Xerox
2.6 of 5 1,382 reviews
www.xerox.com Norwalk, CT 5000+ Employees

Xerox Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

2.6 1,382 reviews

                             

29% Approve of the CEO

Xerox Chairman and CEO Ursula M. Burns

Ursula M. Burns

(749 ratings)

32% of employees recommend this company to a friend
1,382 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work/Life Balance - Strict 9-5 job, with the opportunity to work from home"
    in 87 reviews
  • "Current manager is outstanding and the ability to work from home is a pleasure"
    in 44 reviews
Cons:
  • "No raises for over 5 years, I TRULY CANNOT UNDERSTAND WHY I STILL WORK HERE"
    in 80 reviews
  • "Most upper management have received salary increase over the last 6 years but staff has not"
    in 59 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

My experience at Xerox was very pleasant.

Sales Intern (Former Employee)
Irving, TX (US)

I worked at Xerox as an intern for less than a year

ProsThe benefits were great at Xerox. They also allowed the employees to have a mind of their own and allowed them to speak their mind.

ConsIt took a lot of long days. You really had to put in some long hours to get the job done correctly.

Advice to Senior ManagementTry to get on a more personal level with employees. Create a smaller company vibe.

Yes, I would recommend this company to a friend

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Fast Paced

Senior Systems Engineer (Current Employee)

I have been working at Xerox full-time for more than 10 years

Prosexperience, get to play with new technologies

Conspay, no room to grow, Mismanaged at the executive level, too many freezes

Yes, I would recommend this company to a friend

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Locked in Process & Few Opportunities

Client Asset Manager (Former Employee)
Rochester, NY (US)

I worked at Xerox full-time for more than 3 years

Pros*The Xerox name still looks good on a resume
*A good place to get corporate experience
*There is a process for everything
*There are some good people working at Xerox

Cons*There's not much left at Xerox - the focus has shifted to services. Hopefully MPS will be able to sustain the entire company going forward.
*There is a process for everything - that may sound contradictory, but to be locked in a process in every situation limits the ability to make a client happy.
*Cliques. Advancement is rarely a result of performance and more likely who you know.
*Long hours with little reward.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Nice Start

Account Coordinator (Current Employee)
Buffalo, NY (US)

I have been working at Xerox full-time for more than 10 years

ProsLarge Company , Multiple Job Possibilities, Multiple Locations

ConsPromotions are far and few between, Wages increases have not been given in over five years, cost of Living increases have not been given in over five years

Advice to Senior ManagementLook to Satisfy the Employee and the will continue to excell

Yes, I would recommend this company to a friend

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Financial Analyst

Financial Analyst (Current Employee)
Toronto, ON (Canada)

I have been working at Xerox full-time for more than 3 years

ProsAwesome work environment, great training opportunities

ConsPay is extremely low based on market average

Yes, I would recommend this company to a friend

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Average

Project Manager (Current Employee)
Dallas, TX (US)

I have been working at Xerox full-time for more than a year

ProsWorking for Xerox has been a stop gap. I would say it served the purpose of provided a salary at the time nothing more.

ConsLong hours. Management truly does squeeze every drop out of you, I don't blame them for doing so. They are management. But definately a con.

Advice to Senior ManagementDon't make your employees feel like machines.

Yes, I would recommend this company to a friend

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Challenging work, however no room for advancement and non-competitive compensation

Business Analyst (Current Employee)
Hamilton, NJ (US)

I have been working at Xerox full-time for more than 5 years

ProsThings are always changing and the work fluctuates constantly. If you like change that is a good quality, if you are not adaptive, then look elsewhere

ConsNo room for growth and compensation is low, also no raises in the last 5 years.

Advice to Senior ManagementWork harder at retaining good employees through fair compensation practices. What good is an excellent yearly review when it results monetarily the same as a mediocre review?

No, I would not recommend this company to a friend

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Excellent place to utilize my skills.

Global Account Manager (Former Employee)
Chicago, IL (US)

I worked at Xerox full-time for more than 10 years

ProsYou can be successful and get promoted for your efforts regardless to being a female or minority.

ConsThe work place was like the UN but that was the culture Xerox wanted. It was excellent for people being successful by being themselves.

Advice to Senior ManagementAn excellent vision for people to fill empowered to do their job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Be ready to come to work EVERY SCHEDULED DAY

Customer Service Agent (Current Employee)
Colorado Springs, CO (US)

I have been working at Xerox full-time for less than a year

ProsOpportunities for advancement, motivated trainers. Too early to tell about company culture, politics, etc.

ConsSuper anal about attendance, tardies and absences due to illness. You must be there as scheduled and willing to work overtime. People break dress code rules frequently which makes the work environment look lackadaisical.

Advice to Senior ManagementPlease be aware that we are evaluating your choices for leadership and deciding if we want to continue to work with your selections.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fantastic over the years

Director of Client Operations (Current Employee)
Los Angeles, CA (US)

I have been working at Xerox full-time for more than 10 years

ProsThe people who work at Xerox are top shelf. They care about the customers, and each other and strive to do their best. The company has a lot going for it, technology, marketing strategy and the people. If you work hard, you can go anywhere in the company.

ConsThe current Senior Management at Corporate has taken their eye off of the customer and placed it more on the Stock Market. Xerox needs to re-infuse some of our legacy culture, and pull back from just trying to cut costs and instead secure relationships between the Sales and Management team to our major clients. We need to stop breaking relationships just to try the latest approach. If Xerox moves in that direction, it will see strong growth.

Advice to Senior ManagementBring back the fun to the business, and stop cutting into the bone of the great people that work tirelessly every day to make the company the great company it has been.

Yes, I would recommend this company to a friend

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Why build your career at Xerox? Because every day you’ll work alongside people who are as passionate about new ideas, customer service and success as you are. In fact, this passion is at the heart of what we do… Full Overview

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