WellPoint

www.wellpoint.com
Employer Engaged

WellPoint Reviews

Updated 5 March 2015
Updated 5 March 2015
579 Reviews
3.3
579 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joseph R. Swedish
103 Ratings

Review Highlights

Pros
  • I work from home which is very nice as I don't have to fight traffic every day (in 107 reviews)

  • Good level of work/life balance, it's definitely a 9-5 environment (in 34 reviews)


Cons
  • They demand a lot and do not take work/life balance into consideration very often (in 28 reviews)

  • This forced an extremely strong and ethical senior management out of the company (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint

    Pros

    Most positions are from work at home.

    Cons

    Notifying supervisors and/or managers when applying within the same company.

    Advice to ManagementAdvice

    None

  2.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellPoint

    Pros

    good work life balance. friendly co workers

    Cons

    needs more diversity to attract people from diverse background

    Recommends
    Positive Outlook
  3.  

    Rs rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint

    Pros

    It is a good job and experience

    Cons

    Nothing much yet... I like it so far

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Change Manager
    Former Employee - Business Change Manager

    I worked at WellPoint

    Pros

    Good balance between work and life. The benefits provided by the company are competitive.. Options to work from home.

    Cons

    There are not very many cons - if any that I can think of - other that the typical large company reorganization.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was awesome experience where I got a lot of real time exposure in my technical field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Saint Louis, MO (US)
    Current Employee - Network Engineer in Saint Louis, MO (US)

    I have been working at WellPoint

    Pros

    colleagues and the work environment. helping natured.

    Cons

    locality was not so safe during wee hours.

    Advice to ManagementAdvice

    nothing really I would need to advise. they are the best!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Hpa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WellPoint

    Pros

    - extensive training - decent pay -breaks

    Cons

    - customer service difficult -

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Instability, constant business re-orgs, and layoffs used to reduce salaries instead of managing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director Operations in Thousand Oaks, CA (US)
    Former Employee - Director Operations in Thousand Oaks, CA (US)

    I worked at WellPoint full-time (more than 3 years)

    Pros

    Telecommuting possibilities - depending on the position and the manager

    Cons

    Constant business reorgs (annually in Aug, announced in Nov), layoffs, and reposting the same position, creating distrust and instability.

    Advice to ManagementAdvice

    Instead of leadership, using business reorgs and corresponding layoffs (and then reposting the slightly revised position) causes instability, distrust, and constant relearning of the same job. Get good leaders in place who are rewarded by true results not just the constant motion of unnecessary change designed to look like progress, but nothing good results. Beware especially of those ex-consultants who become VPs and then hire their old companies (McKinsey) in large consulting engagements while laying off staff and reposting their positions.

    Doesn't Recommend
    Negative Outlook
  9.  

    This is a terrible company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellPoint

    Pros

    I can honestly say there were not any pros to working for this company. Very unfortunate how poorly they treat their employees.

    Cons

    This company does not value or respect their employees. To start, I had terrible training and was thrown onto the phones with little to no support. They have unreal and unfair expectations for their employees and do not provide support or assistance when needed. I was thrown into a very busy and very difficult department that was short staffed. Management changed shortly after I started and new rules and regulations were put into place. I was so stressed out from the job that it began to effect my physical and mental state. When I approached management for some guidance and help I was told I was not cut out for the job and this is the nature of a busy call center. I was eventually let go because I had to call out during one of our massive snow storms and it was not safe for me to drive. Apparently a recent policy change did NOT excuse weather related absences and I was expected to come into work.
    Some of the other reviews mentioned the insurance plans offered were good. This is absolutely NOT the case. The "best" insurance plan offered was one with a high deductible and a 20% coinsurance. As for the pay, it is absolutely criminal what the rate of pay is. I honestly hope no one ever experiences what I did working for this company.

    Advice to ManagementAdvice

    Please make sure employees are properly trained before throwing them on to the phones. Please also take into consideration that we are human beings who have lives outside of work and unfortunately there are situations that are unavoidable and compassion and consideration goes a long way.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager (RN) in Indianapolis, IN (US)
    Current Employee - Case Manager (RN) in Indianapolis, IN (US)

    I have been working at WellPoint

    Pros

    Great benefits and pay + bonuses!

    Cons

    No cons I can think of

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO

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