WellPoint

  www.wellpoint.com
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WellPoint Reviews

Updated 18 August 2014
Updated 18 August 2014
503 Reviews

3.3
503 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joseph R. Swedish
61 Ratings

Review Highlights

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 97 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 29 reviews)


Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 22 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Opportunity for Growth

    Current Employee - Advice Nurse  in  Atlanta, GA (US)
    Current Employee - Advice Nurse in Atlanta, GA (US)

    Pros

    Flexibility, Work from Home opportunity, great Benefits

    Cons

    micro-managers, not knowing what was going on with your team when working from home

    Recommends
  2. 2 people found this helpful  

    WellPoint is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Coordinator  in  Charlotte, NC (US)
    Current Employee - Implementation Coordinator in Charlotte, NC (US)

    Pros

    The benefits are awesome, lots of PTO, and it is the most diverse company I have ever worked for.

    Cons

    Since it is an insurance company, changes to company policy are happening all the time to keep up with legislative changes. This can be a bit overwhelming at times.

    Advice to ManagementAdvice

    Communicate with subordinates regulary to let them know "what's in it for me".

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Wellpoint

    Current Employee - Product Manager  in  Mason, OH (US)
    Current Employee - Product Manager in Mason, OH (US)

    Pros

    Large growing company in growing industry

    Cons

    Company was too large for my tastes.

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  5.  

    Overall, Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transplant Benefit Analyst  in  Mason, OH (US)
    Current Employee - Transplant Benefit Analyst in Mason, OH (US)

    Pros

    Excellent benefits as far as time off, 401K match and tuition reimbursement.

    Cons

    lots of overtime, shortage of people, especially in 2014 with the HCR activity

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Company but Struggling with ACA implementation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    Pros

    Pay is good. Facilities top notch with gym and cafeterias at most locations. Coworkers are great and support each other. Flexible schedule to allow for family/balance.

    Cons

    Stating our culture and values are one thing but not a reality in practice. The culture is such that upper management is not open to feedback. Do not really want to hear if things are not going well. Not a good situation as our industry is undergoing extreme changes as a result of the Affordable Care Act. and we need to be honest with ourselves about the future. Health insurance benefits are not great for such a large organization.

    Advice to ManagementAdvice

    Evaluate mistakes made, learn and improve. Do not be afraid of self-evaluation. Encourage the feedback from your frontline employees so that you can make the company better,

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good pay, excellent benefits - CSR III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative III  in  Colorado Springs, CO (US)
    Current Employee - Customer Service Representative III in Colorado Springs, CO (US)

    Pros

    Flexible schedules, good pay. Excellent benefits. Work at home possible. Easy work, despite stress of talking to people all day long. Relaxed attire approved.

    Cons

    Hard to move up. Stressful at times when dealing with irate callers. Not all positions allow work at home. Been here 6.5 yrs, very repetitive.

    Advice to ManagementAdvice

    Stressful at times, could use more time off.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Medicare field sales in New York City was challenging but fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    Pros

    Learn how a fortune top 50 carrier's Medicare division runs.
    Help members of the community

    Cons

    Lots of red tape and the wheels of change are slow to change even if needed

    Advice to ManagementAdvice

    Increase compensation
    Make changes more swiftly when needed

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Merging of Cultures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Level
    Former Employee - Vice President Level

    Pros

    Very good people focused on making a difference in the lives of the people they serve. Great opportunities to show what you can do.

    Cons

    Due to the integration of multiple mergers and acquisitions, constant shifting of priorities and approval chains required to get the job done. Groups that were part of organizations that believed in de-centralized management struggled with the overhead and speed of progress from those looking to have everything centrally controlled. Death by Committee.

    Advice to ManagementAdvice

    Increased communication and strategy and goal. Once set, empower the team to get it done and get out of the way.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Shady Business Practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Richmond, VA (US)
    Former Employee - Account Manager in Richmond, VA (US)

    Pros

    Ability to work from home

    Cons

    IT systems so antiquated half the time the programs don't work and they take millions of dollars from customers for programs that have no value. Account Executives and upper mgt cover it up and support NOT giving customers refunds because that impacts their bonus.

    Advice to ManagementAdvice

    Be honest - listen to the little people instead of just Account Execs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Money is great, but not much else to offer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer Advisor Senior  in  Saint Louis, MO (US)
    Current Employee - Solutions Engineer Advisor Senior in Saint Louis, MO (US)

    Pros

    Well above-average pay, work-from-home full-time

    Cons

    Abundance of favoritism from management within the good-ole-boy network

    Recommends
    Negative Outlook
    No opinion of CEO

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