The Children's Place Reviews

Updated 27 August 2014
Updated 27 August 2014
492 Reviews

2.3
492 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
233 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 32 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 46 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete (in 27 reviews)

More Highlights

Employee Reviews

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  1. 5 people found this helpful  

    tcp ptsd.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead  in  Lake George, NY (US)
    Former Employee - Sales Lead in Lake George, NY (US)

    I worked at The Children's Place full-time for less than a year

    Pros

    cute babies smile at you sometimes and its a great environment for people who need to be doing something all the time. some of the clothes are really fashionable.

    Cons

    i literally had ptsd symptoms after working at this brainwashing consumer monster. i worked there for 9 months total.
    being an associate was great, work load was manageable, but i worked very hard to get a promotion and i was offered way less money than i deserved for all the work you really have to do as a sales lead, and no one had time to train me. i couldnt get hours, even as a keyholder. i worked in an outlet and so there were a lot of "vacationers" who were rude and never enough staff to deal w the amount of customers. poorly trained management and everyone bears the pressure from corporate to reach unrealistic sales and conversion goals. the worst part was the emphasis on the rewards program and place credit card, which we are pressured by management to use ruthless methods to obtain. so many girls would come in and work one day, and never show up again. policies are constantly changing and hard to keep up with. i was depended on way too much, even as an associate. and the music will literally make you crazy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Planning & Allocation  in  Secaucus, NJ (US)
    Former Employee - Merchandise Planning & Allocation in Secaucus, NJ (US)

    I worked at The Children's Place full-time for more than 3 years

    Pros

    The people are great and try to make TCP a fun place in order to cope with the huge amounts of stress and high expectations.

    Cons

    Unrealistic expectations. Every man /womanfor themselves culture. No teamwork or assistance from managers. Obscene amounts of work. No training. Extremly stressful environment. 0 appreciation for work done or the amount of work it takes do do all of their ad hoc and side projects. Stay Away!!

    Advice to ManagementAdvice

    Get a clue. It isn't worth pinching every penny when your entire staff is unhappy. Learn to treat your employees with some respect and appreciate them for their contributions instead of constantly pointing out their failures.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Still waiting to here back from the company but so far have had one phone interview. Know excel

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place full-time

    Pros

    interview was very basic (mainly background information)

    Cons

    haven't started working so nothing thus far

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  5.  

    REVOLVING DOOOR!!! . If you are looking for a great company to work for, DO NOT WORK HERE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Atlanta, GA (US)
    Former Employee - General Manager in Atlanta, GA (US)

    I worked at The Children's Place full-time for more than a year

    Pros

    nice children clothing, customers were also pleased with clothing selections.

    Cons

    Upper management rides you so hard and don't care how great you are, you are still treated like garbage!
    There is never enough coverage on the sales floor, so management has to be the cashier, work the stockroom and overtime with no extra pay! You will get burned out within 1 month guaranteed!

    Advice to ManagementAdvice

    Upper management needs more training and a real beating heart! appreciate the great employees you have or you will continue to loose good people! District managers also have a very high turnover! company structure needs to be reorganized in order for this company to succeed!

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Great job if you like working hard with no appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at The Children's Place full-time for more than a year

    Pros

    extreme weight loss due to stress

    Cons

    company values, upper management, store organization, promotional opportunities, EVERYTHING

    Advice to ManagementAdvice

    This is a TERRIBLE company to work for. Stores are given very little payroll...so little that it is just 2 associates all day. Then the store is expected to handle constant floor changes and updates, price changes every other day, all while training new associates and handling rude customers with their unruly children running through the store destroying displays. There is ZERO opportunity for growth in the company. Upper level management hires incompetent store managers and then refuses to handle the situation when the store manager is not performing. Instead of owning up to the poor decision, the blame game comes into play and fingers are pointed at everyone but the cause of the problem. You will work your butt off day in and day out, work ridiculous hours and then get zero appreciation from upper management. During store visits, you will not get any complements, only a huge list of things that are wrong...that's if the visitors even acknowledge your unworthy presence. Corporate sets ridiculous goals for the company credit card and when your team actually does meet the goal, the next month is set even higher. Again, no "thank you for your hard work. you did a great job." Instead, it's just "more, more, more." My advice to management: try living off what you pay your employees and when you can't afford to take care of your families, then re-evaluate how you do business. Or better yet, just close up shop and jump off a cliff. Then again....corporate hasn't listened thus far, so this was actually just a waste of my time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    The Children's Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place part-time for more than a year

