Xerox

www.xerox.com

Xerox Reviews

Updated 26 January 2015
Updated 26 January 2015
2,049 Reviews
2.4
2,049 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,074 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Tough place to work with

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Software Engineer in Dallas, TX (US)
    Former Employee - Software Engineer in Dallas, TX (US)

    I worked at Xerox as a contractor (more than an year)

    Pros

    Lots to learn , great exposure

    Cons

    low compensation ,
    difficult to find time, work life balance almost non existent.

    Advice to ManagementAdvice

    please have a better work life balance

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    one more in the buisiness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unix Systems Administrator in Córdoba (Argentina)
    Current Employee - Unix Systems Administrator in Córdoba (Argentina)

    I have been working at Xerox

    Pros

    good work-life balance and some travel oportunity

    Cons

    you need to fight for a salary rise, no bonus

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    High turn over rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Rochester, NY (US)
    Former Employee - Customer Service Representative in Rochester, NY (US)

    I worked at Xerox full-time (less than an year)

    Pros

    So there is great pay and great benefits, also they have good people working for them so you have nice coworkers, aslo there are good advancement opportunities

    Cons

    I had a bad schedule, the location was bad and it was hard to find reliable transportation, also there is a high turn over rate

    Positive Outlook
    Approves of CEO
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  5.  

    Great Customer Service Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Agent in Redmond, WA (US)
    Former Employee - Technical Support Agent in Redmond, WA (US)

    I worked at Xerox

    Pros

    Friendly, helpful co-workers
    Strong opportunities for advancement
    Management is easily accessible
    Great location right off of I-405
    Really helped me to improve my technical communication skills

    Cons

    Materials provided to agents in order to assist customers are somewhat limited
    Inefficient scheduling: Some parts of day are completely dead with a long queue while at other times, especially towards the end of the day, there are not enough agents on-staff to satisfy the demand

    Advice to ManagementAdvice

    Re-assess scheduling such that it better corresponds with inflow of calls

    Recommends
    Positive Outlook
  6.  

    Shadow of a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Webster, NY (US)
    Current Employee - Senior Software Engineer in Webster, NY (US)

    I have been working at Xerox

    Pros

    Opportunities exist to pursue work in latest technologies, engineering work is engaging, great coworkers, very good work life balance, work location is upstate NY

    Cons

    Company is top heavy, senior management does not show respect or gratitude for workers, 6 year pay freeze for workers while management is rewarded,

    Advice to ManagementAdvice

    You need to look at the total cost of outsourcing jobs.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Good company for work relax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Automation Test Engineer in Webster, NY (US)
    Former Employee - Automation Test Engineer in Webster, NY (US)

    I worked at Xerox as a contractor (more than an year)

    Pros

    The management is great to work with. No pressure. Lots of free time. Good people around.

    Cons

    Very hard to get full time, there are very less benefits when you work as a full time.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good job high turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX (US)
    Former Employee - Customer Service Representative in Houston, TX (US)

    I worked at Xerox full-time (more than an year)

    Pros

    Pay increase unlimited overtime monthly

    Cons

    High turnover rate. Pay decrease with some customer surveys

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Learned a lot about benefits that I didn't know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Assistant in Chesapeake, VA (US)
    Former Employee - Customer Care Assistant in Chesapeake, VA (US)

    I worked at Xerox

    Pros

    The people were great to work for.

    Cons

    A lot of their job positions are temporary

    Advice to ManagementAdvice

    Hire more of your product base employees for permanent positions.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Its fine if you aren't employed. Everyone leaves for better opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SBU Manager
    Former Employee - SBU Manager

    I worked at Xerox

    Pros

    Very poor oversight leads to easy and boring days. You get paid.

    Cons

    The company makes a lot of promises it cant keep and is not well run from the top.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    personal feeling

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Stable and comfortable, relax company

    Cons

    Product, growth, plan are slow

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