Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated 25 November 2014
Updated 25 November 2014
400 Reviews
3.4
400 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
192 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Design in Seattle, WA (US)
    Former Employee - Graphic Design in Seattle, WA (US)

    I worked at Towers Watson full-time (more than 10 years)

    Pros

    Smart and driven people that work there.

    Cons

    I never was given an opportunity to pursue growth in my position which required to keep up with technology and education/training. Lack of software training/education is causing poor performance and low quality in their deliverables. Company value and morale started to deteriorate after the company merger.

    Advice to ManagementAdvice

    Look ahead and anticipate the talent of potential employees and spur growth in their field to keep up with technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great firm, interesting work, wonderful people, and one of the top HR consulting firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst
    Current Employee - Senior Analyst

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    - Exposure to all different types of clients, industries, and work
    - Will not pigeon hole you into one field; have opportunities to do work in different lines of business
    - Great upper management, i.e., they care about your career progression, your work/life balance, etc.
    - Firm's brand and reputation in the HR consulting space
    - You learn something different from each different consultant and colleague you work with
    - Working on multiple projects at once - subjective opinion but keeps work interesting
    - Flexibility in schedule

    Cons

    - Cash compensation is fair, though should be better with the level of stress and responsibilities given. However, total rewards (comp + benefits + retirement) is great
    - Work / life balance can suffer at times. Often on-call around the clock. Though the trade off is the vast amount experience you get

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent internship among consulting industry.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson

    Pros

    Friendly and nice mentor, work-life balance.

    Cons

    No contract for the first few days.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    TW is a great place to work at

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Hours are flexible, managers are nice

    Cons

    none that I can think of.

  6.  

    TW

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Flexible environment and good people

    Cons

    Hours are pretty long here

  7.  

    Very stressful and under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    Have flexibility to work from home.
    People who enjoy working in a remote environment will like it because you will never a have a team. Entire work/meetings is done through phone.

    Cons

    No work life balance during peak seasons. They don't treat you as humans during peak hours as client comes first no matter what.
    Leadership has unreasonable expectations. They don't understand the system but demand you to work.
    Heavily process oriented company so there is absolutely no scope to define anything. You have to follow the process even when it is inefficient

    Advice to ManagementAdvice

    Be reasonable to your employees and listen to their voice. Try being flexible when needed.

    Doesn't Recommend
    No opinion of CEO
  8. 3 people found this helpful  

    Decent people and culture; Notoriously weak pay and heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst in San Francisco, CA (US)
    Former Employee - Actuarial Analyst in San Francisco, CA (US)

    I worked at Towers Watson full-time

    Pros

    - Most people are competent, knowledgeable, friendly and willing to help junior analysts succeed in the long run
    - Free sports drinks in the vending machine
    - Health and Group Benefits promotes a very collegiate environment and there is substantial amount of unity among junior analysts
    - Work can be stimulating depends on the certain client team
    - The company does focus on professional excellence, with an extensive quality assurance process. The firm also fosters internal knowledge sharing and intellectual capital development to help streamlining service delivery and thus optimizing efficiency

    Cons

    - Competence and work ethics of employees can vary on two extremes
    - Certain senior consultants are incapable of controlling their emotions and terrorize everyone that works on their team. They make absolutely no effort to change their behavior, historically drove away few high competent associates due to deteriorating work relationships
    - Work-life balance is a big problem and there seems to be no fix
    - Compensation and benefits are lackluster, very ironic given the firm specializes in benefits consulting. The company has no revenue generation issues, so it's safe to conclude that the firm focuses on compensating individuals who are generating revenue (aka the senior consultants and above, whom are selling projects). However, leadership does need to realize junior analysts are executing the projects and churning out slides and spreadsheets at last nights.

    Advice to ManagementAdvice

    - Pay junior analyst better so that they don't move to competitors, so difficult to replace people with significant experience in this niche industry, especially in the mid-career consultant level
    - Make an effort to understand why work-life balance is a challenge and reward offices with most amount of revenue generated while putting in relatively least amount of hours to promote a competition of managing workload effectively
    - Do not allow incompetent senior people to be people managers. A prerequisite for being a people manager needs to someone who is a "people person" and truly cares about helping junior analysts succeed and be a contributor.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    The compensation and bonus was good.

    Cons

    Stressful environment and they over work you. Hard to meet billable hours for bonus.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Arlington, VA (US)
    Current Employee - Administrative Assistant in Arlington, VA (US)

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Great inter-office camaraderie, typically nice people.

    Cons

    Not alot of room for growth, administrative assistants do not get same flexible schedule as others. Not eligible for yearly bonuses. Actual job description is very vague, responsible for much more than typical administrative assistants. Work Life balance is promoted but not actually an option. Health insurance is awful and expensive especially for a single parent.

    Advice to ManagementAdvice

    Stop over working your employees, offer better and affordable health insurance. Also realize that most of the deliverables you send to your clients would not be able as put together and organized if not for your Administrative Assistant. Not to mention if not for your admin the invoicing and billing process would totally screwed up if not for your AA's! They deserve to get yearly bonuses and not just spot bonuses. They also deserve to have more flexible hours just like consultants and analysts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Good people to work with & long hours

    Current Employee - Senior Analyst in Stamford, CT (US)
    Current Employee - Senior Analyst in Stamford, CT (US)

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Very good learning experience. Great leaders & knowledge to learn & grow

    Cons

    Promotions are entirely based on "Perceptions" - doesn't matter how good of a reviews you get. Your boss needs to be somehow impressed. A little partiality also exists in the system that is often not addressed by senior management due to lack of time/interest.

    Advice to ManagementAdvice

    Please question why some people are promoted without meeting goals & others not promoted even after meeting goals. The idea of getting reviews is to remove "Bias" & be fair to all employees. Don't go by one mans assessment of all associates - question & probe.

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