Thomas Cook

  www.thomascookgroup.com
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Thomas Cook Reviews

Updated Jul 17, 2014

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All Employees Current Employees Only

3.1 38 reviews

75% Approve of the CEO

Thomas Cook Group CEO Harriet Green

Harriet Green

(12 ratings)

42% of employees recommend this company to a friend
38 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Exciting, Fast Paced and innovative

    Senior Manager (Former Employee) London, England (UK)

    Pros-Brand that needs no introduction at all
    -opportunity to influence the commerce platform upgrade and e-business strategy

    Cons-I worked at the headoffice in London and the lack of communication between departments was frustrating.
    -A lot of investment into IT, eCommerce and Marketing could be saved if there was more unity and team work

    Advice to Senior Management-Open your eyes and review your IT team and its infrastructure you could save on your bills by hiring professionals and not outsourcing to someone who knows nothing.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Sears Travel Service operated by Thomas Cook Canada

    Anonymous Employee (Former Employee)

    ProsGreat co-workers,
    Great Customers
    Good suppliers

    ConsToo numbers focused
    Not enough marketing support
    No support from Senior Management
    Threats if performance is not at their perceived level. $50.00 revenue per hour is not a realistic goal in this economy or marketing place.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very good company

    Market Director (Former Employee) Miami, FL (US)

    ProsWonderful people who show a passion. Dynamic organization that promotes from within where it makes sense. Great external development plan.

    ConsChecks and balances were weak. Subsidiaries not aligned to parent strategy. Salaries were below market averages.

    Advice to Senior ManagementLeverage your core assets and look for partnerships to get you to the next level.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    Great people, unorganized management and systems.

    Litigation Support Executive (Former Employee) Bradford, Yorkshire and the Humber, England (UK)

    ProsThe people that work there are amazing! Everyone works as a team and tries to make it work.

    ConsThe business does not always make the best decisions. The programs they use are horrible. Business structure is a bit odd.

    Advice to Senior ManagementStreamline programs and work structure.

    No, I would not recommend this company to a friend

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    Mediocre at best

    Marketing Manager (Former Employee) Peterborough, England (UK)

    ProsFun people, decent travel perks, AGMs

    ConsIt's in Peterborough which is a bit of a hole

    Advice to Senior ManagementSetup an ecommerce office in London.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very positive

    Interim (Current Employee) Peterborough, England (UK)

    ProsJoined at a time when the company is going through a major transformation. I am helping them to undergo and come to terms with that change.

    ConsThe office envirionment in Peterborough is a series of old warehouses. Fine inside but they don't look good from the outside

    Advice to Senior ManagementEncourage all to embrace the change

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Still in the 70's

    Analyst (Former Employee) London, England (UK)

    Pros- No pressure, stress-free environment
    - Location (Covent Garden)
    - Work life balance - 9am to 17.30 pm, most people do not work any extra hours
    - Very achievable personal targets

    Cons- Little understanding of the industry, especially of the online
    - Top down decision making only
    - Slow, process driven, too many layers
    - Politics and speed (lack of it), tends to be really impacting all part of the business

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    A nice working experience, if you're under 30

    Customer Service Manager (Former Employee) Glasgow, Scotland (UK)

    ProsGreat initial training, both for sales as well as for destinations. Pleasant working environment, average salaries, not based on experience

    ConsIdeal for people coming out of school, or with an HND. Unsuitable for people over 30.

    Yes, I would recommend this company to a friend

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    Good work culture, enjoy working here

    Branch In Charge (Current Employee) Bangalore (India)

    Prosenjoying my work,one of the best place to work.

    Consi dont have to say any thing as i enjoted working

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Very Good

    IT Manager (Current Employee) Mumbai (India)

    ProsNew things are getting to learn

    ConsNeed to wait long for good things to come on your way

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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