    Pros

    employee discount, fun atmosphere quality products

    Cons

    lousy pay and very little hours

    No opinion of CEO
  8.  

    Fun career, never a dull moment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  New York, NY (US)
    Current Employee - Store Manager in New York, NY (US)

    I have been working at The Children's Place full-time for more than 5 years

    Pros

    Management is open and honest

    Cons

    so little time to complete all tasks needed

    Advice to ManagementAdvice

    more hours needed to train the right people for their jobs, we stress the right person for the right place at the right time but if they don't walk into the store as that person....we can't invest in them right away without sacrificing time away from our customers

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Store Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Richmond, VA (US)
    Current Employee - Store Manager in Richmond, VA (US)

    I have been working at The Children's Place full-time for more than 3 years

    Pros

    Excellent benefits and employee discount program. Flexible schedule and great team. Wonderful product with very little quality issues.

    Cons

    Very little room for advancement once you are a Store Manager. Being a salaried employee leads to working many long hours.

    Advice to ManagementAdvice

    Improve communication and project timelines.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    The worst company to ever work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at The Children's Place part-time for more than a year

    Pros

    -Deep discounts on merchandise
    -Actual job is easy

    Cons

    -Poor upper management
    -Lack of recognition
    -No opportunity for personal growth

    Advice to ManagementAdvice

    The quality of the work enviornment depends directly upon the management, which goes constantly unchecked. They hire store managers from outside of the company, who are untrained and ill-equipped to do their job, and then rely on assistant managers to fill in the gap. Meanwhile, assistant managers who have been with the company for years, and virtually run their stores, get constantly passed over for promotions and recieve no recognition. District managers are increasingly self-serving, withholding information from associates, and offering false information and hope on future promotions. They hire friends in important positions, that don't do their job, and usually don't last more than six months. In one year, my store went through over FOUR store managers. Their is no work-life balance with store managers demanding coverage for on-calls with less than ten minute notice, unbalanced scheduling, and setting unrealistic demands for the team. The management is EXTREMELY unproffessional, with the constant gossip of other associates and managers. Assistant managers do more than Store managers, for a fraction of the pay and recognition. Associates recieve no recognition for their hard work and are forced to sacrifice more than upper management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Clueless upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Manager
    Former Employee - Store Sales Manager

    I worked at The Children's Place full-time for more than 3 years

    Pros

    Employee discount is good especially since it can be used on all sale and clearance.

    Cons

    Senior mgt (DM, RM, and up) does not have a clue as to what it really takes to run a store. Between floor sets, price changes, shipment, and training employees there will never be enough time given to any area of need. They took away all training hours but expect you to fully train all new associates, leads, ect. Any down time available is usually spent on shipment or trying to complete the visual updates that they give every week. You aren't able to keep good associates around because of lack of hours. The competition is there with more hours and better pay. During peak times associates are too busy with pos transactions at the service desk helping other customers check out while the merchandise is walking out the door. They always give the hope of extra hours for back to school or holiday times but never follow through. Therefore customers are not given the attention they are truly needed on the sales floor. They expect you to push too much on the customer at the time of check out. It looses the personal side of the interaction of the sale with the customer when you have 8 or more things you have to upsell to the customer before they leave.

    Advice to ManagementAdvice

    Listen to your team and trust their decisions. Give back the training budget and hours for holiday. You'll gain it back with the merchandise that sells instead of it walking out the door unpaid.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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