Towers Watson

  www.towerswatson.com
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Towers Watson Reviews

Updated 18 August 2014
Updated 18 August 2014
342 Reviews

3.4
342 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
170 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 22 reviews)

  • Smart professionals, great working environment and work/life balance (in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work (in 40 reviews)

  • No work life balance during peak seasons (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great overall. Work-Life balance could be improved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retirement Actuarial Analyst  in  Manila, Manila (Philippines)
    Current Employee - Retirement Actuarial Analyst in Manila, Manila (Philippines)

    Pros

    Above average compensation, Great company and leadership, excellent work environment

    Cons

    work-life balance needs major improvements

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Philadelphia, PA (US)
    Former Employee - Anonymous Employee in Philadelphia, PA (US)

    Pros

    Towers has many talented employees and the company offers flexible schedules.

    Cons

    The company has a few bad managers.

    Recommends
    No opinion of CEO
  3.  

    Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pension Benefits Analyst  in  Boston, MA (US)
    Current Employee - Pension Benefits Analyst in Boston, MA (US)

    Pros

    Lot of very knowledgeable employees. If you prove your worth and knowledge they will reward you. The products being offered to clients are very good and the collaboration between teams continues to get better. Lots of new work in the pipeline for the future.

    Cons

    With those rewards they can lose sight of how much someone can possibly handle at once. Can be very high turnover in lower levels which leads to lack of consistent work product.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Not great for growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  New York, NY (US)
    Current Employee - Consultant in New York, NY (US)

    Pros

    Good Benefits and work life balance

    Cons

    Not a lot of growth opportunities

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial
    Current Employee - Actuarial

    Pros

    Not a single thing is good

    Cons

    As a junior actuary I want to learn. To grow. To become the best at what I do.
    All I have done for the past year was cleaning data. When confronting management about this, they confirm that this will continue for the next 4 to 5 years, and even worse even people with 12 years of experience are still doing this.

    The methods we use are out-dated to say the very least. In our whole office there are only 3 people who knows how to program in VBA. If I suggest a better approach it is shot down almost immediately.

    I compare myself to my other actuarial friends in other companies and they are doing far more advanced things after 3 or 4 months than what I am doing after 1 year.

    The junior actuaries hired (and a large number of senior actuaries as well), are completely useless as well with one girl who will become a qualified actuary in a few years asked me (to mention one of the few stupid questions) how to concatenate 2 cells in excel.

    Another asking me what SC is exactly after working at TW for 7 months...

    Good talent is leaving TW.

    Advice to ManagementAdvice

    DO NOT EMPLOY IDIOTS. Set up a testing system in which candidates much attain a certain level to be considered to join TW.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Make sure you have a people manager who takes development seriously.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    Pros

    Exposure to various clients and industries.

    Flexible work environment depending upon the office and the manager.

    Cons

    You'll do the same work over and over again. If you get stuck with a people manager who doesn't care about development you can get dead ended. Some offices afford you more flexibility than others. Average benefits. I highly recommend not starting your career at Towers. Other firms do a much better job of developing their people. Go to Hay, Pay Governance or Pear Meyer if you are starting your career in this field. You'll be treated much better as an analyst or project manager.

    Advice to ManagementAdvice

    Do a better job of picking people managers. Look at what offices have high turnover/haven't promoted people and ask yourself what has been the constant.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    If you enjoy 60 hour work weeks - this is the place for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Decent Pay
    Telecommute/office location
    Intelligent & nice People

    Cons

    Work life balance (there is none) - Long hours/weekend work. This results from encouraging extra work for additional client billable hours.
    Entering in your time
    Staffing is not adequate
    Minimal number of paid days off
    Medical benefits are sub par compared to other employers
    Some team managers and project managers are disrespectful to staff
    Morale of many many workers can be dismal.

    Advice to ManagementAdvice

    Let people have a life outside of work. Hire more people. Create a positive morale work environment and stop being critical. Don't let a 60 hour work week be the norm!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Poor Division Leadership, stifled internal issues & no incentive to perform well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  New York, NY (US)
    Former Employee - Analyst in New York, NY (US)

    Pros

    -Some great colleagues who are all very intelligent.
    -Somewhat flexible working schedule (remote, etc).
    -Exposure to varied clients

    Cons

    -Well below market compensation and pitiful bonuses.
    -WAY too much emphasis on billable hours. The hours target is unrealistic unless you work like a horse.
    -ZERO incentive to perform well - bonuses are severely lacking.
    -No clear Performance Review process: Mid-Year was often skipped with no explanation. Process was disjointed and inefficient (e.g., Employees who had limited exposure to you will be asked to review you - nothing done about achieving your objectives).
    -No recognition - "It's your job, why should we let reward you?"
    -VERY poor Division Management (specifically in the OSI division in the East). Leaders are "fake" and absent in helping you build your career.
    -No advancement opportunities - if you're an Analyst, plan to stay in that role. They only hire consultants externally. Even then, the salaries are a joke (6+ year consultant was at $68k in NYC).
    -No adjustment for Cost-of-Living: Example, those working in NYC are compensated the same as those in Atlanta.
    -"Back-stabbing" and pointing fingers is the norm.

    Advice to ManagementAdvice

    -Focus on the employee, not their billable hours
    -Create incentive to actually perform above expectation
    -Meet market pay
    -Replace division leaders in OSI (esp. the East) with those who are both astute in the business world AS WELL as possessing some semblance of EQ.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great for those who are starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Reigate, England (UK)
    Current Employee - Senior Analyst in Reigate, England (UK)

    Pros

    Working with people who have a wealth of experience in the field
    Everyone is very helpful
    Most people are easy to work with

    Cons

    People complain about salaries
    People move to other firms as they provide better salaries
    Management does not seem to do anything about attrition

    Advice to ManagementAdvice

    Review salaries and make adjustments to address the attrition rate

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great stepping stone into a consulting career but LOTS of internal issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    Pros

    Really smart people, very 'client first', brand name looks good on a resume, lots of client exposure

    Cons

    Pay is not competitive with other firms, senior leadership is completely out of touch with lower level employees, hyper-competitive "blame" environment, lack of recognition, culture of favoritism, lack of top-down communication, lack of career development and growth opportunities, lack of incentives to stay, impossible billable goals, lower level employees are systemically unhappy, no work-life balance, no on-boarding process

    Advice to ManagementAdvice

    Listen to what your lower level employees say and make tangible changes, the fact that there is zero communication top-down or acknowledgement of external challenges/issues make the work environment toxic. You know what employees are saying (org surveys etc) take the time to actually do something about it or expect to lose more people. You can't pay people next to nothing, treat them poorly, and expect them to stick around for very long. This is a company (or at least LOB) wide issue.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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