Towers Watson Reviews

Updated 29 September 2014
Updated 29 September 2014
364 Reviews
3.4
364 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
178 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 27 reviews)

  • Flexible work environment depending upon the office and the manager (in 27 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 45 reviews)

  • No work life balance during peak seasons (in 10 reviews)

More Highlights

Employee Reviews

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  1.  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Design  in  Seattle, WA (US)
    Former Employee - Graphic Design in Seattle, WA (US)

    I worked at Towers Watson full-time for more than 10 years

    Pros

    Smart and driven people that work there.

    Cons

    I never was given an opportunity to pursue growth in my position which required to keep up with technology and education/training. Lack of software training/education is causing poor performance and low quality in their deliverables. Company value and morale started to deteriorate after the company merger.

    Advice to ManagementAdvice

    Look ahead and anticipate the talent of potential employees and spur growth in their field to keep up with technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Decent people and culture; Notoriously weak pay and heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst  in  San Francisco, CA (US)
    Former Employee - Actuarial Analyst in San Francisco, CA (US)

    I worked at Towers Watson full-time

    Pros

    - Most people are competent, knowledgeable, friendly and willing to help junior analysts succeed in the long run
    - Free sports drinks in the vending machine
    - Health and Group Benefits promotes a very collegiate environment and there is substantial amount of unity among junior analysts
    - Work can be stimulating depends on the certain client team
    - The company does focus on professional excellence, with an extensive quality assurance process. The firm also fosters internal knowledge sharing and intellectual capital development to help streamlining service delivery and thus optimizing efficiency

    Cons

    - Competence and work ethics of employees can vary on two extremes
    - Certain senior consultants are incapable of controlling their emotions and terrorize everyone that works on their team. They make absolutely no effort to change their behavior, historically drove away few high competent associates due to deteriorating work relationships
    - Work-life balance is a big problem and there seems to be no fix
    - Compensation and benefits are lackluster, very ironic given the firm specializes in benefits consulting. The company has no revenue generation issues, so it's safe to conclude that the firm focuses on compensating individuals who are generating revenue (aka the senior consultants and above, whom are selling projects). However, leadership does need to realize junior analysts are executing the projects and churning out slides and spreadsheets at last nights.

    Advice to ManagementAdvice

    - Pay junior analyst better so that they don't move to competitors, so difficult to replace people with significant experience in this niche industry, especially in the mid-career consultant level
    - Make an effort to understand why work-life balance is a challenge and reward offices with most amount of revenue generated while putting in relatively least amount of hours to promote a competition of managing workload effectively
    - Do not allow incompetent senior people to be people managers. A prerequisite for being a people manager needs to someone who is a "people person" and truly cares about helping junior analysts succeed and be a contributor.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Arlington, VA (US)
    Current Employee - Administrative Assistant in Arlington, VA (US)

    I have been working at Towers Watson full-time for more than 5 years

    Pros

    Great inter-office camaraderie, typically nice people.

    Cons

    Not alot of room for growth, administrative assistants do not get same flexible schedule as others. Not eligible for yearly bonuses. Actual job description is very vague, responsible for much more than typical administrative assistants. Work Life balance is promoted but not actually an option. Health insurance is awful and expensive especially for a single parent.

    Advice to ManagementAdvice

    Stop over working your employees, offer better and affordable health insurance. Also realize that most of the deliverables you send to your clients would not be able as put together and organized if not for your Administrative Assistant. Not to mention if not for your admin the invoicing and billing process would totally screwed up if not for your AA's! They deserve to get yearly bonuses and not just spot bonuses. They also deserve to have more flexible hours just like consultants and analysts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    The compensation and bonus was good.

    Cons

    Stressful environment and they over work you. Hard to meet billable hours for bonus.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Atlanta, GA (US)
    Former Employee - Senior Analyst in Atlanta, GA (US)

    I worked at Towers Watson full-time for more than a year

    Pros

    1. Nice work environment with free fruits once a week.
    2. Some company organized events such as 5K run;
    3. Professional trade shows and educational opportunities.
    4. Nice packages when they layoff a department.

    Cons

    It all depends on the people you work with. Some managers needs to get more training to be better managers. Overall I do not have anything very bad to say.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good people to work with & long hours

    Current Employee - Senior Analyst  in  Stamford, CT (US)
    Current Employee - Senior Analyst in Stamford, CT (US)

    I have been working at Towers Watson full-time for more than 3 years

    Pros

    Very good learning experience. Great leaders & knowledge to learn & grow

    Cons

    Promotions are entirely based on "Perceptions" - doesn't matter how good of a reviews you get. Your boss needs to be somehow impressed. A little partiality also exists in the system that is often not addressed by senior management due to lack of time/interest.

    Advice to ManagementAdvice

    Please question why some people are promoted without meeting goals & others not promoted even after meeting goals. The idea of getting reviews is to remove "Bias" & be fair to all employees. Don't go by one mans assessment of all associates - question & probe.

  8.  

    Good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    lots of intelligent people working with you

    Cons

    time can be difficult to manage at times

  9.  

    Senior actuarial analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Actuarial Analyst  in  Atlanta, GA (US)
    Current Employee - Senior Actuarial Analyst in Atlanta, GA (US)

    I have been working at Towers Watson full-time for more than 8 years

    Pros

    Smartest people in the industry.

    Cons

    Company is to top heavy and does not take care of the little people. Salaries are lower and hours are longer then other places.

    Advice to ManagementAdvice

    Everyone is not easily replaceable. Even the little people. Take care of the people or the reputation of a low paying sweat shop will deter good people from thinking of working there.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Consulting Company to be With Now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Constulant  in  Washington, DC (US)
    Current Employee - Constulant in Washington, DC (US)

    I have been working at Towers Watson full-time for more than 10 years

    Pros

    Good support and exceptional business model. Winning new clients in the marketplace and providing good service and true value to clients. Great flexible work environment, good offices, strong benefits and good pay.

    Cons

    Political infighting between lines of business and account directors. Good consultants are loaded up quickly and hiring occurs after new work is won, which means someone has to do more work than intended until hiring catches up.

    Advice to ManagementAdvice

    Hire in anticipation of growth despite the short term hit to productivity.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    I've only been with the company for three months but so far it's off to a great start. I feel like my work has meaning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Benefits Systems Administrator  in  Pittsburgh, PA (US)
    Current Employee - Lead Benefits Systems Administrator in Pittsburgh, PA (US)

    I have been working at Towers Watson full-time for less than a year

    Pros

    The benefits are great!

    Casual dress is allowed except when clients are visiting, working from home is allowed on a limited basis, I can set my own schedule within reason, they provide a company iPhone, they do 401k matching and provide a pension, there are free sporting event tickets and tailgates for company outings, occasionally there is free food, the soda machines are always free, the list goes on and on.

    Cons

    It's a global company so there are a lot of people to coordinate with in order to get things done.

    Also, I'm in a rapidly expanding business segment so there can sometimes be growing pains.

    Advice to ManagementAdvice

    Your employees know that difficult changes need to be made from time to time. However, they would like to feel like management understands that changes take time and effort out of their normal work day and schedules.

    Recommends
    Positive Outlook
    Approves of CEO

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