Xerox

  www.xerox.com
  www.xerox.com

Xerox Reviews

Updated 20 December 2014
Updated 20 December 2014
1,954 Reviews
2.4
1,954 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,030 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good not Great (was great once upon a time)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Toronto
    Current Employee - Sales Manager in Toronto

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Loyal company, many internal opportunities. Great sales training

    Cons

    Too focus on cost cutting lately, not investing in human captial. Cut all commission position. Losing a lot f great talent.

    Advice to ManagementAdvice

    Keep good people, stop penny pinching because the job market is really good and we cannot afford to lose tallent.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    A good place to work so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Rochester, NY (US)
    Current Employee - Customer Service Representative in Rochester, NY (US)

    I have been working at Xerox full-time (less than an year)

    Pros

    The teams are very supportive when you first start. Sups and agent from your team are always willing to assist you and make sure that you do your job successfully. When you prove that you deserve it you can advance very quickly.

    Cons

    Customer service jobs very challenging and not very rewarding in terms of salary in most companies. I believe the salary could be higher without hurting the company specially with high cost of health insurance to employees.

    Advice to ManagementAdvice

    not much to say so far.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good employer if you like temp permanent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Print Production Specialist
    Current Employee - Print Production Specialist

    I have been working at Xerox (more than 3 years)

    Pros

    Decent pay. Better then office depot of staples. Managers are good

    Cons

    Can be stressful if working a special project. If temp no benefits

    Advice to ManagementAdvice

    Hire temp workers to perm instead of renewing contracts every time

    Doesn't Recommend
    Positive Outlook
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  5. 1 person found this helpful  

    I think that Xerox is a middle of the road corporate employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Great people and working environment

    Cons

    No pay rises for four years
    limited investment in training
    Very limited opportunities to progress within company

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Innovative and hard working technologists.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Francisco, CA (US)
    Current Employee - Manager in San Francisco, CA (US)

    I have been working at Xerox (more than 10 years)

    Pros

    Great support of its people, a culture of continuous improvement and relevant innovation.

    Cons

    Internal competition can be detrimental and non-synergistic.

    Advice to ManagementAdvice

    Be aware of younger generations and how they are changing work and business.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    working at xerox

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    close to home
    friendly environment
    casual environment

    Cons

    no pay increases in past 6 to 7 years
    more choice when more work is given to you after another employee leaves. you are obligated to do it or you worry you will lose your job. the attitude from upper management is you are lucky you have a job.

  8.  

    It's ok for those who can work anytime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Verizon WIreless Representative in Rochester, NY (US)
    Former Employee - Verizon WIreless Representative in Rochester, NY (US)

    I worked at Xerox full-time (less than an year)

    Pros

    Fun training program. Work is ok. Pay is decent

    Cons

    Supervisors were always out on smoke and not willing to take escalated calls. Hours are for someone who doesn't have to have a life outside of work. Kept saying employees would get raises and never did.

    Doesn't Recommend
    Neutral Outlook
  9.  

    My experience with this company was very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Support Representative in Bridgewater, NJ (US)
    Former Employee - Accounts Support Representative in Bridgewater, NJ (US)

    I worked at Xerox

    Pros

    Working there was very rewarding, very professional work settings, and the job description was very challenging yet rewarding.

    Cons

    Some of the challenges of working here was lack of independence, lack of mult-task, meetings, and individual growth.
    Lack of employee,and managerial conferences.

    Advice to ManagementAdvice

    It would be rewarding if managerial team and employee would have more supportive roles.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good start for research intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    flexible to manage your time, quiet

    Cons

    Webster is not a very large city.

  11.  

    Mediocre training. No one knows what they're doing. But okay otherwise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Eh. Not much to say here. Bonuses. Room to move up.

    Cons

    Immaturity of co-workers. Get that out of here if you want things to remain professional.

    Advice to ManagementAdvice

    Tell incompetent people to get out. A lot of people need jobs.

    Recommends
    Neutral Outlook
    Approves of CEO

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