Washington Mutual

  www.wamu.com
  www.wamu.com

Washington Mutual Reviews

Updated 1 November 2014
Updated 1 November 2014
353 Reviews
4.0
353 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
37 Ratings

Review Highlights

Pros
  • Great people, true team environment, challenging work, fair compensation, perfect work/life balance (in 41 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Bank Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual

    Pros

    Great Benefits, 8-5; Sundays and holidays off; Company discounts; excellent commission.

    Cons

    Customer service with people sensitive about their money

  2.  

    WaMu was a fantastic place to work. The culture was very collaborative and the people were amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual

    Pros

    The culture was very down-to-earth. Nothing stodgy about this bank.

    Cons

    Well......the failure and brutal takeover.

    Advice to ManagementAdvice

    Too late...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    great company while it was around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Teller in Clackamas, OR (US)
    Former Employee - Senior Teller in Clackamas, OR (US)

    I worked at Washington Mutual full-time (more than an year)

    Pros

    rules were followed. always busy. Managers usually had your back if there was a upset customer.

    Cons

    pay was no very good, lots of turnover could never keep any employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I had a good working experience at Washington Mutual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Closer in Dallas, TX (US)
    Former Employee - Loan Closer in Dallas, TX (US)

    I worked at Washington Mutual full-time (more than an year)

    Pros

    There were opportunities for growth.

    Cons

    The branch closed down and layoffs occurred.

    Advice to ManagementAdvice

    Always treat employees as though their talent and contribution adds value to the company and keep them informed, always considering their input as valid and valuable.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Loved the Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in Seattle, WA (US)
    Former Employee - Executive Assistant in Seattle, WA (US)

    I worked at Washington Mutual full-time (more than 5 years)

    Pros

    Washington Mutual is one of the best companies I've ever wroked for. The people were extremely nice and it was a fun place to work. I sure do miss the cafeteria!

    Cons

    One of the cons in working for the bank is the commute. I had a long commute into work.

  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual

    Pros

    Many opportunities around the whole organization

    Cons

    Bought by Chase and not sure of the new culture

    Recommends
    Neutral Outlook
  8.  

    Great team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Consultant in Fullerton, CA (US)
    Former Employee - Mortgage Loan Consultant in Fullerton, CA (US)

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    People I worked with were great, good software, excellent manager

    Cons

    competing against other call centers, we were the only one doing any portfolio underwriting, unfair competition against other call centers

    Advice to ManagementAdvice

    look at the big picture compare apples to apples

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    An amazing company.. like working at Disney Land..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Seat Pleasant, MD (US)
    Former Employee - Senior Project Manager in Seat Pleasant, MD (US)

    I worked at Washington Mutual full-time (more than 5 years)

    Pros

    Great culture. Lots of room for growth. Company has a real employee focus - they care about you! Beautiful facility in downtown Seattle.

    Cons

    Um.... Bankrupt?
    Very collaborative - maybe to a fault.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    It was very good ,the job was good,and my superiors were very helpful and friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Processor/Mailroom Clerk
    Former Employee - Loan Processor/Mailroom Clerk

    I worked at Washington Mutual full-time (more than 5 years)

    Pros

    The jobwas good,I was processing loans,filing docs in file room and handling the mailroom

    Cons

    It was driven more by Management at all levels

    Advice to ManagementAdvice

    To be more employee friendly

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    i was a fan...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual

    Pros

    They offered great benefits and good supports for the families of employees. They offered great benefits and good supports for the families of employees.

    Cons

    They went down the tubes. Hard. Their sales training for lower level employees could have been greatly improved, so they lost a significant significant potential for growth, incentive, and income.

Work at Washington Mutual? Share Your Experiences

Washington Mutual

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.