Vanguard Reviews

Updated 21 April 2015
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3.2
852 Reviews
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Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
504 Ratings

Pros
  • Work/life balance is a priority as you don't work crazy hours and get a lot of vacation time (in 120 reviews)

  • Great benefits; was able to earn MBA and CFP with full tuition reimbursement (in 67 reviews)

Cons
  • The positions in AZ are largely call center support roles, or supervisory roles (in 53 reviews)

  • Good work/life balance for some people, but not if your on the phones (in 16 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (3)

    Didn't Appreciate what I had until I was gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As you get older, you appreciate the 'total compensation' package even more.
    The health benefits are steller as is the PTO and retirement. I have not seen a company even compare.

    No mass layoffs

    Cons

    Some Depts are great, some aren't. It all depends on the dept that you are in. If you are not in a dept that you enjoy, then post out to another one. A bad dept is not a reflection on the company as a whole.

    Advice to Management

    Appreciate your employees and offer more flexible scheduling for work life balance.

  2. Helpful (1)

    Retirement services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Scottsdale
    Former Employee - Associate in Scottsdale

    I worked at Vanguard full-time (More than 10 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Nice people nice office etc. Good training and benefits

    Cons

    Once your over a certain age forget it

    Advice to Management

    Appreciate mature associates

  3. Helpful (2)

    Fund Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Job security, benefits (401k employer contributions), growth potential,

    Cons

    Lower-end salary for the industry, who you know and not what you know mentality, favoritism

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Senior Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Graphic Designer in Valley Forge, PA (US)
    Former Contractor - Graphic Designer in Valley Forge, PA (US)

    I worked at Vanguard as a contractor (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexibility within the job was amazing.

    Cons

    Flexibility as an employee isn't amazing.

    Advice to Management

    Allow the same flexibility as other employers do. Employees will greatly appreciate it and work harder.

  6. Product Development Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Development Manager in London, England (UK)
    Current Employee - Product Development Manager in London, England (UK)

    I have been working at Vanguard full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everything that is done is with the clients in mind, employees are treated very well, flexible working hours, opportunity to progress and learn is abundant

    Cons

    Salary is not as competitive as other similar firms, and there is a cap of 10% for any salary increase, including promotion.

    Advice to Management

    Increase salary to be more competitive especially where we are doing business now in financial hubs where there is alot of opportunity for employees to be head hunted away from Vanguard to somewhere with a better package.

  7. CRA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits (medical, dental, PTO)
    They are very flexible for those in the Military (reserves/guard).
    Fantastic 401(K) benefit package.

    Cons

    Moving toward an employment model of hiring through a contractor company. Makes it a longer process for new hires to become full employees and obtain their certifications.
    Phone positions are never glamorous - keep that in mind.

    Advice to Management

    I wish that more supervisors were focused on crew development.

  8. Fantastic client owned company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Relationship Administrator in Phoenix, AZ (US)
    Former Employee - Client Relationship Administrator in Phoenix, AZ (US)

    I worked at Vanguard

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and staff, wonderful clients

    Cons

    Most jobs involve sitting in front of a computer, which is not good for your health.

    Advice to Management

    Offer adjustible desks to all the crew

  9. Helpful (1)

    Investment Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's an easy job. Get you're feet wet. Great work life balance. Lots of people right out of college.

    Cons

    micro managed because you're on the clock

  10. Helpful (4)

    They change direction frequently and rarely complete what they begin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Charlotte, NC (US)
    Current Employee - Data Analyst in Charlotte, NC (US)

    I have been working at Vanguard full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    It is a good place to get an entrance into the professional world. They take diversity seriously and take great care to train new hires to handle their new positions.

    Cons

    Pay is 15% less than similar jobs for other investment firms. Not much connection between the goals set by senior management and the actual jobs being done at the ground level.

    Advice to Management

    Managers should pick a direction and sick with it. Then he willing to own it when that direction doesn't pay off like they expected. They should keep their goals based on concrete, measurable information instead of changing gears to hide poor performance.

  11. Intelligent people always doing the right thing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fantastic 401k plan and health benefits. Senior management is very engaging with the employees, much more so than in previous Wall Street financial institutions that I have worked for.

    Cons

    Non IT roles have limited to zero opportunity to work from home. Work life balance tends to suffer since the amount of time off is limited, especially if you are not in a management role or your tenure is under 5 years.

    Advice to Management

    Do not let the global push turn the organization into a slow behemoth, one that takes too long to adjust do to large stubborn administrative hierarchies. Keep the investment strategy fresh.

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