Work in HR or Recruiting?
TripAdvisor
3.7 of 5 107 reviews
www.tripadvisor.com Newton, MA 1000 to 5000 Employees

TripAdvisor Reviews

Updated Jun 10, 2013
All Employees Current Employees Only

3.7 107 reviews

                             

85% Approve of the CEO

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

(87 ratings)

70% of employees recommend this company to a friend
107 Employee Reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Smart group of people, fantastic benefits

Anonymous Employee (Current Employee)
Newton, MA (US)

I have been working at TripAdvisor full-time for less than a year

ProsFlexible work schedule
Innovative/ Smart coworkers
Free lunch/ snacks / beverages
Shuttle service from the T
Travel benefits
Fitness reimbursement
On-site gym
Good work/life balance

ConsIt would be easier to get to if the office was downtown or closer to the T, but the shuttle service helps with the commute.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Extremely impressed!

Global Manager (Current Employee)
Newton, MA (US)

I have been working at TripAdvisor full-time for less than a year

ProsThe people are wonderful - very friendly, very helpful. People smile when you look at them. You can walk through the halls and see people laughing and talking and collaborating and genuinely seem happy to be working.

ConsOutgrowing the space rapidly, can be a bit noisy in all the cube areas but sounds like that is being addressed

Advice to Senior ManagementWould be nice to have one of two of the folks on the senior management make a quick "guest" appearance in the orientation program.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Ehhhh, not the worst place to work

Advertising and Sales Team (Current Employee)
Boston, MA (US)

I have been working at TripAdvisor full-time for more than 3 years

ProsThere really are amazing benefits from snacks, lunch, and lots of games. My team also had a great vibe and I really felt that everyone genuinely cared about each other.

ConsThe management never sticks to a decision and there is a lot of politics at mid to upper management level. This was very frustrating when you were trying to work on a project.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • No Opinion of CEO

 

Great experience!

Anonymous Employee (Former Employee)
Newton, MA (US)

I worked at TripAdvisor as an intern

ProsMost of the company is very young cause they hire from a lot of nearby universities

ConsThe HQ is in Newton, which is where I worked. There is not much to do around that area.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Top-notch engineering group in the Boston area

Anonymous Employee (Current Employee)

I have been working at TripAdvisor full-time for more than a year

ProsTripAdvisor treats its engineers really well, with top-of-the-line MacBooks, 30-inch monitors, and frequent opportunities for hackathons & book groups. If you are having trouble, it certainly won't be due to lack of hardware. Everyone is super-intelligent, and even as the company has grown, it has maintained its culture of encouraging frequent face-to-face communication between product managers, designers, and engineers. Work/life balance is encouraged, but employees have a high level of passion about their work, and it never feels like anyone is just there from 9-5.

The company is very data-driven in its methodology, with frequent tests to see which site changes have the most impact. This approach means that small, incremental projects are often favored over large, 6-month initiatives.

TripAdvisor is very popular with users and it is always a thrill when friends and family use the site to plan their vacations.

Lastly, TripAdvisor is a place where any software engineer can build a large network, whether they are a new college grad or have been in industry for a long time. The level of cross-department communication is much higher here than at other companies.

ConsA few areas could be improved. Historically, the company has not had cutting-edge UX design in its DNA, but clearly a continued focus on UX design will help the site improve. All of the engineers are smart, but also extremely opinionated, which makes design & code reviews somewhat more of an arduous process than they need to be.

Advice to Senior ManagementDon't stay content maintaining the site as it is now- continue to take risks improving and iterating on the user experience.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Disapproves of CEO

 

regrettable experience over the last 2 years

Account Manager (Current Employee)
London, England (UK)

I have been working at TripAdvisor full-time for more than a year

Prosbenefits, location in London, commissions

Consmanagement, company policy about reviews control and customer service

Advice to Senior Managementshould be more on the field and understand the real impact of the website on hoteliers

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Awesome experience

Software Engineer (Current Employee)
Boston, MA (US)

I have been working at TripAdvisor full-time for more than a year

Prosfreedom,scope for growth, flexible timings

Constoo much snacks, very fast paced development

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

A special company, product to be proud of, full of smart people

Director (Current Employee)

I have been working at TripAdvisor full-time for more than 7 years

ProsThings get done fast. Despite being a public company, it's not short term, quarterly focused. They care for employees and a genuine care for the end user. Philanthropy is a big priority.

ConsHR programs are not as innovative as peer companies. Big company symptoms are creeping in.

Advice to Senior ManagementContinue listening to employees and encourage their ideas outside of the hierarchy

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Amazing place, fast paced and full of bright people!

Anonymous Employee (Current Employee)
Newton, MA (US)

I have been working at TripAdvisor full-time for more than a year

ProsCool company , fast growth, engineering heaven and great perks. CEO is the humblest most generous guy out there. Charity donations are high on the agenda via the foundation, justgive organization and Kiva. It makes you feel proud that the company cares so much about everyone.

ConsThe grass is ally greener here and I mean it.

Advice to Senior ManagementPause and celebrate a bit more the good results and the growth. It's OK to feel proud and it doesn't mean being complacent.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company, focused on the employee and giving back

Anonymous Employee (Current Employee)

I have been working at TripAdvisor full-time for less than a year

ProsGreat benefits - competitive pay, summer Fridays, lunch 3 times/week, plenty of snacks, coffee/drinks, travel opportunities and discounts, fitness reimbursement, concierge service, charitable foundation that donates significant amounts including to charities you volunteer with if you submit a grant. Very smart, friendly, humble people. CEO is down to earth, cares about employees, advocate for charitable program and gives back substantially.

ConsNone as of yet - work/life balance seems good thus far.

Advice to Senior ManagementKeep it up - focus on employee satisfaction, offer talent the opportunity to rise within, continue recognizing achievements, and keep the foundation going!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
1120 of 107 Reviews RSS Feed embed Embed

Worked for TripAdvisor? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

TripAdvisor Videos

Loading...

TripAdvisor – Why Work for Us?

TripAdvisor® is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.