Trader Joe's Reviews

Updated 28 August 2014
Updated 28 August 2014
636 Reviews

3.4
636 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
415 Ratings

Review Highlights

Pros
  • Better than average (although used to be fantastic pay and benefits) (in 25 reviews)

  • The crew members are some of the most interesting and quirky people I have ever met (in 49 reviews)


Cons
  • Most managers are extremely lazy and pass all work along to the crew members (in 57 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    crew member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Monrovia, CA (US)
    Former Employee - Crew Member in Monrovia, CA (US)

    I worked at Trader Joe's part-time for less than a year

    Pros

    excellent place to work, great atmosphere friendly

    Cons

    gets busy during rush hours

    Recommends
    Positive Outlook
    Approves of CEO
  2. 8 people found this helpful  

    It used to be a great place to work now it is run by greed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Captain  in  Newport Beach, CA (US)
    Current Employee - Captain in Newport Beach, CA (US)

    I have been working at Trader Joe's full-time for more than 10 years

    Pros

    It is a high energy job that sells great food at good prices. There is always something to do which works well if you enjoy staying busy. I wish that there were more positive things to say but the company is being changed from the original format, it's unfortunate.

    Cons

    There is a lot of drama, the corporate office have been focused on taking things away, they have cut benefits, raises and drive out seasoned crew members. There is zero support from HR or upper management when problems occur they simply push it back at the store manager (captain) and say "you need to own it". There are a lot of crew members that are dissatisfied with the current leadership and morale has dipped far below what it used to be.

    Advice to ManagementAdvice

    Dan Bane eats babies. He has never understood what "kaizen" spirit is and is ruining a great company. He has fostered a atmosphere of fear. Restructuring has taken away (health insurance, pay, retirement) killing morale, the chairman circle is a joke because nobody dares stand up to him and represent the well being of the crew. I hope the owners realize what a cancer he is and how he has desecrated the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trader Joe's

    Pros

    Wonderful coworkers and always busy!

    Cons

    I can't think of any cons at the moment. The company was wonderful to work for.

    Advice to ManagementAdvice

    Keep up the good work!

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  5. 1 person found this helpful  

    Crew Member at 72nd street location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  New York, NY (US)
    Former Employee - Crew Member in New York, NY (US)

    I worked at Trader Joe's full-time for more than 3 years

    Pros

    I absolutely loved my coworkers and still keep in contact with many of them. Pay is nice and employees undergo reviews twice a year and are eligible for raises each review. 401K!! Blue Cross Blue Shield health insurance. Vision + dental. When I was working there part time and full time employees had health insurance but i believe they changed that this year (2014). You earn days off through Absence Reserve system (paid time off), it takes a while to earn a few days worth of AR but when you get enough and decide to use it, you can, no questions asked, super easy. Great for students, they will work around your school schedule. Very fun environment to work in. Holidays and randomly themed days are fun to work because you can dress up. Examples include: Halloween, Bowtie Day, Mustache Day. Every couple of months they do a paid Crew Tasting so you get to eat free food and gain product knowledge. Every year they do a bowling party at chelsea piers and in the summer do a catered crew lunch party at the boat basin cafe on riverside park. Opportunity to move up in the company is always there if you work hard and prove yourself. Customers can be really amazing, kind, funny, memorable (ill never forget pink haired breast cancer survivor woman, she was so amazing) and the elderly couple that are so in love and have been together forever it makes you want to cry cuz its so darn sweet.

    Cons

    Customers can be effing crazy, demanding, flat out weird-o's, rude, insane (but for every nut job you've got 10 good ones). If you're sick and you can't make it to work you have to bring a doctors note with you next time you come in to work or else it counts as a strike against you. So if you're sick with something "simple" like the flu, which i don't consider worthy of going to a doctor for because there is nothing they can do about it except tell u to get over the counter medicine; you essentially go to the doctor and pay a co-pay for a piece of paper. The job is VERY PHYSICALLY INTENSE! Many people including myself have suffered multiple work related injuries. If you're in shape and can do a lot of heavy, repetitive lifting then you should be okay. Some common injuries include: wrist nerve/muscle pain and upper and lower spinal injuries (aka neck and lower back) from incorrectly heavy lifting or heavy lifting in excess. Most of your shift you will be at the register ringing people up and it can get exhausting and repetitive IF you're not TRYING to make it fun.

