Xerox

  www.xerox.com
  www.xerox.com

Xerox Reviews

Updated 20 November 2014
Updated 20 November 2014
1,911 Reviews
2.4
1,911 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,010 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 115 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 59 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 92 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good not Great (was great once upon a time)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Toronto
    Current Employee - Sales Manager in Toronto

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Loyal company, many internal opportunities. Great sales training

    Cons

    Too focus on cost cutting lately, not investing in human captial. Cut all commission position. Losing a lot f great talent.

    Advice to ManagementAdvice

    Keep good people, stop penny pinching because the job market is really good and we cannot afford to lose tallent.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    The Absolute WORST employer I've ever had!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transaction Processor in Indianapolis, IN (US)
    Former Employee - Transaction Processor in Indianapolis, IN (US)

    I worked at Xerox full-time (less than an year)

    Pros

    Working from home was a definite benefit.

    Cons

    Dishonest about almost EVERYTHING!! The amount of hours, the amount of work....a very dishonest company! They don't have any knowledge about anything at all! Was supposed to receive severance pay but now I have to wait to fill out some forms (never had to do this with any other company I was laid off from); was given a fax number to fax some government information to & was given the wrong fax number...now I have to reapply for assistance that I am not getting from Xerox because they decided to lay me off after 5 months!!!

    Advice to ManagementAdvice

    Stop hiring permanent employees when you aren't sure what the near future will bring! Get some temps first!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good place for on-the-job training...

    Current Employee - Sales Manager in New York, NY (US)
    Current Employee - Sales Manager in New York, NY (US)

    I have been working at Xerox full-time (more than 8 years)

    Pros

    Compensation is decent when you are not concerned with layoffs that seem to randomly occur.

    Cons

    corporate is not communicating with the field and does not understand and/or care about morale.

    Advice to ManagementAdvice

    corporate management is not in touch with the field management.

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  5.  

    Good place to work--depends on your division

    Current Employee - UR Care Manager in Cheyenne, WY (US)
    Current Employee - UR Care Manager in Cheyenne, WY (US)

    I have been working at Xerox full-time (less than an year)

    Pros

    A lot of flexibility, opportunity to try creative approaches

    Cons

    Large reports create hectic time periods.

    Advice to ManagementAdvice

    increase opportunities for further education, work on IT issues.

  6.  

    Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Xerox is a great company to work for. I took a VRIF.

    Cons

    The company is in decline so career growth is limited.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great company mature market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    great people
    Strong culture
    Brand rec

    Cons

    declining market
    limited mobility
    work life balance

    Advice to ManagementAdvice

    Time to rethink the culture

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    Just a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Redmond, WA (US)
    Former Employee - Customer Service Representative in Redmond, WA (US)

    I worked at Xerox full-time (more than an year)

    Pros

    you get paid and pto

    Cons

    horrible structure and many constraints because of others mistakes

    Advice to ManagementAdvice

    OWN UP TO ISSUES AND RESOLVE THEM. PEOPLE AT XEROX LITERALLY ABIDE BY THE "BLAME GAME."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Feedback on Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Stamford, CT (US)
    Current Employee - Anonymous Employee in Stamford, CT (US)

    I have been working at Xerox full-time (more than 10 years)

    Pros

    There is career advancement opportunity if a person has great performance (against targets/financial plan). Personal development is an expectation. Great people. Great flexibility at the management levels.

    Cons

    Work/ life balance doesn't exist at the management levels. Financial performance is driven by labor cost cutting on a regular frequency. No longer a company focused on its people as the foundation of it's success.

    Disapproves of CEO
  10.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Pros

    good company to work with

    Cons

    less growth, no yearly hikes

  11.  

    Lovely environment, low salary, no chance to progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dublin, Dublin (Ireland)
    Current Employee - Customer Service Representative in Dublin, Dublin (Ireland)

    I have been working at Xerox full-time (more than an year)

    Pros

    Nice laid-back environment, quite family-like. Nice starting point.

    Cons

    Low rarely updated salaries, no benefits whatsoever (no health-care, no pension scheme, no paid or half-paid canteen), always looking for new ideas for cutting expenses, no possibility to progress in a different role.

    Advice to ManagementAdvice

    Focus less in cutting expenses and short term plans, invest more in your employees and in the quality of your products and services. Be more "long-term oriented"

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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