Towers Watson Reviews

Updated 21 October 2014
Updated 21 October 2014
375 Reviews
3.4
375 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
183 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 28 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 47 reviews)

  • No work life balance during peak seasons (in 10 reviews)

More Highlights

Employee Reviews

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  1.  

    A good couple of years in the A/Pac investment team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Analyst
    Former Employee - Investment Analyst

    I worked at Towers Watson full-time (more than 3 years)

    Pros

    Good group of people, innovative, strong team culture, team off-sites with rest of the A/Pac Investments team, contact with a lot of asset managers and the investment styles. some mobility within the global team.

    Cons

    Career progression is not always clear, pay determinations are always fuzzy, limited ability to progress past a certain point.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Makes it a focus on employee health and wellbeing but not as well on development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson as a contractor

    Pros

    Collaborative culture is present
    Focus on introducing programs for employee wellbeing but if in consulting role can be hard at times to take full advantage of programs

    Cons

    Most times company money/budget can prevent spending on employee development i.e formal training
    Not much opportunity on exciting projects but this can come down to relationship with direct manager unless you speak up, consistently

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    good company culture, knowledge sharing

    Cons

    have to find own way to work/life balance

    Recommends
    Approves of CEO
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  5. 3 people found this helpful  

    Poor career development opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Consultant in Melbourne
    Current Employee - Consultant in Melbourne

    I have been working at Towers Watson

    Pros

    Quality of work is excellent, very research driven. Colleagues are a great asset and knowledge sharing among them is definitely a plus. Client base provides a good exposure.

    Cons

    Low staff engagement due to poor career and development opportunities. Dissatisfied with training/hardly any, poor compensation and rewards. Tools, such as laptops, phones and also travel allowance do not meet the standard of a top professional service firm. There is a large discrepancy between office globally. So my impression might not be representative of other offices. In a few cases communication about important regional issues is poor.

    Advice to ManagementAdvice

    Focus first on employees, client focus will follow automatically

    Approves of CEO
  6.  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Benefits, Promotions, Work-life balance, Atmosphere

    Cons

    Personal growth, company values, training

    Recommends
    Neutral Outlook
  7. 2 people found this helpful  

    Great clients, Great Resources, Poor Career Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    - Client Base is class leading for Benefits
    - Strong resources due to national depth
    - Reasonably flexible atmosphere (no one watching to see if I was at my desk from 8-5)
    - Pay and benefits were reasonable for my role and skill set
    - Variety of work is engaging
    - Worked with very talented people

    Cons

    - Work-life balance is an issue for many (trade-off for flexibility)
    - You're "in" or "out" here in terms of pay and promotions. I was generally in but I saw the disparity
    - Bureaucracy is too powerful
    - Career development is a joke in terms of going from mid level to senior level in Retirement. The decline of DB plans is killing their ability to move people to senior consultant and is driving away younger talent who would have found a way to partner roles in the past in retirement

    Advice to ManagementAdvice

    Invest in your 31-40s who are good in Retirement. Don't let dinosaur 50s and 60s weight the firm down. Figure out your best 1-3 people at this level in every office. Sit down and discuss what opportunities are available to them for the next 12-24 months and how those help them grow to level 50.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent customer service and benefit advisory for Medicare eligible retirees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in South Jordan, UT (US)
    Current Employee - Customer Service Representative in South Jordan, UT (US)

    I have been working at Towers Watson full-time (less than an year)

    Pros

    Quality values expressed and encouraged, through OneExchange from Towers Watson, towards the medicare eligible customers is at the pinnacle of customer service and support. At first, aimed towards client relief and customer satisfaction, this organization began achieving much more than originally expected. Educating customers, clients, and even employees with interpersonal sensitivity, business management, and Insurance skills that is much needed in todays society.

    Cons

    Employee acquisition through seasonal "trial period."

    Advice to ManagementAdvice

    Employee quality/quantity needs projection measuring.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A good place to work as an actuary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Associate in Dallas, TX (US)
    Former Employee - Actuarial Associate in Dallas, TX (US)

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    Excellent actuarial student program, generous exam support and bonuses, smart people to work with and learn from; many training opportunities for new hires; lots of Fortune 500 clients, interesting projects.

    Cons

    Depending on projects, sometimes may need to work long hours to meet project deadlines. But it's the nature of consulting.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Drive your own career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Reigate, England (UK)
    Current Employee - Human Resources in Reigate, England (UK)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Great people. My team are brilliant to work with and there are some very inspiring associates throughout all regions and areas of the business. As part of HR you get to participate in initiatives such as the 'connectivity committee' which is an associate listening programme where you get to input ideas and give feedback.

    Cons

    It is a big company so you have to find your niche I suppose.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    No work life balance but great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Towers Watson

    Pros

    Great quality of work, good team, pay as per industry standards

    Cons

    Project dependent work, late working hours

    Advice to ManagementAdvice

    Offer Better remuneration

    Recommends
    Positive Outlook
    Approves of CEO

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