Toys ''R'' Us

  www.toysrusinc.com
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Toys ''R'' Us Reviews

Updated 19 August 2014
Updated 19 August 2014
1,094 Reviews

2.8
1,094 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
124 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 38 reviews)

  • The Company seems to have a strong emphasis on maintaining a positive work-life balance (in 16 reviews)


Cons
  • Have to sell garbage warranties and credit cards as well as rewards program (in 49 reviews)

  • Yearly lay-offs that occur after the Holiday Season-end January as Toys is not making their forecasted numbers (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Sydney
    Current Employee - Sales Associate in Sydney

    Pros

    Friendly work environment, able to take time off.

    Cons

    Not enough hours, staff are not trained, no growth opportunities, if you take time off expect your hours to be permanently cut.

    Advice to ManagementAdvice

    Management should know more than their employees and not expect experience employees to pick up their slack

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  Cairns
    Former Employee - Sales Assistant in Cairns

    Pros

    I had worked there and found it easy to work.

    Cons

    Had to leave for medical reasons, got better and wasn't accepted back.

    Advice to ManagementAdvice

    Maybe hire people who have more experiance.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Friendliest management team that I have ever worked for in my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Over Night Stock Seasonal  in  Barboursville, WV (US)
    Former Employee - Over Night Stock Seasonal in Barboursville, WV (US)

    Pros

    Location and they really need you.

    Cons

    Late hours and winter seasonal weather.

    Advice to ManagementAdvice

    None needed.

    Recommends
    Positive Outlook
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  5.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronics Consultant  in  Abington, PA (US)
    Current Employee - Electronics Consultant in Abington, PA (US)

    Pros

    Very flexible hours, you get to work with kids, being around toys all day, and the pay is better than minimum wage.

    Cons

    Pushy parents can be very disruptive, it is difficult to move upwards in the company, and it can become more than a little monotonous, but overwhelming during the holiday season.

    Advice to ManagementAdvice

    Try to strive for retention of long term employees instead of burning through them. We saw a massive turnover rate in my time there.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Opportunities for advancement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun and rewarding experience. If you express a desire and drive to be better, you will be recognized and given opportunities.

    Cons

    Retail hours. Holiday season stressful

  7.  

    My experience has been great and worth while.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Brooklyn, NY (US)
    Current Employee - Retail Sales Associate in Brooklyn, NY (US)

    Pros

    The best opportunities to develop a professional career within the company.

    Cons

    The challenge is the pay grade.

    Advice to ManagementAdvice

    The only advice would be to listen to employees complaints more.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Bike assembler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Don't have to deal with customers on the sales floor.

    Cons

    Have to deal with customer complaints and returns.

  9.  

    My experience was dynamic and good for a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Team Member
    Former Employee - Sales Team Member

    Pros

    Almost all managers were good. Customers were understanding. My experience working at this company was educational as any first job would be like, but I would not work there again.

    Cons

    Minimum wage. Horrible organizing. They would have us clean everything up after closing, it would take at least 4 hours. One manager would get furious if we gave our opinion to other co-workers about what is was like working there.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    I love working here but wish it paid more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor  in  Bloomington, IL (US)
    Current Employee - Department Supervisor in Bloomington, IL (US)

    Pros

    It is fun to sell toys, the benefits are decent, and the vacation time is fantastic. They provide opportunity for advancement if you prove yourself and something opens up.

    Cons

    It is hard to wait for something to open up to be able to advance. The leadership tries to be helpful but training is extremely lacking. Christmas time is stressful but you can get a ton of hours if you're good.

    Advice to ManagementAdvice

    Get a better training program please!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Working here can be fun but its also extremely stressful. The company has too many expectations but too little payroll.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Bronx, NY (US)
    Current Employee - Assistant Manager in Bronx, NY (US)

    Pros

    You can definitely work your way up in this company. just make sure u build a good relationship with the management team and always give it 100%

    Cons

    Extremely tight payroll, not enough team members to get the job done. the pay for team members is definitely not worth it for all the work they do.

    Advice to ManagementAdvice

    The company should definitely raise the minimum pay for team members. They work extremely hard to make the store look good. as a team member you don't just have ONE responsibility you have multiple responsibilities and the hardest one is recovering the building and stay at work till late.

    Negative Outlook
    No opinion of CEO

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