Toni & Guy

www.toniguy.com
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Toni & Guy Reviews

Updated 22 February 2015
Updated 22 February 2015
38 Reviews
3.2
38 Reviews
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Employee Reviews

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  1.  

    Bad experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toni & Guy

    Pros

    Working with Wella products and getting training with wella
    Label m product training at tafe
    Training at toni & Guy academy
    Getting the opportunity to work back stage at fashion events

    Cons

    Very low wages
    Long work hours - no life outside of work
    Treated poorly by management, they are too money hungry
    Don't get paid overtime
    Always get negative feedback from our boss every Saturday meeting
    Toni & Guy adademy is very strict and slow pace, students get frustrated
    Hard to hit our targets, always feeling stressed
    Assistants are treated like slaves
    Prices are very expensive
    Customers are often forced to buy products by our boss, it looks unprofessional.

    Advice to ManagementAdvice

    Try to treat collegues fairly and lift your game. Staff need to be treated better, you need to think more about your employees than just how much money you're making. We're human and we do have a life outside of work, family also. We need to be able to provide for our family, it's very hard on the terrible wage you give us. Why charge double the average salon yet pay so little? You could at least pay overtime. I've worked 4 hours overtime this week and not a single cent was given.. This isn't good enough Toni & Guy.

  2.  

    Great team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist in London, England (UK)
    Former Employee - Receptionist in London, England (UK)

    I worked at Toni & Guy full-time (more than 3 years)

    Pros

    I worked for almost 3 years at one of the Central London salons as a Receptionist. I loved my team, and the free haircuts and modelling for senior staff members. I was lucky to work with our area manager and regional manager and also the CEO, which was an honour. The people I met at Toni and Guy are all amazing, including customers.

    Cons

    Little or no promotion opportunity as a receptionist

    Recommends
  3.  

    Working at tony & guy offers a fun work environment and great staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salon Coordinator in Mission Viejo, CA (US)
    Former Employee - Salon Coordinator in Mission Viejo, CA (US)

    I worked at Toni & Guy full-time (more than a year)

    Pros

    They were always flexible with my schedule as I was a student at the time and the environment was always positive.

    Cons

    I had to quite after they asked me to relocate to a location that was not worth the commute for the pay.

    Recommends
    Positive Outlook
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  5.  

    Great people to work with, education

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toni & Guy

    Pros

    Love meeting new people and education is awesome.

    Cons

    I really have no cons besides better payscale.

  6.  

    Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at Toni & Guy full-time

    Pros

    If you'd like unparalleled access to top management TONI&GUY is the place for you. Leadership is extremely active and hardworking. There is a great work life balance, which is uncommon in an age where you're typically required to be on call 24/7.
    Bonus Perks:
    TONI&GUY offers stunning workspaces which has actually helped relive stress.
    Female Leadership

    Cons

    it is extremely important to have a solid foundation in your field before beginning a career at TONI&GUY. Guidance and training is readily available, but you should be ready to contribute to the team from day one. If you are a recent college graduate, consider interning with this company before you apply for a position.

    Recommends
  7.  

    Meet some amazing people, and some not-so amazing people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA (US)
    Current Employee - Anonymous Employee in Santa Monica, CA (US)

    I have been working at Toni & Guy part-time (more than a year)

    Pros

    -Free hair services for self, family, and friends.
    -40% off most products.
    -Meet amazing, promising artists. Some clients are super sweet, and many lovely co-workers.

    Cons

    -Overworked, underpaid. Wages based on TX wages which is barely enough for sharing a Los Angeles-based lifestyle with several others.
    -Favoritism and lack of consistency with rules.
    -Constantly making new and silly rules:
    ---front desk not allowed to have a garbage can. (Really?)
    ---front desk is supposed to wear horribly ill-fitting cheap vests, implemented rule AFTER hiring (Really)
    ---front desk not allowed to sit (8 hour days of standing in place). (REALLY?)
    -Director doesn't do a great job with proper communication; reclusive and bullies.
    -When hired, was told I would make easy commission. Once hired, I was told it was next to impossible to make that commission.

    Advice to ManagementAdvice

    Look at my cons and find room for improvement.

    Before joining Toni&Guy as an employee, I regarded the company as a place I'd love to work. Over 5 years before getting hired, I was a client. I loved the people, and they loved me. Once inside, I've found it's not so glamorous.

    Treat your employees like people- not like slaves.

    Doesn't Recommend
  8.  

    Love my job as a Chem tech

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toni & Guy

    Pros

    Easy going, laid back work environment. Clients are easy to work with and you are constantly getting more education. Also the ability to move up in tGe company

    Cons

    Working in a mall has its pros and cons. I'd rather the salon not be at the mall..

    Advice to ManagementAdvice

    Always be on your teams side.

  9. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hairdresser in Santa Monica, CA (US)
    Current Employee - Hairdresser in Santa Monica, CA (US)

    I have been working at Toni & Guy full-time (more than 5 years)

    Pros

    The company felt family owned and operated

    Cons

    The company felt family owned and operated

    Advice to ManagementAdvice

    more follow through

    Neutral Outlook
  10.  

    Great Education , Amazing Corporate Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Dallas, TX (US)
    Current Employee - Customer Service Specialist in Dallas, TX (US)

    I have been working at Toni & Guy full-time (more than 3 years)

    Pros

    Education
    Retail Knowlage
    Marketing
    Business Skills
    Customer Service training

    Cons

    Leadership not getting a good example for younger staff

    Advice to ManagementAdvice

    Lead by example

    Recommends

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