Washington Mutual
3.1 of 5 338 reviews
www.wamu.com Seattle, WA 5000+ Employees

Washington Mutual Reviews

Updated Apr 18, 2014

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3.1 338 reviews

                             

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend
338 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work/life balance, employees treated fairly, good company values, nice culture"
    in 39 reviews
  • "They offered great benefits and good supports for the families of employees"
    in 14 reviews
Cons:
  • "Senior management was a mixed bag; lack of accountability at the highest levels"
    in 35 reviews
  • "Upper management pushes some questionable growth numbers"
    in 15 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Crazy but fun

Senior Technology Manager (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than 8 years

ProsLots of room to learn, plenty of opportunity. Lots of collaboration and the chance to work on completely new projects. I really enjoyed my time there, and learned a TON. Plenty of opportunity to work with senior management closely, if you were working on strategically aligned projects.

ConsAbsolutely crazy as everything crashed... no work/life balance, disregard for long term business reality in pursuit of short term immediate financial gain.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • No Opinion of CEO

 

Great salary but dishonest management and bad loans = disaster

Senior Loan Underwriter (Former Employee)
Clark, NJ (US)

I worked at Washington Mutual full-time for more than a year

Prosgreat salary and benefits...easy work flow if your organized

Consmanagement was more concerned with meeting quotas

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

RETAIL banking. -- "Sell Sell Sell!"

Operations Supervisor (Former Employee)
Plano, TX (US)

I worked at Washington Mutual full-time for more than 3 years

ProsIf you want to, there was room to move up from the bottom.

ConsBut the ceiling wasn't very far from the ground when it came to advancement.
The biggest disappointment, was seeing the change from being a banker and assisting people in their financial needs. Giving them clarity on what opportunities they had to make the best of their money. Counseling customers on how to manage funds. -- To trying to convince every single customer to open more and more accounts. Far more than they needed. Over and Over.

Advice to Senior ManagementNo banker needs to be pushy. Lay-off. It's a burden on the customer to be treated like an asset.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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crazy fun times at work

Anonymous Employee (Current Employee)

I have been working at Washington Mutual

Prosgot to wear a suit

Consgot to wear a suit all the time

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Nice place but too much politics

Fraud Investigator (Former Employee)
Stockton, CA (US)

I worked at Washington Mutual full-time for more than 3 years

ProsBenefits are great and they promote education

ConsPolitics don't belong in fraud area

Advice to Senior ManagementMicro management works in Customer Service not in Fraud

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • No Opinion of CEO

 

Loved Wamu

Anonymous Employee (Former Employee)

I worked at Washington Mutual full-time for more than 10 years

ProsCorporate culture
Advancement Opportunity
People you work with are awesome
Value placed on employees

ConsMany people moved thousands of miles and the center was closed down shortly after.
Wrong people stayed in leadership for too long

Advice to Senior ManagementListen to employees and don't ask them to move

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Approves of CEO

 

SVP

Anonymous Employee (Current Employee)

I have been working at Washington Mutual

ProsGreat work life balance and benefits

Conspoor management of bottom line

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short teller experience

Anonymous Employee (Former Employee)

I worked at Washington Mutual

Prosflexible hours that worked with my school schedule.

Conslack of skilled management team

Advice to Senior Managementn/a

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Sad to see the company go

Anonymous Employee (Former Employee)

I worked at Washington Mutual

ProsThe people were nice to work with

ConsThis company no longer exist

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

It's a job, not a career

Personal Banker (Former Employee)
Palo Alto, CA (US)

I worked at Washington Mutual full-time for more than a year

ProsDespite some interesting growth opportunities, I'd call it a job and not a career. Decent pay, high turnover. Upper movement determined on office politics rather than merit. But I suppose that's true at many places.

ConsUpper management pushes some questionable growth numbers. Is it possible for a small branch to open 100+ new accounts in a month? Definitely. Are those accounts really needed and necessary in a small community? Probably not.

Advice to Senior ManagementA mission statement should be a mission statement, not a PR device to brainwash employees and consumers alike into thinking poor money management, big fees, and behavior inconsistent with said mission statement.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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