Toys ''R'' Us

  www.toysrusinc.com
  www.toysrusinc.com

Toys ''R'' Us Reviews

Updated 19 December 2014
Updated 19 December 2014
1,236 Reviews
2.8
1,236 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
173 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 41 reviews)

  • Started in 2011 as a seasonal then got hired on as a part time back of house/ merchandiser (in 41 reviews)


Cons
  • Too much emphasis on selling credit cards and warranties makes things stressful (in 63 reviews)

  • In the private brands area in particular, there is no such things as work/life balance (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sydney
    Current Employee - Sales Associate in Sydney

    I have been working at Toys ''R'' Us part-time (more than 8 years)

    Pros

    Friendly work environment, able to take time off.

    Cons

    Not enough hours, staff are not trained, no growth opportunities, if you take time off expect your hours to be permanently cut.

    Advice to ManagementAdvice

    Management should know more than their employees and not expect experience employees to pick up their slack

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Cairns
    Former Employee - Sales Assistant in Cairns

    I worked at Toys ''R'' Us part-time (more than an year)

    Pros

    I had worked there and found it easy to work.

    Cons

    Had to leave for medical reasons, got better and wasn't accepted back.

    Advice to ManagementAdvice

    Maybe hire people who have more experiance.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great company to work for. Amazing atmophere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in Philadelphia, PA (US)
    Current Employee - Department Supervisor in Philadelphia, PA (US)

    I have been working at Toys ''R'' Us full-time (more than an year)

    Pros

    Opportunity to help guest.
    Great way to build customer service skills.
    A way to develop problem solving skills in a fast pace environment.

    Cons

    Peek season can be overwhelming.
    Hours are not always available.

    Advice to ManagementAdvice

    More internal evaluation of employees could lead to increased promotions from within.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chino Hills, CA (US)
    Former Employee - Sales Associate in Chino Hills, CA (US)

    I worked at Toys ''R'' Us

    Pros

    -Flexible Hours
    -Fun environment
    -Exciting Black Fridays

    Cons

    - The Promotions
    - The Benefits
    - The Scheduling conflicts

    All cons of this job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    I've had a very welcoming n friendly work environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    Friendly co workers, management is professional yet friendly, and you get to help parents make kids happy that's the best part

    Cons

    Working late, different times everyday, and don't pay enough

    Recommends
  7. 1 person found this helpful  

    Great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    The co workers are friendly and helpful

    Cons

    They want you to stock shelves that are already full

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us

    Pros

    Getting to know how the company works

    Cons

    Very tedious and can be stressful.

  9.  

    Very nice for high school job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Indianapolis, IN (US)
    Former Employee - Cashier in Indianapolis, IN (US)

    I worked at Toys ''R'' Us

    Pros

    Nice ppl, fun place to work

    Cons

    Not good on hours ! Need to give min hours

    Advice to ManagementAdvice

    Raise pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Toys R Us A Insiders View for H-Town MD!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Team Member in Hagerstown, MD (US)
    Former Employee - Sales Team Member in Hagerstown, MD (US)

    I worked at Toys ''R'' Us part-time (less than an year)

    Pros

    Good Leadership, A peer to peer atmosphere, Flexible schedule.

    Cons

    Pay and Training in my case! I switched to Toys R Us after years of FedEx and UPS.

    Advice to ManagementAdvice

    For incoming employees and current staff take the time to train and then test for better results.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    Great leadership above you in the company

    Cons

    No work life balance, needs to be better balance

    Recommends
    Positive Outlook
    Approves of CEO

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