UnitedHealth Group

  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated 21 August 2014
Updated 21 August 2014
1,929 Reviews

2.9
1,929 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
787 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Historically positive but they've lost their core value focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Historically profitable, well run company. Able to "look ahead" and plan proactively to market changes. Corporate leadership is strong.

    Cons

    Priorities have become unbalanced. While Executive leadership is strong, the increasaing absence of connection to day to day operations is eroding the organizations "fabric". Customer focus is being fractured due to overfocus on internal priorities without coordination across business segments. Significant erosion in personal and therefore, team accountability with parallel ersoion in culture and values.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Hard work, interesting work, variety of people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Had the opportunity to learn a lot, and to connect with so many really smart and talented people. There was beginning to be a move to have more job moves between business units and that expands opportunities for learning. Great retirement plan.

    Cons

    Difficult to find balance as there is an expectation of always being on and available. Benefits are closer to what the generic market would be. Some leaders shouldn't be managing people -- they seem to look at their team as expendable resources to burn through.

    Recommends
    Disapproves of CEO
  3. 1 person found this helpful  

    Not much opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriter  in  Saint Petersburg, FL (US)
    Former Employee - Senior Underwriter in Saint Petersburg, FL (US)

    Pros

    Decent benefits, interesting workload, range of responsibilities. Opportunities to gain skills but not a ton of places to use them.

    Cons

    Demanding workload, salaries are not tied to quality or quantity of work. We were all treated essentially the same for varying degrees of competency and production.

    Advice to ManagementAdvice

    Need some sort of development program to retain top talent. Many of the best employees have left for better advancement opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    My Dept. is great, however the pay is subpar for the amount of work that is expected from everyone especially with no ot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk  in  Kingston, NY (US)
    Current Employee - Clerk in Kingston, NY (US)

    Pros

    I like my co-workers and my manager. We are not micro managed and we are appreciated, plenty of give and take in my dept.

    Cons

    Unless someone leaves my dept. or retires there isn't any room for growth. And trying to get a job within another dept. is ridiculously hard although we already work there. The pay is subpar, especially for these times. Someone needs to come and look and the real estate market and prices in upstate NY and realize that it is not a cheap place to live.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    "Was given opportunities to grow with big responsibilities"

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Director  in  Minneapolis, MN (US)
    Current Employee - Product Director in Minneapolis, MN (US)

    Pros

    Being in a large company with many talented people working on transformational projects. There are many opportunities with such a diverse company to progress in your career. Teams of highly skilled people worked together to make things happen.

    Cons

    It was a challenge to see multiple rounds of lay offs over the years of working there. You work hard on a large project and when it is finished many good people were let go.

    Advice to ManagementAdvice

    Try harder to find jobs within the company rather than lay people off. Culture training was great.

    Recommends
    Positive Outlook
  7.  

    claims adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor  in  Tonawanda, NY (US)
    Former Employee - Claims Processor in Tonawanda, NY (US)

    Pros

    good job, flexible with your schedule and offer work from home opportunities. very appreciative of their staff and encourage movement around the company. occasional mandatory overtime but if you can meet their numbers you can work from home. the 16 week training course is very intense and can be very stressful. they give you timed tests and there are long lectures. if you make it through...which not everyone did from my class you go to the floor and they coral you until you meet their numbers. if you cant you will be let go.

    Cons

    health benefits are terrible and expensive. hourly pay is not up to par.

    Advice to ManagementAdvice

    keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good employer, but lots of reorgs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Proposal Manager  in  Irvine, CA (US)
    Former Employee - Proposal Manager in Irvine, CA (US)

    Pros

    work from home opps, there are chances to go to sister companies

    Cons

    salary ranges were somewhat low for analysts

    Advice to ManagementAdvice

    compensation needs to be reviewed

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good Work/Life Balance, Poor Benefits and Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Operations Coordinator  in  Houston, TX (US)
    Current Employee - Senior Business Operations Coordinator in Houston, TX (US)

    Pros

    Great all-around people to work with.

    Cons

    Benefits are poor for a health insurance company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    High Risk and Disease Management Case Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Case Manager  in  Atlanta, GA (US)
    Current Employee - Nurse Case Manager in Atlanta, GA (US)

    Pros

    Employee friendly. Peer support. Work from home. Pay satisfactory. Education provided excellent. Encourage continual education and offer multiple learning opportunities..

    Cons

    Work-life balance
    Demographic High Risk, Elderly. High Volume. Difficult to educate with environment providing internet and online assistance. Population is not computer literate or have health goals within changing health environment.
    Training needs improvement. Difficult to find information needed to complete job aids.
    Some employees seem to be fast tracked with less education and training than others.
    Difficult to keep production and quality expectations aligned.

    Advice to ManagementAdvice

    Improve work-life balance via decreasing stress.
    Demographic appropriate education.
    Less micromanagement.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Hard working people who are willing to work the extra hours to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Operations Director  in  Golden Valley, MN (US)
    Former Employee - Sales Operations Director in Golden Valley, MN (US)

    Pros

    UHG is a manufacturing company in healthcare disguise. It is a great place to learn finance, product profit margin, and managing cross functional, global teams.

    Cons

    UHG can be a grinder. Remember, their sales cycle follows that calendar year with little opportunity to make up ground if the LOB misses its January 1 sales goal.

    Advice to ManagementAdvice

    Management is often honest; however, timeliness of business driver need must improve.

    Recommends
    Positive Outlook
    No opinion of CEO

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