Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated 17 November 2014
Updated 17 November 2014
398 Reviews
3.4
398 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
191 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 29 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 51 reviews)

  • No work life balance during peak seasons (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Manila, Manila (Philippines)
    Current Employee - Business Analyst in Manila, Manila (Philippines)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Company puts a high premium on ensuring work-life balance. They also get managers who really care for its people, and ensures great career development.

    Cons

    Unless you are a team leader/manager, compensation may not be as competitive. Those looking for good retirement plans should also review what this company is offering, as it needs to be updated to be in tune with the times.

    Advice to ManagementAdvice

    Keep up the good work. Totally appreciate that you listen to your employees' voice.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Short term assignment, not much care given in training. Hiring team lead unprofessional appreance/demeanor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)

    I worked at Towers Watson as a contractor (less than an year)

    Pros

    Researched this global company, amazing history reaching the most talented, ah yes and free soft drinks for staff,, alcohol in staff fridge too.

    Cons

    2 of 3 team leads amazing. Unfortunately, this company has given free reign to 1 TL,, w/ unprofessional appreance and negative attitude, cute though.

    Advice to ManagementAdvice

    FYI, when a trainee is shadowing w/seasoned reps keep in mind whatever the team leads IM's the seasoned reps,,, it can be viewed by all,, confirming the unprofessional staff member.
    Great systems to work with though. Some advice,, allow the successful/skilled and experienced CSR shine through and apply what you paid them to do.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Extremely hostile work environment for African Americans.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Good benefits, including a pension plan.

    Cons

    While there are a few really cool people there, the 1950s culture largely consists of prejudiced consultants who refuse to hire or work with African Americans. Those few African Americans who manage to get hired are usually undermined by a steady flow of malicious, unwarranted complaints and insults from their colleagues that eventually run them out of the company.

    Advice to ManagementAdvice

    Stop discriminating against African Americans in your culture. Provide your employees with diversity training to help them overcome their biases. Hold your managers accountable for fairness in hiring, retention and promotions through their compensation and incentives. Model other companies that have been successful in transforming their culture to an inclusive one. Stop making excuses as to why you have virtually no African Americans at your company.

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  5.  

    Smart People, No Growth potential, Capricious reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Flexibility on how you work
    REALLY smart people
    Work is often interesting - though it can get mundane.

    Cons

    Forced to 'create' your own career - very little guidance and consequently very easy to get lost.
    If you don't meet your billable goal, it really doesn't matter what else you may have done.

    Advice to ManagementAdvice

    Look at the full skill set of your employees - and consider building a rotational program to develop fully well-rounded consultants. You too easily pigeon hole people.

    Neutral Outlook
    Approves of CEO
  6.  

    Too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY (US)
    Current Employee - Senior Consultant in New York, NY (US)

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Flexibility, work with smart people, good PTO allowance, stable

    Cons

    Too much bureaucracy - hard to make changes. Business units are very silo'ed, so it's very difficult to rotate into different roles.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Great culture and top talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health & Group Benefits Analyst in Houston, TX (US)
    Current Employee - Health & Group Benefits Analyst in Houston, TX (US)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Managers allow you to have a good work/life balance. Flexible about work hours/working from home. Very smart, talented and mostly patient people (at least in my office). Allows two all expenses paid trainings per year for professional development.

    Cons

    Tougher advancement of opportunities if you don't speak up about what you want. May get stuck in doing the same work if you become an 'expert' in your office.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Can't think of anything bad to say

    Current Employee - Senior Actuarial Analyst in Calgary, AB (Canada)
    Current Employee - Senior Actuarial Analyst in Calgary, AB (Canada)

    I have been working at Towers Watson full-time (more than an year)

    Pros

    All of the things that people generally say I would agree with. Co-workers are great.

    Cons

    Hours, bonuses low, turnover seems to be high but other than that all good.

    Doesn't Recommend
    Negative Outlook
  9.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Good people, work with top clients

    Cons

    Limited upward mobility, work is very cyclica, high turnover

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Design in Seattle, WA (US)
    Former Employee - Graphic Design in Seattle, WA (US)

    I worked at Towers Watson full-time (more than 10 years)

    Pros

    Smart and driven people that work there.

    Cons

    I never was given an opportunity to pursue growth in my position which required to keep up with technology and education/training. Lack of software training/education is causing poor performance and low quality in their deliverables. Company value and morale started to deteriorate after the company merger.

    Advice to ManagementAdvice

    Look ahead and anticipate the talent of potential employees and spur growth in their field to keep up with technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Arlington, VA (US)
    Current Employee - Administrative Assistant in Arlington, VA (US)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Great inter-office camaraderie, typically nice people.

    Cons

    Not alot of room for growth, administrative assistants do not get same flexible schedule as others. Not eligible for yearly bonuses. Actual job description is very vague, responsible for much more than typical administrative assistants. Work Life balance is promoted but not actually an option. Health insurance is awful and expensive especially for a single parent.

    Advice to ManagementAdvice

    Stop over working your employees, offer better and affordable health insurance. Also realize that most of the deliverables you send to your clients would not be able as put together and organized if not for your Administrative Assistant. Not to mention if not for your admin the invoicing and billing process would totally screwed up if not for your AA's! They deserve to get yearly bonuses and not just spot bonuses. They also deserve to have more flexible hours just like consultants and analysts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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