Toys ''R'' Us
2.8 of 5 916 reviews
www.toysrusinc.com Wayne, NJ 5000+ Employees

Toys ''R'' Us Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

2.8 916 reviews

                             

54% Approve of the CEO

Toys ''R'' Us CEO Antonio Urcelay

Antonio Urcelay

(70 ratings)

42% of employees recommend this company to a friend
916 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Flexible hours, good general policies, earned paid time off"
    in 29 reviews
  • "Fun place to work with fantastic people who feel like family"
    in 29 reviews
Cons:
  • "Yearly lay-offs that occur after the Holiday Season-end January as Toys is not making their forecasted numbers"
    in 39 reviews
  • "Have to sell garbage warranties and credit cards as well as rewards program"
    in 37 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Employment

Sales Associate (Current Employee)
Sydney

I have been working at Toys ''R'' Us part-time for more than 8 years

ProsFriendly work environment, able to take time off.

ConsNot enough hours, staff are not trained, no growth opportunities, if you take time off expect your hours to be permanently cut.

Advice to Senior ManagementManagement should know more than their employees and not expect experience employees to pick up their slack

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Employment

Sales Assistant (Former Employee)
Cairns

I worked at Toys ''R'' Us part-time for more than a year

ProsI had worked there and found it easy to work.

ConsHad to leave for medical reasons, got better and wasn't accepted back.

Advice to Senior ManagementMaybe hire people who have more experiance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great!

Anonymous Employee (Former Employee)

I worked at Toys ''R'' Us

ProsEasy-going environment.that lends itself to a "first job". I'd definitely be consider working here again

ConsYou have to be careful, because when they ask when you're free, they tend to schedule you for all of your available hours. If you have any weekend hobbies, don't tell them you're free on the weekends

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Clean and Organized except around Holidays.

Cashier/Sales Team Member (Current Employee)
Hialeah, FL (US)

I have been working at Toys ''R'' Us full-time for more than 3 years

ProsQuick help and everything easily found my customers.

ConsSometimes an impatient employee but not a big issue none the less.

Advice to Senior ManagementNone

No, I would not recommend this company to a friend

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Very energetic

Over Night Stock Seasonal (Former Employee)
Leesburg, VA (US)

I worked at Toys ''R'' Us part-time for less than a year

ProsThis company is very productive and time consuming.

ConsThe steady flow of work is what needs to be thought about when applying for this position.

Advice to Senior ManagementKeep, up the good work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Pretty Good

Anonymous Employee (Former Employee)

I worked at Toys ''R'' Us

Prosnice to work there, good atmosphere

ConsCan't think of any bad stuff, it was all around very good

Advice to Senior ManagementPlan more on people coming in at last min

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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my experience was good i enjoyed working at the times square location

Sales Team Member (Former Employee)
New York, NY (US)

I worked at Toys ''R'' Us part-time for less than a year

Prosthe staff are very nice and encouraging

Consthe position was short term

Advice to Senior Managementkeep more seasonal employees

Yes, I would recommend this company to a friend

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Fun place to work but gives you little free time.

Anonymous Employee (Current Employee)

I have been working at Toys ''R'' Us full-time

ProsIt is a fun place to work where you can deal with a variety of customers. Its also very rewarding seeing the exciting look on the children's face. The team members are fun, happy people who become like a second family.

ConsLittle free time, Recovering can take forever if you are on the closing shift (especially in a super side-by-side Toys R Us/Babies R Us. There is also very little encouragement or fun things the company does.

Yes, I would recommend this company to a friend

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Good experience for a teenager

Sales Team Member (Former Employee)
New York, NY (US)

I worked at Toys ''R'' Us part-time for less than a year

ProsYou meet a lot of nice people. The store is very big which means you're always busy. You get really good retail experience. After leaving toys r us and working in another retail store I miss toys r us terribly. I had a nice time working there

ConsThere is too much favoritism and not enough hours. Just cut down on the favoritism.

Advice to Senior ManagementHire managers who don't favor employees for their own reasons.

Yes, I would recommend this company to a friend

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Normal

Cashier/Sales Team Member (Current Employee)
Long Is City, NY (US)

I have been working at Toys ''R'' Us part-time for less than a year

ProsEnvironment is nice, being around kids and toys and friendly people. It's pretty easy. Not much thought required

ConsDealing with strange requests like bikes and coupons and parents. And the pressure of being timed in transactions

Advice to Senior ManagementBe selective with hiring

– I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Toys ''R'' Us reviews and ratings - including employee satisfaction and approval ratings for Toys ''R'' Us CEO Antonio Urcelay. All 916 reviews are posted anonymously by Toys ''R'' Us employees.