UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated 23 September 2014
Updated 23 September 2014
2,002 Reviews
2.9
2,002 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
791 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good place to learn the basics, but don't stay too long. There is greener grass just over the fence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Service Representative  in  Hooksett, NH (US)
    Current Employee - Senior Client Service Representative in Hooksett, NH (US)

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    Full benefits package, great exposure to the industry.

    Cons

    A low-end job that majors focuses on all the wrong things. Thoughtless metrics system chokes out talented people who might actually care about doing good business.
    Employees are treated like children and thus, often behave as such.

    Advice to ManagementAdvice

    More actively work with other management peers to apply pressure on middle management for better metrics and a more professional employee atmosphere. Hire better quality, higher-paid employees to reduce turnover and quality of staff.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    Employees viewed as expendable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Analyst  in  Lake Oswego, OR (US)
    Current Employee - Business Operations Analyst in Lake Oswego, OR (US)

    I have been working at UnitedHealth Group full-time for more than 10 years

    Pros

    Nation wide company, room for re-location if necessary. Co-workers dedicated to the customers

    Cons

    Company culture views employees and customers as expendable. Upper management and corporate heads disregard experience and high value asset employees in favor of board of director profits.

    Advice to ManagementAdvice

    Loyalty is a two way street. You spend millions training new employees to spend less on salaries and dump experienced employees without the opportunity to advance themselves or transfer to other positions. You keep losing knowledge sets and money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Wide variety of directions you can take your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Director  in  Minnetonka, MN (US)
    Current Employee - IT Director in Minnetonka, MN (US)

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Great career options given the breadth and size of the company. Fairly progressive from an IT standpoint again given it's size.

    Cons

    Lots of typical challenges for a huge company but the company acknowledges it and is trying to address them. It's a very self serve culture which may not be for everyone.

    Advice to ManagementAdvice

    Give the company a smaller company feel by being more present to the people in your organizations. Get out of your office and walk the floor and engage folks.

    Recommends
    Positive Outlook
    Approves of CEO

    UnitedHealth Group Response

    Sep 15, 2014Talent Community Manager

    Thank you for sharing your experience. We appreciate your positive comments and authentic point of view!

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    OK if you don't want to take your career to the next level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Automation Analyst  in  High Point, NC (US)
    Former Employee - Automation Analyst in High Point, NC (US)

    I worked at UnitedHealth Group full-time for more than 8 years

    Pros

    Work/life balance
    PTO
    PLENTY of overtime
    Working from home

    Cons

    -limited resources if you wanted to grow and move up within the company
    -working from home was a con...management didn't pay attention to the needs of its telecommuting staff and there was a huge disconnect
    -the so-called career related courses they had available through HR weren't actually available...every time you attempted to sign up it would indicated the classes were only for India personnel or not available

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Very Good Work but no onsite opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Hyderābād (India)
    Former Employee - Senior Software Engineer in Hyderābād (India)

    I worked at UnitedHealth Group full-time for less than a year

    Pros

    * quality development work.
    * excellent learning in your and cross skills.
    * NO client headache.
    * No variable deduction during bench period.
    * Leadership also help in your technical doubts.
    * Flexible working hours.
    * Good work culture.
    * No micro management.

    Cons

    * No onsite opportunities.
    * Less projects on Cognos, so long bench period.

    Advice to ManagementAdvice

    * try to focus on the associates who are on bench..assign them project asa IT IS AVAILABLE.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Stability, Plentiful Career Paths, Frustratingly Lacking in Business Development(For Now)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Coordinator  in  San Diego, CA (US)
    Former Employee - Patient Care Coordinator in San Diego, CA (US)

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    The definition of a strong reliable, stable employer that you can be assured will be here tomorrow.

    Served on an Operational Discipline Committee which the very idea of having one is a pro in of itself. Again, my feelings towards e company are of gratitude as they enabled me discover/narrow my natural skill set , a key moment in my career development.

    Cons

    Rapid Growth with poor planning has led to the ascension of individuals lacking the appropriate skills to manage their positions currently causing quality employees to leave for other companies while promoting mediocrity and poor view of the company. I expect this to change eventually as upper management is impressive, though weeding out the "excellence suppressing" middle management types is difficult in such a complex industry. View shared by a few Six Sigma Blackbelts I discussed the issue with while employed with me. I believe they have remained with the company and the issue is progressing slowly but surely.

    Advice to ManagementAdvice

    No advice, just gratitude for the experience/opportunity to contribute/develop my business repertoire.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I like it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative
    Current Employee - Claims Representative

    I have been working at UnitedHealth Group full-time

    Pros

    Don't have to talk to customers or patients

    Cons

    Sitting alot and gets repetitive

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time for less than a year

    Pros

    great opportunities to improve and develop one's career
    Awesome supervisor and manager always willing to help you on the job
    excellent training, very thorough.

    Cons

    I had a very understanding supervisor, however the "occurrences" before warnings are not a effective way to assess the performance of employees. I had none, but a lot of my co-workers stressed and struggled to meet the requirements and they were very good workers.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Stable Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rework Specialist  in  Greensboro, NC (US)
    Current Employee - Rework Specialist in Greensboro, NC (US)

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Ability to telecommute, flex schedules, good benefit packages

    Cons

    Quick to put people on performance warnings, difficulty moving from one department to another.

    Advice to ManagementAdvice

    The stringent, computerized metric evaluations neglect to consider the employee as a whole.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Not too shabby

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Golden Valley, AZ (US)
    Current Employee - Financial Analyst in Golden Valley, AZ (US)

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Great people, plenty of opportunities for process improvement. Opinions are appreciated

    Cons

    Big company... change is constant, but slow moving. Typical problems you'd face working in a company this large.

    Recommends
    Positive Outlook

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