Verizon Reviews

Updated 28 August 2014
Updated 28 August 2014
2,316 Reviews

3.3
2,316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Verizon President & CEO Lowell McAdam
Lowell McAdam
772 Ratings

Review Highlights

Pros
  • excellent pay and benefits for the type of work performed (in 183 reviews)

  • Good benefits and competetive or better salary especially the more years you have (in 209 reviews)


Cons
  • Not a very flexible working schedule to meet today's work/life balance needs (in 77 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 78 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great working conditions; beautiful people; Has what it takes to be #1 in the Telco industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Program Manager  in  Melbourne
    Current Employee - Service Program Manager in Melbourne

    I have been working at Verizon full-time for more than 8 years

    Pros

    Great work environment, flexibility around working hours, telecommuting; Endless training opportunities; exciting projects and solutions

    Cons

    Global company = processes are slow; Lack of career opportunities if not working from main offices;

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    [Verizon Business formally MCI] a decent employer but somewhat hampered by size and organizational structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Technician
    Former Employee - Operations Technician

    I worked at Verizon full-time for more than 3 years

    Pros

    Decent work environment, good company value (emphasis on providing quality)

    Cons

    Not a very dynamic environment, not many opportunities to contribute to areas beyond ones own role, lack of communication from management, average salary, hard to advance.

    Advice to ManagementAdvice

    Provide employees with more opportunities to contribute ideas and give them the chance to do their best for the company. Large amount of talent sits wasted by "gate keeping" middle management. Provide more career development options and encourage development.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Flexible hours, poor culture, no progression or development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Xxxx  in  Sydney
    Current Employee - Finance Xxxx in Sydney

    I have been working at Verizon full-time for more than 5 years

    Pros

    Ability to work from home, flexibility around hours as well. Work to complete the job on hand, not by the clock.

    Cons

    Redundancies have left behind a culture of each man for his own. Too much whinging but no action action taken to resolve ongoing problems. Working environment and culture very poor. Communication is almost non-existent.

    Advice to ManagementAdvice

    Less talk more action.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Melbourne
    Current Employee - Project Manager in Melbourne

    I have been working at Verizon full-time for more than a year

    Pros

    Great culture, flexible conditions and work / life balance. World leading networks and solutions. Feels good to be part of a growing business with a strong parent company providing financial backing

    Cons

    Growth outside the US can be patchy; up and down. The trend is upwards! If you are based in small satellite offices you have to remind yourself that you are part of a global leader from time to time.

    Advice to ManagementAdvice

    Keep investing outside the US. We have the best product mix, and our Cloud offerings will beat the competition if we keep investing in them!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    grrat place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    competitive wages and decent hours

    Cons

    not a lot of cons regardign the company

  7.  

    Overall, A Good Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for more than 10 years

    Pros

    - Competitive Salary
    - Bonuses
    - Good benefits
    - Training Available
    - Management: Personally, my direct management was very good

    Cons

    - 40 hours required training. Unfortunately for me, the training usually had no benefit for me...couldn't use it. I just had to get my "40 hours" in.
    - Wireless side of house is making the money, Wireline (residential, business, FiOS) is not. In my opinion FiOS is where the money is. Over the years I kept hearing great things about FiOS, but I don't necessarily hear about what is being done to grow that area.
    - Off-shore work & off-shore work turnover. Verizon likes off-shore, trains off-shore and then, in my experience, a good number of them take their Vz training and leave to get better wages elsewhere.
    - Management: A colleague had a manger that drove his team into the ground. Wouldn't even let them take vacations. Finally higher level management stepped in to find out why people were leaving.

    Advice to ManagementAdvice

    For Wireline, maybe build out FiOS and get a greater market share. I got tired of hearing how great it was. Wish I could actually get it.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great benefits! Lots of reorg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for more than 8 years

    Pros

    Good Benefits. Lots of online learning opportunity. focus on getting people certified and the means to do it.

    Cons

    Executive strategy seems to vary often. Folks manage up all the time. Seems like high level execs try to please their management without identifying real issues and or dealing with them. Hard to get promoted. Until recently, career path for most was low on the priority list for management.

    Advice to ManagementAdvice

    ask direct questions of folks on the front lines and not of their executive directors.

    No opinion of CEO
  9.  

    Senior Security consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time for more than 5 years

    Pros

    Verizon offers multinational projects with enterprise class customers in different verticals. There is a lot expertise and great colleagues. Verizon offers training and great benefits.

    Cons

    Moving forward within company and getting promotions needs a lot of work. You have to work independently and often overtime. Sometimes sales targets are really hard to reach.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Verizon as a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Test Manager  in  Cary, NC (US)
    Former Employee - QA Test Manager in Cary, NC (US)

    I worked at Verizon full-time for more than 10 years

    Pros

    Great benefits and salary. Provided excellent training and opportunities for growth

    Cons

    Offshored many positions decreasing the number of jobs in US.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Awesome infrastructure for employee success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Division Manager
    Former Employee - Executive Division Manager

    I worked at Verizon full-time for more than 5 years

    Pros

    Managers are very accessible and always willing to resolve barriers or issues

    Cons

    Would like to see more intervention between junior and senior employees

    Advice to ManagementAdvice

    Keep doing the great job you are

    Recommends
    Positive Outlook
    Approves of CEO

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