Unum Group Reviews

Updated 16 April 2015
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Employee Reviews

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  1. Client Data Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Client Data Specialist in Chattanooga, TN (US)
    Current Intern - Client Data Specialist in Chattanooga, TN (US)

    I have been working at Unum Group as an intern (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Although my team has not benefited from it as much as other areas, they really try to provide opportunities for development and encourage matriculation to other positions as interests change. Everyone at the company is very friendly and willing to help if they can.

    Cons

    They work environment can be stifling if you're looking for life outside of a grey cube. The buildings themselves public areas are nice, but the work areas need to be updated.

  2. Helpful (3)

    Becoming a less desirable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Specialist in Portland, ME (US)
    Former Employee - Client Service Specialist in Portland, ME (US)

    I worked at Unum Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can learn a lot about the insurance industry at UNUM, fellow employees are supportive of other employees, even when they have their own heavy work loads.

    Cons

    UNUM drops on its ranking on the best places to work in Maine each year. UNUM for many years remained in the first or second place as best places to work for large companies in Maine, but has experienced a steady slide downwards on the list and now struggles to remain one the list. I spoke to HR at UNUM about this and they acknowledge that UNUM is struggling and is trying to manage its reviews the best it can. UNUM , like many big companies now, asks employees to manage very heavy volumes of work especially for the service areas and disability benefit payers. I have worked at UNUM for many years, and in my opinion, it is not as desirable a place to work as it was. Stress is a serious issue among the employees, but upper management, in my opinion is more interested in getting the highest production numbers it can from each employees, and hopes its employees will remain off stress disability.

    Advice to Management

    Upper management knows it drives its employees very hard for production, this will continue as long as the economic climate supports it.

  3. Helpful (3)

    Great pay, benefits and work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Chattanooga, TN (US)
    Current Employee - Systems Analyst in Chattanooga, TN (US)

    I have been working at Unum Group full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Pay and Benefits are the best you'll find in the Chattanooga area. Coworkers and professional and friendly. Downtown office location is nice. Overall, the company is well managed and operates smoothly for it's size. Company is a respected industry leader.

    Cons

    Work can be monotonous and not very challenging or engaging. If you want to be challenged professionally, you'll have to work very hard to seek out challenges.
    As with most corporations of this size, there is some dead-weight (employees who are either incompetent or lazy but remain employed). If you are competent and have a strong work ethic, it's possible that you'll end up carrying the weight of some of these employees.
    Performance review process is just annoying paperwork that no one takes seriously.

    Advice to Management

    Continue to offer outstanding pay and benefits.
    Revisit the performance review process and empower managers to manage without using canned processes and tools that lack value.

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  5. Stable Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Time off, location, community involvement.

    Cons

    Changing market, executives not as progressive as other groups in same business.

  6. Benefits Center Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefits Center Coordinator in Chattanooga, TN (US)
    Current Employee - Benefits Center Coordinator in Chattanooga, TN (US)

    I have been working at Unum Group full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    work at your own pace

    Cons

    high volume of claims that seems impossible to get done in timeframe alloted

    Advice to Management

    n/a

  7. Helpful (1)

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disability Benefit Specialist in Glendale, CA (US)
    Former Employee - Disability Benefit Specialist in Glendale, CA (US)

    I worked at Unum Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Assigned mentor in beginning and then cut loose with 100 clients. Pay is good and bonus is often given.

    Cons

    Hard to advance beyond Disability Benefit Specialist - nothing really opens other than team manager.

  8. Enjoyed my time there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Support Analyst in Portland, ME (US)
    Former Employee - Business Support Analyst in Portland, ME (US)

    I worked at Unum Group full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good personal growth, liked the office culture and my team, had a great relationship with my boss, good work-life balance, great recognition programs

    Cons

    I don't recall any cons of working at Unum. I enjoyed my time there.

  9. Great place to work with excellent salary potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Project Manager in Portland, ME (US)
    Current Employee - Technical Project Manager in Portland, ME (US)

    I have been working at Unum Group full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Unum is a great place to work. Provides excellent Benefits, vacation and job opportunities within the company. Lots of challenging job assignments and training opportunities.

    Cons

    Company is always looking to improve, however goes through major changes and upheaval every few years while doing that..

  10. Helpful (1)

    There is plenty of room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group

    Pros

    The benefits are great and they understand that life happens. Paid time off is very generous and they understand that everyone has a life outside of work.

    Cons

    The company is so large that often times you may feel like you are just a number.

    Advice to Management

    Be open to change.

  11. Don't fear Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Infrastructure Analyst in Dorking, England (UK)
    Current Employee - Infrastructure Analyst in Dorking, England (UK)

    I have been working at Unum Group full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    The group acknowledge there are issues with the way the company functions and are trying to address them

    Cons

    Chnage is slow and often changes direction

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