Thomas Cook

  www.thomascookgroup.com
  www.thomascookgroup.com

Thomas Cook Reviews

Updated 12 October 2014
Updated 12 October 2014
43 Reviews
2.9
43 Reviews
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Thomas Cook Group CEO Harriet Green
Harriet Green
16 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Never join !!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in London, England (UK)
    Former Employee - Team Leader in London, England (UK)

    I worked at Thomas Cook full-time (more than an year)

    Pros

    - It used to be Harmony 3 years back , now NOTHING

    Cons

    - FULL of politics
    - Mid and Senior Management is Disaster
    - No career,Below Marker Standards on Salary
    -

    Advice to ManagementAdvice

    - Please look at the Software Department, No Strategy or IT vision.
    - There are lot of people who come to office and go daily, just sittting in meeting.
    - QA and PM Depaerment Sucks.
    - i wish i could take name, But no name no shame

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Very Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomas Cook full-time (more than 10 years)

    Pros

    maybe the CEO and some of the new strategy

    Cons

    Very low level management. You can unzerstand a bit because of transformation, but this level of confusion, no leadership, no information given, and very very silo mentality. Finance keep losing managers, IT transformation is disaster with all confused, HR do not help. Bad.

    Advice to ManagementAdvice

    should share vision (if they have one) and communicate. remember leadership as example not saying one thing in public meetings and then do the contrary

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Very good colleagues. Good pay, really good lay overs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thomas Cook

    Pros

    Experiencing places I might never been able to go to. Travelling the world.

    Cons

    No full te employment. Contracts only.

    Advice to ManagementAdvice

    Start giving younger people full time employment.

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  5.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispatch Clerk in Bradford, Yorkshire and the Humber, England (UK)
    Former Employee - Dispatch Clerk in Bradford, Yorkshire and the Humber, England (UK)

    I worked at Thomas Cook full-time (more than 3 years)

    Pros

    The nicest people working there
    Good Managers

    Cons

    Not much opportunity to progress,
    Not a wide variety of work so after a few years you get bored
    Huge chance of being made redundant as moving departments to Bangalore to save money

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Fun and diverse opportunities in different countries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chief of Entertainment in Palma de Mallorca (Spain)
    Former Employee - Chief of Entertainment in Palma de Mallorca (Spain)

    I worked at Thomas Cook full-time (more than an year)

    Pros

    Meeting interesting people from around the world
    Every day is a new experience and never the same
    work in different countries, get introduced to different cultures
    chance to quickly rise up
    good oportunity to save money
    travel
    Young and dynamic environment
    good training
    diversity

    Cons

    Long work hours and therfore no time for family

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Exciting, Fast Paced and innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)

    I worked at Thomas Cook full-time (less than an year)

    Pros

    -Brand that needs no introduction at all
    -opportunity to influence the commerce platform upgrade and e-business strategy

    Cons

    -I worked at the headoffice in London and the lack of communication between departments was frustrating.
    -A lot of investment into IT, eCommerce and Marketing could be saved if there was more unity and team work

    Advice to ManagementAdvice

    -Open your eyes and review your IT team and its infrastructure you could save on your bills by hiring professionals and not outsourcing to someone who knows nothing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Sears Travel Service operated by Thomas Cook Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thomas Cook (more than 10 years)

    Pros

    Great co-workers,
    Great Customers
    Good suppliers

    Cons

    Too numbers focused
    Not enough marketing support
    No support from Senior Management
    Threats if performance is not at their perceived level. $50.00 revenue per hour is not a realistic goal in this economy or marketing place.

    Doesn't Recommend
    Negative Outlook
  9.  

    Very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Director in Miami, FL (US)
    Former Employee - Market Director in Miami, FL (US)

    I worked at Thomas Cook full-time (more than 10 years)

    Pros

    Wonderful people who show a passion. Dynamic organization that promotes from within where it makes sense. Great external development plan.

    Cons

    Checks and balances were weak. Subsidiaries not aligned to parent strategy. Salaries were below market averages.

    Advice to ManagementAdvice

    Leverage your core assets and look for partnerships to get you to the next level.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great people, unorganized management and systems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Litigation Support Executive in Bradford, Yorkshire and the Humber, England (UK)
    Former Employee - Litigation Support Executive in Bradford, Yorkshire and the Humber, England (UK)

    I worked at Thomas Cook full-time (less than an year)

    Pros

    The people that work there are amazing! Everyone works as a team and tries to make it work.

    Cons

    The business does not always make the best decisions. The programs they use are horrible. Business structure is a bit odd.

    Advice to ManagementAdvice

    Streamline programs and work structure.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Mediocre at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Peterborough, England (UK)
    Former Employee - Marketing Manager in Peterborough, England (UK)

    I worked at Thomas Cook full-time (more than an year)

    Pros

    Fun people, decent travel perks, AGMs

    Cons

    It's in Peterborough which is a bit of a hole

    Advice to ManagementAdvice

    Setup an ecommerce office in London.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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