Talbots Reviews

Updated 19 October 2014
Updated 19 October 2014
310 Reviews
3.2
310 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Talbots CEO Lizanne Kindler
Lizanne Kindler
58 Ratings

Review Highlights

Pros
  • Good work-life balance in the company, they understand you also have a life outside of the job (in 12 reviews)

  • Great benefits for full time employees (in 10 reviews)


Cons
  • I think upper management is out of tune as to what goes on daily in the stores (in 22 reviews)

  • The work life balance is not available (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work, fashion forward, very co-operative with upper mgmt.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Talbots full-time (more than 5 years)

    Pros

    Business is based on relationships you make with clients. Full support in being a stylist and rewards for it.

    Cons

    upper management is ever-changing. Security/stability sometimes feels threatened.

    Advice to ManagementAdvice

    more visits, more communication

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Easy part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Talbots part-time

    Pros

    Discount on the clothing, depending on the manger of the store depends on the quality of your work experience. Easy job and the people working/shopping their can be entertaining. As long as you enjoy your team the time flies and it's a fun place to work.

    Cons

    Not much time off. Work most weekends and nights. The company doesn't really take care of their employees. Only allows management to be full-time. No commission or benefits for credit cards. Straight hourly rate.

    Recommends
  3.  

    Retail store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Talbots full-time (more than an year)

    Pros

    Outstanding clientele, improving product,

    Cons

    Work load, long hours, excess of 60+hrs/wk, constant change of events and marketing,
    Unrealistic expectations

    Advice to ManagementAdvice

    Listen to those on the front line

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Talbots full-time (more than 10 years)

    Pros

    Nice working environment. Pleasant customers. Friendly team atmosphere. Good benefits for full time employees.

    Cons

    Company does not hire from within. No merit salary increases for several years. Little opportunity for advancement.

    Advice to ManagementAdvice

    Upper management and head office workers need to be out in the stores. Compensate hard working employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Key-holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Tampa, FL (US)
    Current Employee - Key Holder in Tampa, FL (US)

    I have been working at Talbots full-time (more than an year)

    Pros

    Great work environment, opportunity to move up within the company, and good benefits package. Good work-life balance in the company, they understand you also have a life outside of the job.

    Cons

    Still working on getting up to date with technology advances to make sales and marketing easier on the store level. The company has changed hands a couple time in the past year so the business models have gone through a lot of different changes.

    Advice to ManagementAdvice

    There is good opportunity in the company to move up, but they offer different pay levels to those coming off the street then those working their way through the ranks, it would be nice to have the same opportunity to negotiate pay increases with. Ore reception from upper management

    Recommends
    Approves of CEO
  7.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Valdosta, GA (US)
    Former Employee - Assistant Manager in Valdosta, GA (US)

    I worked at Talbots full-time (more than 3 years)

    Pros

    Growth opportunities, generous salary package and benefits

    Cons

    Company took to many risk with different designers, manufacturers which cause to lose most of their customers

    Advice to ManagementAdvice

    Should have listen to the mangers who are working in the field and stores

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    I've been at Talbots for over 10 years, I love this company and its history.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots

    Pros

    Love my customers, 90% are great. Employee discount is exceptional.
    I have a wonderful team that I built.
    We should be a much better company to work for we were before.

    Cons

    Pay needs to be better or have incentive program that is money in their check not style $'s.
    I have not had a raise in 4 years despite beating comp #'s.
    Expectations for credit card opening way too high. I'm made to feel like if associates don't make these goals for credit cards despite making sales goals I am expected to threaten them or " have a serious talk" with them.
    Talbots needs to understand out customers are 40's to 50's & up and so are our employees.
    Also way too many floor sets, we have limited payroll to spent on non - productive hours.

    Advice to ManagementAdvice

    Give merit raises- this will build morale
    Visual needs to think about payroll constraints and physical demands
    Stop making associates feel threatened. No one wants to work like that
    If you want the best people you have to pay them
    Set goals but be realistic.

    Approves of CEO
  9.  

    You get yelled at everyday by customers on the phone. Awful place to work. Pay is low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots

    Pros

    Most of the managers are very nice

    Cons

    It's so stressful for the pay you are given.

    Advice to ManagementAdvice

    BETTER PAY! Better pay!

  10.  

    The culture is one of indecision and change that is not always effective.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots full-time (more than an year)

    Pros

    Great discount, clothing is high quality.

    Cons

    Continued field leadership changes. New positions in the field put in place that are not productive or effective. The culture can be very "false positive" The culture is one of "go along to get along". Talbots will have a successful year this year do to improved product, very weak business last year due to weather and bottom line controls of payroll & spending, if the culture was positive and stable it could be an even more successful.

    Advice to ManagementAdvice

    Put ego aside and your finger on the pulse of the field and listen objectively.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Minneapolis, MN (US)
    Current Employee - Sales Associate in Minneapolis, MN (US)

    I have been working at Talbots part-time (less than an year)

    Pros

    Discounts and very supportive managers.

    Cons

    When it's quiet, they can call you an hour before you start work to tell you not to bother coming in. They will also send you home early if there are not enough customers in, so the hours given are never guaranteed.

    Recommends
    Neutral Outlook
    Approves of CEO

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