TransUnion

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TransUnion Reviews

Updated Jul 23, 2014

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All Employees Current Employees Only

2.8 145 reviews

65% Approve of the CEO

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Jim Peck

(40 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • They have good policies and management in place to support work/life balance(in 18 reviews)

  • They pay and benefits are satisfactory (not great mind you)(in 5 reviews)


Cons
  • Work-Life balance exists, but is not the strongest the Chicago area(in 7 reviews)

  • Too much red tape to get anything done(in 8 reviews)

145 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great company to work for

    Human Resources Coordinator (Former Employee) Atlanta, GA (US)

    ProsCurrent wtih techology and resources. Provided excelled tools for employees. Also provided extra benefits like paid parking, transit options (carpool, vanpool). Nice working location.

    ConsSlightly removed from activities at corporate headquarters. Felt as if the division was not included in the decisions or activities. Of course location is an obstacle, but a trip to the corporate office would be a great perk for employees.

    Advice to Senior ManagementInclude regional offices in activities as much as possible. Solicit input from all employees, even those with lower status or tenure. Senior management should make an effort to visit the different locaitons and be accesible to all employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great experience!

    Intern (Current Employee) Chicago, IL (US)

    ProsRelaxed workplace gives me plenty of time to get things done and feel comfortable asking for more responsibilities. Open environment makes it easy to meet others in my department

    ConsLimited time working with others--mostly on the computer with "busy work." Few exciting opportunities or projects. Only intern in my department doesn't allow me to meet others

    Advice to Senior ManagementManagement is working on intern housing, which would be great! General overview of what interns can be responsible for could help all departments

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Six words: "Not my job, not my problem"

    Anonymous Employee (Former Employee)

    ProsPay is okay for Chicago, but could be a bit higher. They have pre-tax deductions for transit including CTA, Metra, PACE, and NICTD. you get a fair amount of days off each year, and for the most part everyone is a pleasure to work with. They're in the middle of remodeling the main corporate office in Chicago to an 'open floor' style. It makes collaborating much easier than being stuck in a cube all day.

    ConsAs in the title 'not my job, not my problem' is the attitude a good chunk of people have here. If a roadblock is encountered during a project everyone runs in circles trying to figure who is responsible for that piece and have them fix it, rather that fixing it themselves even though it will take less time in the long run. The lack of motivation to go above and beyond is partially responsible for this in my mind. There isn't much in terms of incentives for non-sales positions. I've seen people asleep in conference rooms or reading books for hours on end. Instead some individuals get on a power trip and knock co-workers for the smallest things, even though they are far from perfect, and parts of the corporate office at times resembles a frat house.

    Other cons include:
    - Poor training on any and all software systems.
    - Lack of defined goals by superiors in projects and for personal development
    - Information is not shared across the organization which hinders cross business unit projects
    - Poor interpersonal skills by employees
    - Little accountability
    - In some areas, employees know more than their supervisors when it comes to positions responsibilities and how to execute those tasks.

    Advice to Senior ManagementDefine project goals, it will give employees something to work towards and use as a benchmark. With no clear purpose projects are put together with just enough effort to complete it.

    Examine who you promote. Just because an employee has been with the organization for a length of time does not necessarily mean they are ready to supervise people.

    Put all employees through interpersonal communications training, so many people at TransUnion lack this skill and it creates hostilities.

    Let employees know it's okay to take on an issue themselves rather than waiting for someone else to handle it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    doesn't value independent thinkers

    Anonymous Employee (Current Employee) Chicago, IL (US)

    Proscompany is enhancing the organization's infrastructure - some flexibility for work - life balance. Nice people for the most part.

    Consthe company promotes people who aren't ready for promotions and then they don't receive training..so the blind leads the blind. overly concerned about the wrong things... too busy worrying about covering and justifying the work - which takes more time away from being able to get the work done.... too much reporting and "cya".... lack of entrepreneurial spirit and encouragement to think outside the box...

    Advice to Senior Managementtrain your new managers to be managers. support the people who don't fit the cookie cutter mold and listen to their ideas as well. as employees age - value them - don't cast them aside.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    cold and uncaring of their associates

    Manager (Former Employee) Chicago, IL (US)

    Prosdecent benefits, the associates that still care or have not yet been termed or laid-off. new updated office environment.

    Conspoor leadership, cold culture, new beliefs were established but the company does not follow them. They are cutting costs at all measures, usually through job eliminations instead of marketing and increasing sales. They have invested time and money in all the wrong things.

    Advice to Senior Managementthe people have lost morale. Until they become a focus again, there will be lack of engagement and turnover.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Trying to become a modern company, but no one appears to be leading the charge

    Anonymous Employee (Former Employee)

    Pros- Very profitable business model
    - Much more diverse business than most realize
    - Global opportunities, even at more junior levels
    - Modern office environment
    - Company is headed in the right direction

    Cons- Lack of respect for work/life balance
    - Lack of leadership in key areas
    - Poor compensation
    - Old-boy culture - other than the head of HR, no female executives

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Place to work.

    Sales (Current Employee) Dallas, TX (US)

    ProsWealth of good information to learn

    ConsPay is good but raises are low.

    Advice to Senior ManagementNo real advice to management

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Happy working environment

    Anonymous Employee (Current Employee)

    ProsGood people, care management, good policy

    Conswork life balance is not good. Too much work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Review

    Anonymous Employee (Current Employee)

    ProsExcellent people with tremendous passion for work

    Consreporting interferes with the ability to do real work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Company has great potential

    Anonymous Employee (Former Employee) Chicago, IL (US)

    ProsGreat work-life balance and perks. Senior management made a concerted effort to involve employees as it re-evaluated and revamped the goals and operations of the company.

    ConsProcess-driven to the extent it gets in the way of simple tasks. Vacation, sick days and time-off days all lumped in one bucket.

    No, I would not recommend this company to a friend

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