Universal Health Services

www.uhsinc.com

Universal Health Services Reviews

Updated 27 January 2015
Updated 27 January 2015
86 Reviews
2.6
86 Reviews
Rating Trends

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Universal Health Services Chairman, President, and CEO Alan B. Miller
Alan B. Miller
48 Ratings

Review Highlights

Pros
  • provided good benefits and other pleasant positives for job (in 5 reviews)

  • non management personnel are awesome- team work and supportive (in 4 reviews)


Cons
  • Non existent communication, terrible patient care, dangerous staffing ratios (in 6 reviews)

  • High turnover rate; high complaint rate from residents (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    stressful, disorganized, costant change over of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Technician in Charlotte, NC (US)
    Former Employee - Mental Health Technician in Charlotte, NC (US)

    I worked at Universal Health Services full-time (more than 5 years)

    Pros

    paid well compared to competing companies.

    Cons

    seemed to focus more on profit then actually helping clients. disorganization, inconsistent management.

    Advice to ManagementAdvice

    make management more permanent.

    Doesn't Recommend
    Neutral Outlook
  2.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services full-time (more than a year)

    Pros

    hours, benefits, time off,

    Cons

    pressure, FTE, commute, large corp problems

    Recommends
    Positive Outlook
  3.  

    Good Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative in King of Prussia, PA (US)
    Former Employee - Business Development Representative in King of Prussia, PA (US)

    I worked at Universal Health Services full-time (more than 3 years)

    Pros

    Department i worked in, ppl at my hospital, macro managed

    Cons

    Corporate politics, not appreciated for efforts at corporate level

    Advice to ManagementAdvice

    Pay better

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Corporate Limbo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Health Services

    Pros

    Wonderful staff, Well appointed and clean facility, excellent work--great opportunity to experience mental health service provision with variety of patients and a variety of issues. Demands clinical versatility and working with patients is generally very satisfying

    Cons

    "census rules all". Many times it felt as if staff were pawns who, when their use had expired, or money could be saved through send homes, RIF, or exaggerated violations, would be dismissed or relieved of duty. The overall atmosphere was very focused on the hospital's financial health rather than the patients'

    Advice to ManagementAdvice

    Experience the hospital from every level: patient, housekeeping, techs, nursing, therapy, admission, business, and cafeteria to better understand your staff, the perceptions of staff and how the focus on the census tends to invalidate much of the effort put toward patient care

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Very disorganized staffing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services

    Pros

    team working is excellent. employees work very hard.

    Cons

    staff management is horrible. If you are asking us to stay for double-shift every single day, go figure, something is wrong with your staffing.

    Advice to ManagementAdvice

    Let's start with hiring more employees to meet the need of the hospital.

  7. 1 person found this helpful  

    Okay place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Reno, NV (US)
    Former Employee - Manager in Reno, NV (US)

    I worked at Universal Health Services full-time (more than 10 years)

    Pros

    Sincere intention to be a good company, treat employees with respect and offer competitive products and services. Many opportunities to learn new skills and think outside the box.

    Cons

    Top heavy with management and very difficult to get projects and initiatives moving forward as there are too many chiefs protecting their own interests. Lacked clear sense of direction.

    Advice to ManagementAdvice

    Streamline layers of management and decision making processes. Better and more cohesive communication as to what the immediate organizational goals and priorities are.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Not the best company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Technician in Las Vegas, NV (US)
    Former Employee - Mental Health Technician in Las Vegas, NV (US)

    I worked at Universal Health Services full-time (more than a year)

    Pros

    Easy hire because they don't really care who they employ within their unit. Especially SMTC.

    Cons

    No experience, high turnover rate, SMTC is ran by nurses, no order or structure.

    Advice to ManagementAdvice

    Manage and learn the position just as much as any other so when there's conflict you know what they're talking about and how to resolve it.

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Fortune 500 Company Earns Its Reputation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mental Health Therapist in Tucson, AZ (US)
    Former Employee - Mental Health Therapist in Tucson, AZ (US)

    I worked at Universal Health Services

    Pros

    NONE for the patients and clinicians who are still suffering through the clumsy, chaotic transition of UHS's acquisition of former not-for-profit inpatient behavioral health service. Greed before need permeated the unit milieu and management culture.

    Cons

    Despite all UHS Management's claims of being experts in implementing transitions, citing their broad experience and unparalleled resources in owning multiple hospitals across the U.S., I felt no plan; each day it was free-fall. Every morning, my gut was in knots not knowing what to expect.

    Organizational policy, procedure, and communication systems -- basic infrastructure required to perform one's job -- lagged. I had no phone in my office for months. Faxes and photocopiers -- the staple of every business -- were replaced with inferior models that broke down, disrupted work flow, hence productivity, hence negatively impacted patients' treatment.

    From the period of March 2014 - August 2014 when I was a member of line staff, I can assert that conditions were often unsafe. Patients appeared on the units with no admission papers. There were staffing shortages. One weekend, patients on all three units were without toilet paper. Is this not appalling?

    Does this truly reflect "Premiere Treatment" UHS's glossy new PR brochure advertises?

    Working under such a level of double-speak and denial is absolutely antithetical to the credo of psychotherapy. I started to feel crazy myself and soon found another job as a therapist in a more stable working environment at a company that endeavored to abide by its ethics and principles.

    Advice to ManagementAdvice

    "The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion."

    PLEASE, for the good of the whole:

    FIND A WAY TO WALK YOUR TALK from board room to where the rubber meets the road at the actual point of service, treating vulnerable human beings. How can any one profit with a 42% staff turnover rate? Excellent line staff will continue to leave when feeling abused, jerked around or taken for granted.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Be patient. Make it work to your benefit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Wildomar, CA (US)
    Former Employee - Anonymous Employee in Wildomar, CA (US)

    I worked at Universal Health Services

    Pros

    Health benefits. benefits. benefits.

    Cons

    Absolutely no loyalty to long term employees. Certifications are not recognized. Management says they are not a teaching hospital to take on new grads but take on students through out the hops.

    Advice to ManagementAdvice

    Book smart doesn't make you job smart.

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