Towers Watson

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Towers Watson Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.3 326 reviews

83% Approve of the CEO

Towers Watson CEO John Haley

John Haley

(162 ratings)

67% of employees recommend this company to a friend

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance(in 22 reviews)

  • Smart professionals, great working environment and work/life balance(in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work(in 40 reviews)

  • No work life balance during peak seasons(in 8 reviews)

326 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Not great for growth opportunities

    Consultant (Current Employee) New York, NY (US)

    ProsGood Benefits and work life balance

    ConsNot a lot of growth opportunities

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Make sure you have a people manager who takes development seriously.

    Analyst (Former Employee)

    ProsExposure to various clients and industries.

    Flexible work environment depending upon the office and the manager.

    ConsYou'll do the same work over and over again. If you get stuck with a people manager who doesn't care about development you can get dead ended. Some offices afford you more flexibility than others. Average benefits. I highly recommend not starting your career at Towers. Other firms do a much better job of developing their people. Go to Hay, Pay Governance or Pear Meyer if you are starting your career in this field. You'll be treated much better as an analyst or project manager.

    Advice to Senior ManagementDo a better job of picking people managers. Look at what offices have high turnover/haven't promoted people and ask yourself what has been the constant.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    If you enjoy 60 hour work weeks - this is the place for you!

    Anonymous Employee (Current Employee)

    ProsDecent Pay
    Telecommute/office location
    Intelligent & nice People

    ConsWork life balance (there is none) - Long hours/weekend work. This results from encouraging extra work for additional client billable hours.
    Entering in your time
    Staffing is not adequate
    Minimal number of paid days off
    Medical benefits are sub par compared to other employers
    Some team managers and project managers are disrespectful to staff
    Morale of many many workers can be dismal.

    Advice to Senior ManagementLet people have a life outside of work. Hire more people. Create a positive morale work environment and stop being critical. Don't let a 60 hour work week be the norm!

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    Poor Division Leadership, stifled internal issues & no incentive to perform well.

    Analyst (Former Employee) New York, NY (US)

    Pros-Some great colleagues who are all very intelligent.
    -Somewhat flexible working schedule (remote, etc).
    -Exposure to varied clients

    Cons-Well below market compensation and pitiful bonuses.
    -WAY too much emphasis on billable hours. The hours target is unrealistic unless you work like a horse.
    -ZERO incentive to perform well - bonuses are severely lacking.
    -No clear Performance Review process: Mid-Year was often skipped with no explanation. Process was disjointed and inefficient (e.g., Employees who had limited exposure to you will be asked to review you - nothing done about achieving your objectives).
    -No recognition - "It's your job, why should we let reward you?"
    -VERY poor Division Management (specifically in the OSI division in the East). Leaders are "fake" and absent in helping you build your career.
    -No advancement opportunities - if you're an Analyst, plan to stay in that role. They only hire consultants externally. Even then, the salaries are a joke (6+ year consultant was at $68k in NYC).
    -No adjustment for Cost-of-Living: Example, those working in NYC are compensated the same as those in Atlanta.
    -"Back-stabbing" and pointing fingers is the norm.

    Advice to Senior Management-Focus on the employee, not their billable hours
    -Create incentive to actually perform above expectation
    -Meet market pay
    -Replace division leaders in OSI (esp. the East) with those who are both astute in the business world AS WELL as possessing some semblance of EQ.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great for those who are starting out

    Senior Analyst (Current Employee) Reigate, England (UK)

    ProsWorking with people who have a wealth of experience in the field
    Everyone is very helpful
    Most people are easy to work with

    ConsPeople complain about salaries
    People move to other firms as they provide better salaries
    Management does not seem to do anything about attrition

    Advice to Senior ManagementReview salaries and make adjustments to address the attrition rate

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Great stepping stone into a consulting career but LOTS of internal issues

    Analyst (Former Employee)

    ProsReally smart people, very 'client first', brand name looks good on a resume, lots of client exposure

    ConsPay is not competitive with other firms, senior leadership is completely out of touch with lower level employees, hyper-competitive "blame" environment, lack of recognition, culture of favoritism, lack of top-down communication, lack of career development and growth opportunities, lack of incentives to stay, impossible billable goals, lower level employees are systemically unhappy, no work-life balance, no on-boarding process

    Advice to Senior ManagementListen to what your lower level employees say and make tangible changes, the fact that there is zero communication top-down or acknowledgement of external challenges/issues make the work environment toxic. You know what employees are saying (org surveys etc) take the time to actually do something about it or expect to lose more people. You can't pay people next to nothing, treat them poorly, and expect them to stick around for very long. This is a company (or at least LOB) wide issue.

    No, I would not recommend this company to a friend

     

    Reseracher

    Anonymous Employee (Current Employee)

    ProsYou can learn a lot from knowledgeable industry experts.

    ConsPay is below comparable opportunities.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good but not great

    Consulting Actuary (Current Employee) Dallas, TX (US)

    ProsSmartest people in the industry
    Best resources
    Good benefits

    ConsMerger is still evident 3+ years later
    Middle management struggling to get upper managements ideas into motion
    Constantly moving target when it comes to year end measurement

    Advice to Senior ManagementKeep pushing the envelope with new ideas and help roll those ideas out to the individuals more effectively.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    A great work environment with excellent people and challenging tasks.

    Actuarial Analyst (Current Employee) Phoenix, AZ (US)

    Pros- Quick promotion and raises for actuarial track employees
    - Experience of working with experts in the healthcare and actuarial fields
    - Very dedicated teams with a strong client-focus

    Cons- Can be difficult to maintain work/life balance
    - Sometimes seems there is low investment in systems and resources, though this appears to be changing

    Advice to Senior ManagementYou're doing a great job, make sure to continue to reinvest in the company and hire sufficient associates to meet staffing needs.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good company

    Director (Current Employee) New York, NY (US)

    ProsFreedom, Flexibility, Opportunities, Culture, Colleagues

    ConsComplicated org structure makes navigation a challenge

    Advice to Senior ManagementNone - seem to be on track

    Yes, I would recommend this company to a friend

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