Toys ''R'' Us

  www.toysrusinc.com
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Toys ''R'' Us Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

2.8 1,058 reviews

52% Approve of the CEO

Toys ''R'' Us CEO Antonio Urcelay

Antonio Urcelay

(115 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • coworkers, flexible hours, opportunity to be trained in multiple areas (in 38 reviews)

  • The Company seems to have a strong emphasis on maintaining a positive work-life balance (in 16 reviews)


Cons
  • Have to sell garbage warranties and credit cards as well as rewards program (in 49 reviews)

  • Yearly lay-offs that occur after the Holiday Season-end January as Toys is not making their forecasted numbers (in 45 reviews)

More Highlights
1,058 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Employment

    Sales Associate (Current Employee) Sydney

    ProsFriendly work environment, able to take time off.

    ConsNot enough hours, staff are not trained, no growth opportunities, if you take time off expect your hours to be permanently cut.

    Advice to Senior ManagementManagement should know more than their employees and not expect experience employees to pick up their slack

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Employment

    Sales Assistant (Former Employee) Cairns

    ProsI had worked there and found it easy to work.

    ConsHad to leave for medical reasons, got better and wasn't accepted back.

    Advice to Senior ManagementMaybe hire people who have more experiance.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pretty good....

    Overnight Stock (Former Employee) San Juan, PR (US)

    ProsIf you like toys or you have kids then this is the place to work. I like the discounts and friendly environment

    ConsAround the holidays it is very demanding work. they will really really really push you to over achieve.

    Advice to Senior ManagementManagement was fair overall no complaints

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Sales Team Member

    Sales Team Member (Current Employee) Seal Beach, CA (US)

    ProsGood Coworkers, flexible hours, benefits including PTO

    Consdress code, scarce raises, directions about daily task sometimes unclear

    Advice to Senior ManagementDon't play favorites

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Cashier/ Team Member / HR assistant / Cash office

    Cashier/Sales Team Member (Current Employee)

    ProsI get to use all my skills and meet lots of good people, or customers.

    ConsSometimes I need more information about the company.

    Advice to Senior ManagementBe willing to get the information out to all employees, or involve all personnel.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Learned a LOT

    Head Cashier (Current Employee) New York, NY (US)

    ProsCoworkers
    Experience
    If you are employed at the flagship store, you can handle any retail job in the country hands down.
    Benefits

    ConsPay as usual for newcomers

    Some management play favorites

    Advice to Senior ManagementIf you expect sales goals to be reached, give us a reason to make goal

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun and fast paced!

    Customer Service Associate (Former Employee) Rowland Heights, CA (US)

    ProsI had a great experienced everyone working with us were fun and energetic. We worked as a team.

    ConsSometimes understaffed. Company demands a lot for customers but lack of workers makes it hard to please every customer. Minimum wage.

    Advice to Senior ManagementEmpliment a strategy to bring the best ability of all workers, better scheduling will make it easier for the whole team.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Part-Time Workers

    Cashier (Former Employee) Toronto, ON (Canada)

    Prosgreat people to work for, always busy, have great store wide get togethers

    Consno training and you just get thrown on the job as a cashier. Slightly overwhelming

    Advice to Senior Managementhave a more thorough training time for employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun environment because of the customers (kids).

    Customer Service Representative (Former Employee) Tigard, OR (US)

    ProsThe job is fun because of the product you are selling.

    ConsChallenges are that there reward system for going above and beyond was lame. Management was fine, owner was a bit high strung.

    Advice to Senior ManagementThere should be more reward for going above and beyond.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Underappreciated

    Anonymous Employee (Current Employee)

    ProsThe people I work with.

    ConsManagers take advantage of their position to force you to do things that they are paid to do.

    Advice to Senior ManagementMake sure your "Managers" are doing their jobs and not pawning them off onto other team members.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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