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Thomas Cook
3.2 of 5 21 reviews
www.thomascookgroup.com Peterborough, United Kingdom 5000+ Employees
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Thomas Cook Reviews

Updated May 17, 2013

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3.2 21 reviews

                             

100% Approve of the CEO

Thomas Cook Group CEO Harriet Green

Harriet Green

(4 ratings)

53% of employees recommend this company to a friend
21 employee reviews
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Pune (India)

Current Employee – been working at Thomas Cook

ProsOpportunity to work on exciting, high impact projects with teams of intelligent and interesting people.You are constantly being pushed to improve and expand your skills and somehow finding room for a lot of fun of your co-workers. Working with phenomenal people on some of the toughest and most interesting business problems in the world. Attractive salary, friendly employees and perfect working conditions!!! has a great work/life balance with respectable co-workers, high standard of education and great pay...

ConsHours are very crazy... sometimes!

Advice to Senior ManagementNeed to create assessment criteria for values during hiring and evaluation of current employees

Yes, I would recommend this company to a friend

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Peterborough, England (UK)

Current Employee – been working at Thomas Cook

ProsThe People & The Product

ConsDisorganised, do not complete projects, tend to move on to new iniatievs quickly, low turnover - no new blood and if new people come in they need to adopt TC way of working any new ideas are dismissed

Advice to Senior ManagementRestructure Management Team - Bring in people from outside the travel industry

No, I would not recommend this company to a friend

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Former Employee – worked at Thomas Cook

Pros- welcome new ideas
-good performers are given recognition
-growth and career plans are great

Cons-inflated CTC and what you get in hand is nothing compared to whats on paper
-unfair appraisal system where everything depends on the "bell curve" and normalization happens after your round of appraisal and it is changed without your consent
-they keep crying about rationalizing costs but senior management seem to be splurging like its the end of the world

Advice to Senior Managementbe transparent and stop making false promises

No, I would not recommend this company to a friend

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Current Employee – been working at Thomas Cook

ProsGreat people, great staf discounts

ConsLong hours, lack of recognition, jobs for boys

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Former Employee – worked at Thomas Cook

ProsIf you are working as a contractor, you can make good money. The office ambiance and location are great.

ConsThe place is totally unstructured with no process in place. Some people have been made managers, leaders without them having people management skills. If you are in IT, it's a big step going backwards as they don't keep up with technology (what else you can expect from a travel company)

Advice to Senior ManagementPut some process, guidelines in place.

No, I would not recommend this company to a friend

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Current Employee – been working at Thomas Cook

Prosflexibility, good environment, good culture. good location. good office experience. good place for people who doesn't have job experience. ok overall.

Conssalary is not good, benefit is good. travel benefit is not good. no room for growth, Place needs more professionalism

Advice to Senior Managementneed to be more professional. Need to remove partiality. need to appreciate employee. need to be proactive when issue comes up

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Current Employee – been working at Thomas Cook

ProsGood way to see parts of the world, however a very inflexible company when attempting to organise a sideways move.

ConsThe resort management can be very settled in their way, and reluctant to adapt to new ideas, or even to change their location possibly due to their recieving little sweetners from suppliers

Advice to Senior ManagementEmploy your staff at a junior level on full time year round contracts, after their first or second contract to ensure retention of good staff

No, I would not recommend this company to a friend

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Former Employee – worked at Thomas Cook

Pros- great pay compared to compeitiors
- great perks
- great team
- great promotion opportunities

Cons- very long hours
- little personal time
-

Advice to Senior Managementkeep up the good work. i loved working for you guys!

Yes, I would recommend this company to a friend

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Bradford, Yorkshire and the Humber, England (UK)

Current Employee – been working at Thomas Cook

ProsConcessions on holidays, company events such as celebrations, steady amount of work, fantastic team of people, dependable staff in times of need,

ConsManagement not quite sure what to do with team leaders, Some team leaders have had more development than others (such as myself) and are earning more because of it.

Advice to Senior ManagementGive all staff a fair crack of the whip and don't look down on those at the entry level jobs as beneath you. If it wasn't for them, you wouldn't look good to your boss!

No, I would not recommend this company to a friend

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Former Employee – worked at Thomas Cook

ProsFun, hard working environment. Professional approach to everything and works very hard at employee engagement. lots of career progression opportunities.

ConsThere aren't really many downsides other than the fact that the industry itself is very unstable, which leads to lots of restructuring and direction changing. It wouldn't be a place for steady eddies.

Advice to Senior ManagementCarry on working as hard as they do to engage employees and improve communication. The leadership team are very visible and approachable and do a good job at inspiring their employees.

Yes, I would recommend this company to a friend

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