UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated 29 October 2014
Updated 29 October 2014
2,079 Reviews
2.9
2,079 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
818 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 265 reviews)

  • Good work life balance if you are in development rather than support projects (in 142 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 97 reviews)

  • This company also does not offer their employees good health insurance (in 85 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Dysfunctional upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Research Analyst
    Former Employee - Senior Research Analyst

    I worked at UnitedHealth Group full-time

    Pros

    Most of the work is interesting

    Cons

    Although they pretend to be transparent and inclusive, upper management seems to be an exclusive club with little regard for staff satisfaction or retention. In their pursuit of short term profits, they make incompetent strategic decisions and have lost a lot of extremely talented staff to competitors.

    Advice to ManagementAdvice

    See above. Listen to your staff.

    Doesn't Recommend
    Disapproves of CEO
  2. 5 people found this helpful  

    Overall good place to work but too much corporate bureaucracy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Pros

    Good work live balance. Corporate culture initiative is looking to change environment but it is slow. Descent benefits.

    Cons

    Frequent cost cutting measures and layoffs to ensure bottom line is met result in most work being reactive to current fires rather than working to prevent future ones. Communications is difficult at times between layers. Too many policies and procedures and different internal systems to wade through sometimes to get any real work done. Not a lot of change to advance within the company past certain levels unless you know the right people or worked with them at a prior employer.

    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Great intentions, Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Phoenix, AZ (US)
    Current Employee - Senior Project Manager in Phoenix, AZ (US)

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Ability to work from home, flexible hours. You are surrounded by highly intelligent people working at break-neck speeds.

    Cons

    I've been "reorged" to 5 different teams within the past 2 years. I can't help but feel like the leadership is in a perpetual loop of changing something without thinking about the implications and then having to change it again because it wasn't thought through.

    Advice to ManagementAdvice

    Tactical and strategic decisions go hand-in-hand. Think about both long and short term impacts before you act.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 6 people found this helpful  

    A great place to work because of the great people that you work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer in Horsham, PA (US)
    Former Employee - Senior Developer in Horsham, PA (US)

    I worked at UnitedHealth Group full-time (more than 5 years)

    Pros

    Very professional, intelligent and caring staff.

    Cons

    The company does not really care about it's employees. Very poor increases using the economy as an excuse, even though their stock is through the roof. Very poor bonuses even though they advertise up to 20% of salary, A good review equals 0 bonus in 2014. Prior years were also dismal with the same excuse.
    Benefits are horrible. Anyone with a choice, such as a working spouse, would choose healthcare benefits from the spouse. You would think that a healthcare company would offer good healthcare benefits to its own employees, but you would be wrong.

    Advice to ManagementAdvice

    Treat your employees fairly. Set an example for other businesses to follow. Your employees are afraid to tell you what they really think.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Inside Sales in Durham, NC (US)
    Current Employee - Vice President Inside Sales in Durham, NC (US)

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    Rock solid financially and employee friendly.

    Great pay and decent benefits. You can get rich there in no time.

    Cons

    That said, United is an iceberg to its customers and the general public. They are shamelessly elitist. There are a whole lot of multi-millionaires running around those buildings that no one can figure out what they do.

    Advice to ManagementAdvice

    Live up to your talk.

    Instead of announcing the 100th " we built a park in Topeka" press release, or deluding oneself that weeding a hospital's front yard is being socially conscious, try to make sure no one who works for you ever makes $22K a year. Additionally, senior management pay, of which I was one, is over generous. It was too painful to watch people who make $600,000 a year, let go single, 50 year old women and then fly first class, drink fine wine and talk about how tough it was. There's a better way and we all know what it is.

    Do it !

    Recommends
    Positive Outlook
  7.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at UnitedHealth Group full-time (more than 10 years)

    Pros

    Room for growth, advancement and flexable

    Cons

    Insurance package offered to employees is high

    Advice to ManagementAdvice

    Communication

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Current employee, RN Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephonic Case Manager in Brentwood, TN (US)
    Current Employee - Telephonic Case Manager in Brentwood, TN (US)

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    The company is active in community support and promote volunteer efforts of employees. Many learning opportunities, education reimbursement if directly applicable to current job duties. Above average pay, good amount of time off based on years of service. Autonomy is a plus.

    Cons

    High workload with many days requiring longer than 8 hour day to complete all duties as a salaried employee. Scheduling time off subject to staffing needs. There is a consistent amount of high expectations for employees to meet metrics, constant changes, with poor communication across the multiple departments. Job duties can widely based on business needs.

    Advice to ManagementAdvice

    More research into pros/cons of process prior to implementation could help overall satisfaction for all involved.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Enjoy working Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Great flexibility
    work with strong and intelligent management

    Cons

    Fast paced environment not always room for learning

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    System analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Systems Analyst II in Hyderābād (India)
    Former Employee - IT Systems Analyst II in Hyderābād (India)

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    Gives exposure to health care insurance

    Cons

    Things are pretty good at United health group

    Advice to ManagementAdvice

    Needs to help with employee engagement

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It has been a learning experience, well worth the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management Support Analyst in San Jose, CA (US)
    Current Employee - Product Management Support Analyst in San Jose, CA (US)

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    stability, income, location. benefits, and team

    Cons

    irate customers when something isn't working correctly

    Recommends
    Positive Outlook

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