TransUnion Reviews

Updated 27 September 2014
Updated 27 September 2014
157 Reviews
2.8
157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Peck
45 Ratings

Review Highlights

Pros
  • They have good policies and management in place to support work/life balance (in 19 reviews)

  • They pay and benefits are satisfactory (not great mind you) (in 5 reviews)


Cons
  • Work-Life balance exists, but is not the strongest the Chicago area (in 8 reviews)

  • There are very few women in upper management (boys club), despite mentoring initiatives (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    Agile Bureaucracy - It is possible, with ninjas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Lead/Architect  in  Greenwood Village, Arapahoe, CO (US)
    Current Employee - Tech Lead/Architect in Greenwood Village, Arapahoe, CO (US)

    I have been working at TransUnion full-time for more than a year

    Pros

    As a member of an acquired organization, the individual organization has a great deal of individual opportunity. We have some great advantages over other area offices.
    Toolset; Progressive initiatives; Accountability; Location; Salary + Benefits > avg; ample training/ conference opportunities; consistent process evaluation; abandoned off-shore/outsourced software development; local scrum teams led by FTEs augmented with contractors; Diligent release process; dedicated operations support dress development efforts to continue w/out production fire interruptions; maturing Agile processes

    Cons

    It's not a boutique development environment where developers & engineers have free reign - some folks struggle with a PCI compliant environment. Developer accounts are not admin accounts. Working around the restrictive permissions is a challenge. Ninjas find ways to negotiate the system constraints with fluidity. If one were to strictly follow processes, delivery pace would be quite a bit slower.
    Often times, a high ranking title associated with your name or close manager buddies are the only way to get a request executed across the enterprise.

    Advice to ManagementAdvice

    The Agile tides are coming to corporate, the days of big up front design and strict process are eroding. CMMI has it's place, but software is malleable, allow fluid change in development processes and the existing production gates should remain effective.
    Acquired offices have differing cultures than corporate and are often the source of the ingenuity that TU needs. When these child companies interact with corporate teams, often the tools and skills are not in sync. Corporate teams tend to adopt "change is bad" fear, and will not adopt newer tools and tactics. Predictably, this creates constraints when hiring new folks and integrating modern technologies. Adopting of modern tools and skills will attract & retain talent. "Train people well enough so they can leave, treat them well enough so they don't want to." -Richard Branson

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Right momentum, Varying workplaces

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion full-time for more than a year

    Pros

    I'm in a great team, in a great division of Transunion. TUHC has a great new leader, and a lot of promise for growth.

    Cons

    Bureaucratic and other typical large company issues.

    Advice to ManagementAdvice

    Keep up the Positive transformation, listen well to the bottom rung on up.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Pros

    One can get to learn many aspects of how the services of this company are provided, new technologies and products and participate directly in their roll outs. Very friendly work environment. There is room for individual growth and expansion.

    Cons

    Not well organized when it comes to documentation and communication. It can become stressful at times and impact work/life balance due to not always enough man power to cover all requirements of its products and their support.

    Advice to ManagementAdvice

    More people need to be hired in products and technologies support areas.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Poor management style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX (US)
    Former Employee - Anonymous Employee in Austin, TX (US)

    I worked at TransUnion full-time for less than a year

    Pros

    Compensation and vacation days are great.

    Cons

    Training is archaic, employees are not heard and it seems there is a complete disconnect between managers.

    Advice to ManagementAdvice

    Talk to your employees more and consider their feedback.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion part-time for more than 8 years

    Pros

    Team leader took care of her employees

    Cons

    Upper management had too many changes

  7. 1 person found this helpful  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Pros

    Good place to learn, friendly environment

    Cons

    everything is unorganized, undervalue technical people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Awesome till now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Chicago, IL (US)
    Current Employee - Senior Consultant in Chicago, IL (US)

    I have been working at TransUnion full-time for less than a year

    Pros

    Work Culture and work-life balance, remote working and flexible timings

    Cons

    promotions, compensation partially, growth for some people

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Hong Kong (Hong Kong)
    Current Employee - Senior Consultant in Hong Kong (Hong Kong)

    I have been working at TransUnion full-time for more than a year

    Pros

    Colleague is friend and management are visionary

    Cons

    Growing pace is extremely fast and might oversight the morale or work pressure from colleague

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Run....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion

    Pros

    -Allowed to work from home twice a week depending on your department
    -Holiday parties at the HQ location are fun

    Cons

    - Mangement lacks respect for their team
    - VP title is given out like candy.
    - Lack of women and minorities in leadership roles. It is made very clear leadership is a boys club.
    - Promotions are not given out based on actual merit or performance, but to those who they're buddies with.
    -No criteria for promotion.
    - Don't expect Mangement to know the job. They're hired to manage and baby sit people, not to do actual work.
    - Lack of training and communication throughout the company

    Advice to ManagementAdvice

    In the two years I was there, the turnover rate on my team was 50%! Treat employees better and train them. Do not hire mangers who do not know the job or who lack the skills to lead a team.

  11. 2 people found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Wilmington, DE (US)
    Former Employee - Customer Service in Wilmington, DE (US)

    I worked at TransUnion full-time for more than 5 years

    Pros

    Opportunities for advancement, great working environment, good pay.

    Cons

    Sometimes management can assign projects to the wrong people and have it affect numbers, but overall they are good. One bad manager doesn't make a bad company.

    Advice to ManagementAdvice

    Make sure quality analysis is actually random and not insert a problem call into a person's monthly quality assessment, make sure you promote the ones who are obviously trying hard to be an asset to the company and not just your friends.

    Recommends
    Positive Outlook
    Approves of CEO

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