TripAdvisor Reviews

Updated 27 August 2014
Updated 27 August 2014
186 Reviews

3.7
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
146 Ratings

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag (in 14 reviews)

  • benefits are good, free lunch, outting, etc (in 27 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management (in 9 reviews)

  • Sure, the company went through some growing pains, which is understandable (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Financially rewarding, but not a lot of fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TripAdvisor full-time

    Pros

    The company continues to grow and has products that put it ahead of the curve in the travel space. It continues to innovate and diversify it's products and has placed itself in a position to continue to do well.

    Compensation and benefits/perks can be very good.

    Cons

    It can be a very political environment, you need to have relationships with the right people to succeed in the long term. Often management is not concerned with how things are done, just that they get done. This trickles down the chain and employees are often viewed as resources to achieve a goal regardless of the impact to them. In many groups you either sink or swim and if you sink you can get thrown under the bus and can become the scape goat for a unsuccessful project or initiative.

    I also agree with a previous reviewer that noted that TripAdvisor is keenly aware of glassdoor reviews and strongly encourages current successful employees (those that just got promoted, had a good experience, etc) to write positive reviews on working at Trip. While there may be nothing technically wrong with this, the approach seems odd for a company based on unbiased reviews.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    TripAdvisor Response

    Dec 05, 2013Global Manager, Talent Acquisition

    Thanks for your feedback. We're thrilled that you found TripAdvisor financially rewarding. We're also pleased that you think we build cool products that are ahead of the curve--we think so too! We're ... More

  2. 1 person found this helpful  

    Not bad, but could do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Oxford, England (UK)
    Current Employee - Account Manager in Oxford, England (UK)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Good perks - healthcare, travel allowances, leisure subsidies and free fruit

    Cons

    Chaotic structure, and ongoing disconnect between project management, customer facing teams and the consumers who use their services

    Advice to ManagementAdvice

    Start seating development teams and project management teams together so that they can resolve problems on the spot and stop the culture of isolation and prioritisation that ensures that simple issues take months to resolve.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great place to work- great product, great people and company commitment to careers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Very smart people. Company commitment to developing employees and their careers. Great product with strong, entrepreneurial leadership. Exciting workplace.

    Cons

    Fast moving. Don't come out TripAdvisor if you want a slow moving, relaxed company. The dress code is relaxed- but be prepared to move fast. Speed wins isn't just a motto.

    Advice to ManagementAdvice

    Continue to balance the start-up feel while the size of the company increases. Though more infrastructure will be needed over time, the critical view of bureaucracy makes TripAdvisor unique- and it works.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Work at TripAdvisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor as a contractor

    Pros

    smart and innovative people to work with
    diverse and interesting projects to work on
    Risk taking environment---great opportunities to test new programs/ideas

    Cons

    commute can be difficult
    work/life balance can suffer at times

    Advice to ManagementAdvice

    As evolve, keep the innovative "feel/tone" of a small company

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place for great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resource Department  in  Beijing, Beijing (China)
    Current Employee - Human Resource Department in Beijing, Beijing (China)

    I have been working at TripAdvisor full-time for more than a year

    Pros

    more project to get more experience.
    speed up!
    very good benefit and flexible

    Cons

    if the local website would be more localization, that may be better impact of branding in China.

    Advice to ManagementAdvice

    great company, great experience

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I LOVE WORKING AT TRIPADVISOR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    -Supportive Management team
    -GREAT CULTURE
    -Smart people
    -Innovative
    -Practical

    Cons

    -work life balance can be a challenge.

    Advice to ManagementAdvice

    continue to keep the culture in tact to continue our journey of success.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Super Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Lots of opportunities, smart and innovative employees, successful company, constant encouragement to learn and develop.

    Cons

    At times a bit demanding. Sometimes there is too much emphasis on Speed Wins.

    Advice to ManagementAdvice

    Keep up the good work. Continue to recognize talented employees and reward them appropriately.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    TripAdvisor is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Recruiter  in  Newton, MA (US)
    Current Employee - Senior Recruiter in Newton, MA (US)

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Dynamic fast-paced environment - "Speed Wins"
    Collaborative culture
    Smart people
    Career growth opportunities
    Great benefits
    Visionary leadership
    Transparency
    Moving to a new state-of-the-art building in 2015

    Cons

    Commuting to Newton is a challenge for some.
    We could use a few more interview and conference rooms as we continue to grow.

    Advice to ManagementAdvice

    Keep innovating!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing company, amazing growth, amazing culture

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    I have been working at TripAdvisor full-time for less than a year

    Pros

    -Perks and benefits--free lunches, company-paid for health care for me, small every day things like being able to bring my dog to work

    -Fast pace--getting stuff done

    -Growth--nice to be at a company that's on the upswing

    -Smart people--I like my team

    Cons

    -Fast pace can also be tough at times

    -Expectations for individual success could be more clearly defined

    Advice to ManagementAdvice

    Keep thinking about communicating big and small things to employees---we move really fast so this can get lost

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    This is a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Speed and active company, with passion, smart people, always trying to improve itself from different perspective, trying new things, innovative, always trying to treat employee good and right. This is a company with great future

    Cons

    Cross-team cooperation needs to be improved. People should have sense for the whole business but not just focus on their own territory or area. Management needs to encourage people to think more broadly

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO

    TripAdvisor Response

    Nov 06, 2013Global Manager, Talent Acquisition

    Thanks! We think it’s a pretty excellent company, too. Thanks also for your feedback on improving cross-team communication and cooperation. As we continue to grow, it’s something that is very ... More

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