Washington Mutual
3.1 of 5 338 reviews
www.wamu.com Seattle, WA 5000+ Employees

Washington Mutual Reviews

Updated Apr 18, 2014

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3.1 338 reviews

                             

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend
338 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work/life balance, employees treated fairly, good company values, nice culture"
    in 39 reviews
  • "They offered great benefits and good supports for the families of employees"
    in 14 reviews
Cons:
  • "Senior management was a mixed bag; lack of accountability at the highest levels"
    in 35 reviews
  • "Upper management pushes some questionable growth numbers"
    in 15 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great company to work for

Anonymous Employee (Former Employee)

I worked at Washington Mutual

ProsMany opportunities around the whole organization

ConsBought by Chase and not sure of the new culture

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great team environment

Mortgage Loan Consultant (Former Employee)
Fullerton, CA (US)

I worked at Washington Mutual full-time for more than 3 years

ProsPeople I worked with were great, good software, excellent manager

Conscompeting against other call centers, we were the only one doing any portfolio underwriting, unfair competition against other call centers

Advice to Senior Managementlook at the big picture compare apples to apples

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

An amazing company.. like working at Disney Land..

Senior Project Manager (Former Employee)
Seat Pleasant, MD (US)

I worked at Washington Mutual full-time for more than 5 years

ProsGreat culture. Lots of room for growth. Company has a real employee focus - they care about you! Beautiful facility in downtown Seattle.

ConsUm.... Bankrupt?
Very collaborative - maybe to a fault.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

It was very good ,the job was good,and my superiors were very helpful and friendly

Loan Processor/Mailroom Clerk (Former Employee)

I worked at Washington Mutual full-time for more than 5 years

ProsThe jobwas good,I was processing loans,filing docs in file room and handling the mailroom

ConsIt was driven more by Management at all levels

Advice to Senior ManagementTo be more employee friendly

Yes, I would recommend this company to a friend

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i was a fan...

Anonymous Employee (Former Employee)

I worked at Washington Mutual

ProsThey offered great benefits and good supports for the families of employees. They offered great benefits and good supports for the families of employees.

ConsThey went down the tubes. Hard. Their sales training for lower level employees could have been greatly improved, so they lost a significant significant potential for growth, incentive, and income.

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

I loved the job, but it ended when the company sold to Chase.

Mortgage Banking (Former Employee)
Irving, TX (US)

I worked at Washington Mutual full-time for more than 3 years

ProsGood pay, good people, excellent work environment.

ConsNone, except they do not exists anymore.

Advice to Senior ManagementN/A. Washington Mutual does not exist anymore.

No, I would not recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Overall , it was a good experience

Default Collections Specialist (Former Employee)
Jacksonville, FL (US)

I worked at Washington Mutual full-time for more than a year

ProsI like the work hours, the training, and the team of people I worked with (both employee and management).

ConsPart of my job was to collect from people that were going through some major hardships, i.e. loss of home , loss of a love one, and/or personal despair. That made it difficult to process my job.

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Excellent work environment!

Senior Business Data Analyst (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than 3 years

ProsThe company offered a variety of advancement opportunities.

ConsNo cons come to mind.

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Great place to learn and develop

Accountant (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than a year

ProsGood bonuses
Good compensation
Sense of community

ConsThe mortgage meltdown closed the company

Advice to Senior ManagementYou should have taken more care with mortgages. Chase is not the same as wamu.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Bad company to work for

Anonymous Employee (Current Employee)

I have been working at Washington Mutual

ProsGreat people to work with

ConsA Very poor managed company

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