Walgreens

  www.walgreens.com
  www.walgreens.com

Walgreens Reviews

Updated 27 November 2014
Updated 27 November 2014
3,864 Reviews
2.8
3,864 Reviews
Rating Trends

Recommend to a friend
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Walgreens President and CEO Greg Wasson
Greg Wasson
2,031 Ratings

Review Highlights

Pros
  • Benifits are decent 401k profit sharing pto etc if they right manager you will love the job (in 238 reviews)

  • I also took advantage of the employee discount for a lot of the essentials (in 146 reviews)


Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 99 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 150 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 8 people found this helpful  

    Reinventing Image

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive
    Former Employee - Executive

    I worked at Walgreens full-time (more than 10 years)

    Pros

    The company is constantly looking for ways to improve. There are new initiatives coming out all the time to improve customer relations and experiences. After merging with Alliance Boots to save itself, the new company is located in over 20 countries and has over 360,000 employees worldwide.

    Cons

    The company has been struggling with an identity crisis since 2008. There are far too many new initiatives being implemented at the same time and demanded of field operations while budgets are cut. The old "do more with less" is an understatement of what is taking place at this company. The company is constantly threatening its employees with their jobs. Where threats used to be implied, it is now written in policy. Might still be good place for young newbies who can easily conform to pressures that at one time were considered fascist.. In addition, gone are the days of career opportunities that still pay well and benefits that were worth holding onto.

    Advice to ManagementAdvice

    Take care to stop screwing and constantly threatening your leadership to threaten their teams for compliance. You are not handling this change well at all. Your employees are the life blood of the company that take care of the customers. Having employees who comply solely out of fear goes against what Walgreens used to stand for. Gone are the employees you encouraged for over 100 years to think of creative ways to help improve the company by taking care of customers and increase sales. Now you are creating legions of minions who are demanded to not think at all - only comply. You have betrayed your heritage and lost your identity in the process.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Corporate in Shambles, but field positions at Distribution warehouses on an uprise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Function Manager in Windsor, WI (US)
    Current Employee - Function Manager in Windsor, WI (US)

    I have been working at Walgreens full-time (more than 5 years)

    Pros

    Windsor, WI distribution center has excellent leadership and although it used to be a broken team, has gotten rid of the old-school management team and is quickly moving in the right direction. If you are up for a challenge and/or willing to be part of a positive transformation, this is a great place to work!

    Cons

    Corporate supply chain and really corporate in general seems to be in a frenzy to correct problems made in the recent past. They have the right idea that something needs to be fixed, but it doesn't appear that there is any leadership in place who knows or is willing to do what it takes to right the ship. They are headed in the right direction, but unfortunately, it seems like it may take a while.

    Advice to ManagementAdvice

    Employees at all levels of the organization except the top executive board level feel that the secrets and hush-hush attitude goes beyond basic confidentiality and is bordering unethical behavior. We understand that in order for all of us to succeed, the shareholders must remain happy, but that does not mean that you should sacrifice the loyal employees. Walgreens is becoming a less desirable place of employment due to the distrust that is building between upper management and the rest of the employees.
    Additionally, the LEAN approach is great in that it teaches us to learn from the people who do the job and let them make the procedural decisions. We understand that there are some strategic decisions that need to be made and we are not asking to be a large part of those decisions, but for basic decisions about how to execute the strategic changes, the employees at the ground level doing the job should have the freedom to help create those processes. It seems that upper management talks the talk when it comes to LEAN, but doesn't allow the employees to walk the walk...

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Ok as a second job but can't pay your mortgage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Photo Specialist/Pharmacy Technician in Pelham, AL (US)
    Current Employee - Photo Specialist/Pharmacy Technician in Pelham, AL (US)

    I have been working at Walgreens full-time (less than an year)

    Pros

    flexible hours to work around school, benefits

    Cons

    starting wage is minimum wage, even if it isn't your first job

    Advice to ManagementAdvice

    start above minimum wage

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great people, great work, great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Louisville, KY (US)
    Former Employee - Shift Leader in Louisville, KY (US)

    I worked at Walgreens full-time (more than an year)

    Pros

    The team and district managers

    Cons

    Pay could be better but that's retail reality these days.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Owned by Shareholders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Olathe, KS (US)
    Current Employee - Store Manager in Olathe, KS (US)

    I have been working at Walgreens full-time (more than 8 years)

    Pros

    Pay, PTO, dental insurance. Bonus (before it's gone) RX technology is still probably the best.

    Cons

    Work/Life Balance, DM's can be rude, although supposed to promote and interview every all qualified applicants, some still get overlooked. Registers crash daily.

    Advice to ManagementAdvice

    Don't cut all long-term employees just to save a buck or two.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Waste of a decade.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    Hard to think of any.

    Cons

    Terrible benefits, terrible hours, terrible pay, no employee loyalty, not what it used to be.

    Advice to ManagementAdvice

    Not a great long term career

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Good for the most part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Baltimore, MD (US)
    Current Employee - Certified Pharmacy Technician in Baltimore, MD (US)

    I have been working at Walgreens full-time (more than an year)

    Pros

    Its a nice place work....very good managers and shift lead. You can easily go up the ladder if you want to. Communication is their key thing

    Cons

    The pay is semi too little. Their medical insurance is not that good and they charge alot of money for it.

    Advice to ManagementAdvice

    Better pay would be lovely

    No opinion of CEO
  9. 6 people found this helpful  

    It could have been the company I retired from...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Walgreens Cashier in Willoughby, OH (US)
    Former Employee - Walgreens Cashier in Willoughby, OH (US)

    I worked at Walgreens full-time (more than 10 years)

    Pros

    When I started there, the potential for advancement seemed limitless. I always had the time during work to do any required training, and management was very supportive and respectful of employees, as a general rule.

    Cons

    During my last year, the company changed. It became harder and harder to find time for required training, and we were all required to do more work on the floor than what some may consider reasonable. They also started up with a sort of "gotcha" policy, where if you made a small error, like leaving an item in the wrong dept., they would take a picture, counsel you on it, and put it in your employee file.

    Advice to ManagementAdvice

    Stop picking at petty annoyances and look at the big picture: if you don't, your employee retention rate is going to go way down.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Trimming the fat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX (US)
    Current Employee - Store Manager in Houston, TX (US)

    I have been working at Walgreens full-time (more than 8 years)

    Pros

    Money is good for Management. Benefits are OK,

    Cons

    Expected to do A LOT more with A Lot Less!

    Advice to ManagementAdvice

    Treat field staff like people, not reports

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Treat Long Serving Staff Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager (MGT)
    Former Employee - Assistant Manager (MGT)

    I worked at Walgreens (more than 10 years)

    Pros

    It's a industry leader with great technology and a presence in all 50 states.

    Cons

    Too much institutionalized control from the top and a plan to dumb down store leadership in a attempt to please
    wall street by slashing management payroll cost.

    Advice to ManagementAdvice

    The old Walgreens had a viable balance between stores,district staff and Deerfield, the "new" Walgreens is all about
    control from the top . Give stores opportunities to grow organically instead following in lock step with corporate directions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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