Toys ''R'' Us

  www.toysrusinc.com
  www.toysrusinc.com

Toys ''R'' Us Reviews

Updated 20 November 2014
Updated 20 November 2014
1,215 Reviews
2.8
1,215 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
168 Ratings

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 41 reviews)

  • Started in 2011 as a seasonal then got hired on as a part time back of house/ merchandiser (in 39 reviews)


Cons
  • Too much emphasis on selling credit cards and warranties makes things stressful (in 59 reviews)

  • You can't expect 7 people to work 7 days a week during the holiday season and not get tired (in 53 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sydney
    Current Employee - Sales Associate in Sydney

    I have been working at Toys ''R'' Us part-time (more than 8 years)

    Pros

    Friendly work environment, able to take time off.

    Cons

    Not enough hours, staff are not trained, no growth opportunities, if you take time off expect your hours to be permanently cut.

    Advice to ManagementAdvice

    Management should know more than their employees and not expect experience employees to pick up their slack

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Cairns
    Former Employee - Sales Assistant in Cairns

    I worked at Toys ''R'' Us part-time (more than an year)

    Pros

    I had worked there and found it easy to work.

    Cons

    Had to leave for medical reasons, got better and wasn't accepted back.

    Advice to ManagementAdvice

    Maybe hire people who have more experiance.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stock in Birmingham, AL (US)
    Current Employee - Overnight Stock in Birmingham, AL (US)

    I have been working at Toys ''R'' Us as a contractor (less than an year)

    Pros

    You work from 10pm-6am 4 or 5 days a week with a 30 minute lunch break. Its pretty laid back setting because there is no time to play wit all the work goin on.

    Cons

    The managers aren't really too helpful. It's no training, they pretty much just tell you what to do. There rules aren't to flexible, no matter the circumstance.

    Advice to ManagementAdvice

    There should be an upgrade in the training department and that will help with getting things done alot faster.mm

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great experience, I'm planning on going back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY (US)
    Former Employee - Cashier in New York, NY (US)

    I worked at Toys ''R'' Us part-time (less than an year)

    Pros

    Great work/life balance, pay, benefits, and very friendly coworkers and management!

    Cons

    Being a temporary worker, the hours were different every week.

    Advice to ManagementAdvice

    Be more consistent with hours please!

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Most fun I've ever had working.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back of House Specialist
    Former Employee - Back of House Specialist

    I worked at Toys ''R'' Us full-time (more than 3 years)

    Pros

    Management is very knowledgeable, and know you on a first/last name basis. Room to excel in the company. Management/Supervisors work with your strengths and find a responsible role for you within the store.

    Cons

    Schedule is not written in stone (flexible). They should pay a little more, considering what is asked to complete on a daily basis. Sometimes workload can be overwhelming, but depends on the sensitivity of individuals.

    Advice to ManagementAdvice

    Pay employees a little more to compete with other Chain retailers. Don't worry about seniority when it comes to job advancement, because sometimes the new jacks show way more potential than the long time position holders. Last but certainly not least; GIVE THE EMPLOYEES THANKSGIVING OFF!!

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Toy's R Us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    Very fun environment to work in and you get payed a little more than minimum wage.

    Cons

    There are sometimes rude customers, and it is very very chaotic durring the holidays

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Easy interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Toledo, OH (US)
    Current Employee - Anonymous in Toledo, OH (US)

    I have been working at Toys ''R'' Us part-time (less than an year)

    Pros

    The best thing about toys r us is that you get to interact with different people abd satisfy each customer in different ways

    Cons

    Dealing with difficult customers and during the holiday seasons it gets really busy but that just makes your shift go faster I can't really say that it has cons because its a great place to work

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place to learn and begin a career

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Toys ''R'' Us

    Pros

    support from the corporate level was great.

    Cons

    timeliness of communication was sometimes challenging.

    Advice to ManagementAdvice

    Continue to focus on development of your management team.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    I don't want to grow up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Miami, FL (US)
    Current Employee - Store Manager in Miami, FL (US)

    I have been working at Toys ''R'' Us full-time (more than 8 years)

    Pros

    Working with great people and working around kids.

    Cons

    Company is lost in identity. Low payroll to do your job well.

    Advice to ManagementAdvice

    Work life balance is not good. always changing directions. Reduction in payroll is not always the winning solution.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Toys ''R'' Us full-time (more than an year)

    Pros

    This company is really good about working with your schedule outside of work. If you enjoy working in fast paced environment then this perfect. There is a lot opportunity for advancement, and the people are wonderful to work with. The benefits are also really good

    Cons

    Almost no training. During season it can be very overwhelming

    Recommends
    Neutral Outlook
    No opinion of CEO

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