Xerox Reviews

Updated 29 August 2014
Updated 29 August 2014
1,710 Reviews

2.5
1,710 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
916 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 98 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 54 reviews)


Cons
  • No raises for over 5 years, I TRULY CANNOT UNDERSTAND WHY I STILL WORK HERE (in 100 reviews)

  • Senior Management needs some improvement (especially in Services) (in 64 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good not Great (was great once upon a time)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Toronto
    Current Employee - Sales Manager in Toronto

    I have been working at Xerox full-time for more than 10 years

    Pros

    Loyal company, many internal opportunities. Great sales training

    Cons

    Too focus on cost cutting lately, not investing in human captial. Cut all commission position. Losing a lot f great talent.

    Advice to ManagementAdvice

    Keep good people, stop penny pinching because the job market is really good and we cannot afford to lose tallent.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Oracle PL/SQL Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PL/SQL Developer  in  Richmond, VA (US)
    Former Employee - PL/SQL Developer in Richmond, VA (US)

    I worked at Xerox as a contractor for less than a year

    Pros

    Friendly environment.Work was very flexible.

    Cons

    Nothing to say.Everything was good.

  3.  

    Work-Life Balance for my division was really good, amazing people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Recruiter
    Former Employee - Senior Recruiter

    I worked at Xerox full-time for more than 8 years

    Pros

    The people are amazing, benefits are okay, work life balance for some departments is great, allowed to have quite a bit of flexibility as long as meeting goals and getting work completed.

    Cons

    Wages are not very competitive, most frozen for quite some time, at times employees feel like they are a number

    Advice to ManagementAdvice

    Take care of your internal employees, as they are the backbone of the company, instead of hiring outsiders with no Xerox experience for more $, take care of the people who have been there for years with talent, that have had little or no increase, recognize those who work hard.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    inspires ridiculous loyalty; great working teams; not a lot of career opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Manager  in  Rochester, NY (US)
    Current Employee - Software Manager in Rochester, NY (US)

    I have been working at Xerox full-time for more than 10 years

    Pros

    great people for the most part

    Cons

    difficult to move; difficult to grow

    Advice to ManagementAdvice

    improve benefits, don't continue eroding them; bring back education benefits; improve workplace facilities

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time

    Pros

    the people are great and work together as a team

    Cons

    no raises in 7 years

    No opinion of CEO
  7.  

    It was a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative  in  Cary, NC (US)
    Current Employee - Customer Care Representative in Cary, NC (US)

    I have been working at Xerox full-time for more than a year

    Pros

    It was a job and it got me thru.

    Cons

    Its not a career for me because i'm not fooled by the amount of money paid vs. College Career Money

    DON'T LET XEROX MONEY IMPRESS YOU, YOU CAN GET MORE.

    Advice to ManagementAdvice

    See where your agents are coming from and with there situations

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk Analyst  in  Manila, Manila (Philippines)
    Current Employee - Risk Analyst in Manila, Manila (Philippines)

    I have been working at Xerox full-time for more than a year

    Pros

    - Benefits
    - Office Culture
    - Incentives
    - Diversity of employees
    - Game room
    - Awesome food in the pantry
    - Awesome location

    Cons

    - No room for growth
    - Compensation
    - Certain power trippers in the management

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Up and down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Support
    Current Employee - Senior Technical Support

    I have been working at Xerox for more than 3 years

    Pros

    Established company with a solid path to the future.

    Cons

    Xerox doesnt value employees and is unwilling to pay to keep talent. Views employees as expendable

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    It was Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time for more than 5 years

    Pros

    The only pros to this job are that their good people in the building

    Cons

    Work ethics are bad, they don't care about supervisors and leadership is poor

    Advice to ManagementAdvice

    Fire all old management from ACS and start over, the supervisors there are great but the Op Mgr are not training the new supervisors coming into the position.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Transition to the new services lead company continues to be challenging...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Dayton, OH (US)
    Current Employee - Operations Manager in Dayton, OH (US)

    I have been working at Xerox full-time for more than 10 years

    Pros

    Work-life balance, flexibility, interesting and engaging clients

    Cons

    Compensation, advancement, focus on its people

    Advice to ManagementAdvice

    Our strategic direction is moving in the right direction. Senior leadership needs to shift some of its focus on our most valuable resource....our people. Somehow we've lost that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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