W.W. Grainger Reviews

Updated 12 September 2014
Updated 12 September 2014
523 Reviews
3.5
523 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
341 Ratings

Review Highlights

Pros
  • Cohesive Strategy integrated throughout the company, Great Benefits (Profit Sharing (in 115 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 25 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 13 reviews)

  • Middle and upper management was very disappointing (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    "The Best Company I Have Ever Worked For"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Denver, CO (US)
    Former Employee - Sales Associate in Denver, CO (US)

    I worked at W.W. Grainger full-time for more than 8 years

    Pros

    My 8 years at this Fortune 500 Company included a journey of personal & professional growth in a culture of team-work I have not experienced since then. It was a real work family and I had a very positive work experience overall working alongside some of the hardest working people I have ever met. Benefits were excellent and I had the privilege to work under managers who supported work-life balance. Teamwork and professional development were constantly promoted by the leadership at Grainger as it was clearly demonstrated in the morale of all departments working together. It was a memorable experience and I would highly recommend this company if you have a strong work ethic and you are a team player.

    Cons

    Advancement opportunities may be limited unless you are willing to relocate to another region.

    Advice to ManagementAdvice

    No advice just encouragement to continue the teamwork culture between the office and warehouse that exist to get it done. Continual communication between operations and sales is also key. End Result will always be Excellent Customer Service.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Awesome place to work. Loved every second.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    The work-life balance was great. They really care about you as an individual.

    Cons

    There was not really any.

    Recommends
    Approves of CEO
  3.  

    My experience at Grainger is very satisfying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Houston, TX (US)
    Current Employee - Customer Service Associate in Houston, TX (US)

    I have been working at W.W. Grainger part-time

    Pros

    Good pay
    Fair Treatment
    Leader in MRO industry

    Cons

    Location is in the middle of the city. Downtown Houston has bad traffic and bad neighborhoods. Nothing bad about the company itself.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Grainger is a great company that treats employees more than fairly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at W.W. Grainger full-time for more than 10 years

    Pros

    Great PST. Opportunities to advance

    Cons

    Travel or Relocation needed to advance.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Significant marketing Growth across a broad platform of marketing and media channels

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    A strong, differentiated Value Proposition to take to market, along with great brand recognition. Able to target multiple market segments with a host of services and products.

    Cons

    Still somewhat silo'd and conservative even though they want to be more aggressive.

    Approves of CEO
  7.  

    Great learning at a top notch distribution/retail company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    Community feel, brand name in the supply chain world, consistent growth
    Great profit sharing history

    Cons

    Somewhat functional in terms of employee succession planning (hard to cross over)

    Advice to ManagementAdvice

    Focus on talent development

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reporting Analyst  in  Fort Worth, TX (US)
    Current Employee - Reporting Analyst in Fort Worth, TX (US)

    I have been working at W.W. Grainger full-time for more than 8 years

    Pros

    Healthy, supportive workplace. Leaders really value their employees. Great benefits package and competitive pay.

    Cons

    Promotions are usually based on soft skills (leadership) so simply being effective as your role will not get you promoted by itself.

    Advice to ManagementAdvice

    Value 'hard skills' and individual contribution beyond just a person's job title. Too often I see great employees in the same pay grade as mediocre employees. I would like to see a difference in pay scale, not simply a difference in raises. An exemplary employee who has been with the company for 2-3 years should not be paid less than a poor performing employee who has been with Grainger for 10 years.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Micro managed. Only make base pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Account Manager  in  San Francisco, CA (US)
    Former Employee - Commercial Account Manager in San Francisco, CA (US)

    I worked at W.W. Grainger full-time for more than 10 years

    Pros

    Profit sharing and leader in industry.

    Cons

    Micro managed and treated poorly and can be abusive. Still have old customers calling me on mobile phone.

    Advice to ManagementAdvice

    Treat Account Managers as human beings.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    good pay and good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Real Estate Project Manager - Field Construction  in  Lake Forest, CA (US)
    Current Employee - Real Estate Project Manager - Field Construction in Lake Forest, CA (US)

    I have been working at W.W. Grainger full-time for more than a year

    Pros

    great benefits and competitive pay. office culture in my dept is very good. personal growth is dependent on the department you're in

    Cons

    some people are too used to easy times and complain alot.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Crystal Lake, IL (US)
    Current Employee - Manager in Crystal Lake, IL (US)

    I have been working at W.W. Grainger full-time for more than 10 years

    Pros

    Benefits and work satisfaction for

    Cons

    slow career but great team

    Advice to ManagementAdvice

    create opportunities for employee growth

    Recommends
    Neutral Outlook
    Approves of CEO

W.W. Grainger Photos

Outside a W.W. Grainger branch, this one located at 2915 Boardwalk Ann Arbor Michigan 48104-6765 (Photo attributed to Dwight Burdette - licensed under the CCL Attribution-ShareAlike 3.0)
Grainger Atrium
Grainger Industrial Supply (Photo thanks to Flickr user rbieber, available under by-nc-nd v2.0)

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