Toys ''R'' Us Reviews

Updated 21 October 2014
Updated 21 October 2014
1,165 Reviews
2.9
1,165 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
151 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 41 reviews)

  • The Company seems to have a strong emphasis on maintaining a positive work-life balance (in 17 reviews)


Cons
  • They did not tell me that you have to sale credit cards in order to keep your job (in 57 reviews)

  • You can't expect 7 people to work 7 days a week during the holiday season and not get tired (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sydney
    Current Employee - Sales Associate in Sydney

    I have been working at Toys ''R'' Us part-time (more than 8 years)

    Pros

    Friendly work environment, able to take time off.

    Cons

    Not enough hours, staff are not trained, no growth opportunities, if you take time off expect your hours to be permanently cut.

    Advice to ManagementAdvice

    Management should know more than their employees and not expect experience employees to pick up their slack

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Cairns
    Former Employee - Sales Assistant in Cairns

    I worked at Toys ''R'' Us part-time (more than an year)

    Pros

    I had worked there and found it easy to work.

    Cons

    Had to leave for medical reasons, got better and wasn't accepted back.

    Advice to ManagementAdvice

    Maybe hire people who have more experiance.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Amazing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    good first job. Amazing co workers.

    Cons

    Flexibility is strict. Rude customers during the holiday.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Huge Rat Race After a Few Days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Chicago, IL (US)
    Current Employee - Customer Service Associate in Chicago, IL (US)

    I have been working at Toys ''R'' Us part-time (less than an year)

    Pros

    Great, if your life goal is working at a toy store.

    Cons

    Supervisors who put little effort into getting to know anyone else besides management.

    Advice to ManagementAdvice

    Please work on building a team environment at the retail level

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Extremely easy job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Team Member in Niles, IL (US)
    Current Employee - Sales Team Member in Niles, IL (US)

    I have been working at Toys ''R'' Us part-time (less than an year)

    Pros

    •Not to overwhelming
    •Easy to learn to work the cash register.
    Nice coworkers and Management

    Cons

    •Un real expectations on signing customers up for credit cards and reward cards
    •Low hours

    Advice to ManagementAdvice

    Give employees more hours as well as increase pay. I'm living with my parents and in college now so it's not so bad for me. But for anyone with a family the paychecks are ridiculous.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    it's ok

    Current Employee - Seasonal Sales Associate
    Current Employee - Seasonal Sales Associate

    I have been working at Toys ''R'' Us part-time

    Pros

    nice manager and some nice employees

    Cons

    barely any hours at all.

  8.  

    Best place to start your retail career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    Work with your schedule.
    Pretty chill.
    Good supervisors.

    Cons

    The pay.
    During the holidays, it's SUPER busy.

  9.  

    Great environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor
    Former Employee - Department Supervisor

    I worked at Toys ''R'' Us

    Pros

    Friendly staff, flexible work hours.

    Cons

    Christmas season, lazy team members.

    No opinion of CEO
  10.  

    It was a great, manager very supportive and willing to help.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Toys ''R'' Us part-time (more than an year)

    Pros

    flexibility and positive environment, fun place

    Cons

    there was very low pay

    Advice to ManagementAdvice

    Dont hire so many seasonal people and then not have hours for them

    No opinion of CEO
  11.  

    People stay Toys R Us Kids

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at Toys ''R'' Us part-time (more than an year)

    Pros

    My co-workers were all great team players. Working in such a massive store keeping things in order requires all hands on deck, that is something I always enjoyed.

    Cons

    I found it difficult to climb up the ladder to success. Everything seemed to work on a who you know bases, not a professional what you know basis. This made the job kind of uncomfortable, non the less a high school competition for popularity.

    Advice to ManagementAdvice

    Being more verbal with the team, Emails don't always make a point.

    Recommends
    Positive Outlook
    Approves of CEO

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