W.W. Grainger Reviews

Updated 29 September 2014
Updated 29 September 2014
541 Reviews
3.5
541 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
355 Ratings

Review Highlights

Pros
  • Cohesive Strategy integrated throughout the company, Great Benefits (Profit Sharing (in 129 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 30 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 17 reviews)

  • Middle and upper management was very disappointing (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    Fair Hours for the job

    Cons

    Poor Training/ I had no manager

  2.  

    Corporate Done Right

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    The pay its at the top end of competitive. The work is simply defined, and simple. The benefits are unmatched, the retirement program is amazing, and there's plenty of room for upward movement if you're willing to go the extra mile.

    Cons

    Although it's the best one I've ever worked within, it is still a corporate environment. Expect things to seem "unfair" at times. Expect empty lip service. Expect to be told that you aren't just a number, even though you definitely are.

    Advice to ManagementAdvice

    Transparency, transparency, transparency. If you want numbers, say you want numbers. If you don't want input, don't say you do.

  3. 2 people found this helpful  

    Working as a TSR for W.W. Grainger, Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative  in  Oakland, CA (US)
    Current Employee - Territory Sales Representative in Oakland, CA (US)

    I have been working at W.W. Grainger full-time for less than a year

    Pros

    One of the best training programs in sales, great experience, wonderful benefits (apart from salary), and excellent corporate culture.

    Cons

    Salary is pretty low, no real short-term compensatory benefits, and salary is non-negotiable. Company gears its payout to its employees towards the future and only benefits employees who spend their careers there. Not much room for advancement, moving up is almost too hard and happens very slowly.

    Advice to ManagementAdvice

    Give your employees raises and turnover rates will decrease. Also, make income adjustments for those living in high cost areas (there is no adjustment and salary is not negotiable).

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Fantastic people make a fantastic company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time for more than 5 years

    Pros

    Great people. Terrific leadership. Wonderful benefits. Limitless resources. Team culture.

    Cons

    Seem to be lacking a strategy to compete with local/regional suppliers who are offering the same products/services at a considerably lower price.

    Advice to ManagementAdvice

    How can we be more effective in capturing share of wallet at the small/mid-sized businesses where price is the overwhelming concern and the value-ads are rarely/never considered.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Grainger is a great company to start your sales career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Representative  in  Chicago, IL (US)
    Former Employee - Territory Sales Representative in Chicago, IL (US)

    I worked at W.W. Grainger full-time for more than 3 years

    Pros

    Really solid company, with great benefits and company culture. Grainger does an excellent job of supporting their employees. Everyone is nice and friendly and easy going. There is tons of training and a high focus on career-pathing and development.

    Cons

    Base salary is really low and there are no salary increase. the longer you are in role the harder it is to make goes as they go up every year. If you do well, you will be punished the next year by having a higher sales goal, which makes it very difficult to grow your income year over year.

    The job also requires a TON of work outside of work hours if you plan on coming close to meeting goals.

    Advice to ManagementAdvice

    Pay the sales team TSR a competitive base salary, that way when sales goal increase year over year, they can afford to stay with the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Typical large company politics, but a company working to constantly improve itself

    Current Employee - Commercial Account Manager  in  Chicago, IL (US)
    Current Employee - Commercial Account Manager in Chicago, IL (US)

    I have been working at W.W. Grainger full-time for more than 5 years

    Pros

    Benefits, resources, many opportunities for career growth including branching into other departments

    Cons

    COmpensation structure for sales, employee development from management

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Supervisor
    Former Employee - Outbound Supervisor

    I worked at W.W. Grainger full-time for more than a year

    Pros

    As a member of the leadership team you are given the control to over your area. The retirement that is offered is really good.

    Cons

    The pay sometimes did not match what was required.

    Advice to ManagementAdvice

    Include all levels of leadership more often.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    The pay is above average for the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - On Site Service Consultant  in  Seattle, WA (US)
    Current Employee - On Site Service Consultant in Seattle, WA (US)

    I have been working at W.W. Grainger full-time for more than 5 years

    Pros

    The job security was great, we did not lay anyone off during the '07-'09 economy crisis. Profit sharing is amazing too.

    Cons

    There is not a lot of places to move up unless you want to move to Chicago and work in the corporate offices.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    Great Team, easy to get along with management

    Cons

    Being understaffed could use extra people

    Advice to ManagementAdvice

    More raises

  11.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAM
    Current Employee - CAM

    I have been working at W.W. Grainger full-time for more than 3 years

    Pros

    Great, work-life balence, no micro-managing, amazing retirement package

    Cons

    Slow to advance, not nimble

    Advice to ManagementAdvice

    Watch pricing become more nimble

    Recommends
    Neutral Outlook
    Approves of CEO

W.W. Grainger Photos

Outside a W.W. Grainger branch, this one located at 2915 Boardwalk Ann Arbor Michigan 48104-6765 (Photo attributed to Dwight Burdette - licensed under the CCL Attribution-ShareAlike 3.0)
Grainger Atrium
Grainger Industrial Supply (Photo thanks to Flickr user rbieber, available under by-nc-nd v2.0)

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