resource Relationship Manager in Omaha, NE (US)

    I have been working at TD Ameritrade full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic work environment. Employees at all levels truly live the core values.

    Cons

    Too many reports and too many meetings.

    Advice to Management

    Find more opportunities to seek out feedback from employees at all levels. Implement 360 degree feedback.

  11. Helpful (2)

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Specialist in Washington, DC (US)
    Current Employee - Business Development Specialist in Washington, DC (US)

    I have been working at TD Ameritrade

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    incredible staff and manager to work with

    Cons

    commute to work is bad

    Advice to Management

    none

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