    Advice to ManagementAdvice

    can't think of anything right now. will update if i think of something.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Trader Joes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trader Joe's part-time for more than 8 years

    Pros

    Trader Joes pays very well.

    Cons

    There can be favoritism among management.

    Recommends
    Approves of CEO
  7.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Crew Member  in  Henderson, NV (US)
    Former Employee - Part Time Crew Member in Henderson, NV (US)

    I worked at Trader Joe's part-time for more than a year

    Pros

    Excellent co workers. Friendly fun environment. Pretty good insurance. Tastings: where they allow the crew members to taste all new products so everyone knows what they are selling. The social interaction with the public was great. I really felt like my opinion really mattered.

    Cons

    sometimes being on your feet all day can be extra tiring but that's the field. Heavy lifting is involved but if its too heavy you can always ask for help.

    Advice to ManagementAdvice

    Keep up with the open communication and making it a great work environment.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Not what it once was...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew
    Current Employee - Crew

    I have been working at Trader Joe's part-time for more than 5 years

    Pros

    Fun people to work with. Pay is pretty good considering it's a grocery store. You can potentially get two raises a year. Can possibly get a double raise (double bubble) if you're "top tier." Benefits package is pretty good. Kinda laid back environment depending on your Captain and Mates.

    Cons

    There is heavy lifting and you will be on your feet for your entire shift. Unfortunately it's a good chance you will get hurt on the job. There is no room for advancement. Management does play favoritism. The hours are crazy for the Mates. They have some Crew Members that don't do anything and you will have to pick up the slack. Some customers come in and feel entitled. The company is changing and they are messing with the pay scale and benefits. Everyday is repetitive. Some Mates don't know how to write the log (duties for the day), so they'll copy the previous log. There is no team work amongst the Mates. They will throw each other and Crew under the bus when given the chance.

    Advice to ManagementAdvice

    Find a way to handle the favoritism and reward those for the hard work they actually do. Would be nice to have more promotions from within the store/company. Better training program for everybody. That includes Captains, Mates, Merchants, & Crew. Understand that people might have/want a life besides Trader Joe's. Show better appreciation for the Crew.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    yes!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Great place all around coming from 3 years of exp

    Cons

    not sure really ha ha

  10.  

    Fantastic part-time job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    It is so much fun to work there. Co-workers are wonderful and friendly. Managers are very cool, no micromanagement. There are lots of very useful information employees can learn about healthy food and cooking. Opportunities are endless. If you are an achiever, you can become a manager after 3-4 years hard work. Salary depends on your experience.

    Cons

    The morning hours are hard to handle, but if you plan to have enough sleep the night before, it is just fine. It is very physical being on your feet for 7-8 hours and lifting heavy products.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Awesome place to work! Such a fun place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Chesterfield, MO (US)
    Former Employee - Crew Member in Chesterfield, MO (US)

    I worked at Trader Joe's part-time for more than 3 years

    Pros

    Great benefits, surrounded by educated individuals, they never let you go hungry, so much fun with tons of positive energy. There is always something new at TJ's so the excitement of daily activities is always challenged by new products. They work with your schedule if you have two jobs. It is a great place to work. The pay is unbelievable for the type of work you do

    Cons

    No paid holidays, It is sometimes difficult and back breaking to unload pallets of groceries day in and day out. You have to be super friendly to all the customers sometimes when you are having a bad day this can be challenging. If you are new and have open availability you will get hours each week but then people that have been there for years have only morning availability but still get hours. I was stuck on nights the first year I was there

    Recommends
    Positive Outlook
    Approves of CEO

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