Xerox Reviews

Updated 31 October 2014
Updated 31 October 2014
1,863 Reviews
2.4
1,863 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
987 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 115 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 59 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 92 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Buck Consultants in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Xerox full-time (more than 5 years)

    Pros

    Autonomous working environment where you can create your own opportunities.

    Cons

    You have to make your own opportunities. No formal mentoring process. No one is looking for how to help you succeed. Lack of resources on the West Coast across all practices. Investment in Principals who promise to bring in more client work, but they never do. Meanwhile, Director level and below works like dogs. Virtual working environment that lacks the systems and disciplines to support this model. Left alone to create new opportunities, but can be second-guessed. Business process systems cumbersome and a real mess sometimes. Lack of consistent bonus structure or meaningful professional development opportunities. Pressure to never say no. Typical to be expected to take on so many projects you work 70 to 80 hours a week for five or six months. Not sustainable. Constant back biting among leadership. Not professional. Disappointing behaviors.

    Advice to ManagementAdvice

    I think Xerox management is recognizing business system weakness and is rolling out new initiatives to address the cumbersome business systems. Proof will be in the outcomes. Truly need to focus on career paths and formalized professional development. Need to define the vision for Buck. Need to create an environment where it is easier to define work loads so even up to the Director level people are not working 80 hours a week for half the year. These unrealistic expectations are why I am looking for a new employer after eight years. Every year it promises to get better, but it never does. Instead, the more you succeed, the more is expected of you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great experience and excellent people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Writer in Wilsonville, OR (US)
    Former Employee - Technical Writer in Wilsonville, OR (US)

    I worked at Xerox as a contractor (less than an year)

    Pros

    The people are fantastic, best group for knowledge and sharing of that knowledge anywhere. Super helpful and more than happy to help you help them and Xerox as a company. The technology is constantly evolving. The location in Wilsonville is central to all things on the Willamette.

    Cons

    The contract was too short, I really enjoyed working there and wished there had been an FTE position available. Hoping there comes one in the near future!

    Advice to ManagementAdvice

    I was contract to Xerox, I enjoyed working there very much.

    Neutral Outlook
    No opinion of CEO
  3.  

    Nice place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiter in Buenos Aires (Argentina)
    Former Employee - Recruiter in Buenos Aires (Argentina)

    I worked at Xerox full-time (more than 3 years)

    Pros

    Great enviroment and values, great recruiting systems, very organized team.

    Cons

    Salaries really under the market.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    This job is what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Buck-Associate
    Current Employee - Buck-Associate

    I have been working at Xerox full-time (more than 5 years)

    Pros

    Buck Consultants still tries to maintain it's culture in a post Xerox environment. Buck HR staff is the BEST there is. Local market leadership does value folks who work hard. Ability to work from home multiple days a week. Promotions, bonuses, and pay increases are there - I know because I have received all three this year. If you are willing to work hard the right people will take notice and make sure you are compensated.

    Cons

    Buck really did used to be a classy place to work. It is losing it's esteem in the marketplace. Since the Xerox takeover, Buck has been forced to squeeze into a box that doesn't really fit who we are and what we do. It feels like we are being forced to sell a canned product to our clients, where once we were allowed the freedom and creativity to find solutions for them. Buck has lost so many talented people over the last few years and with that, valuable clients. No budgets for employee events, so leadership pays out of their own pockets for any events which are usually only once a year in Dec. Cutting nominal expenses such as coffee and water service for the "worker bees" was a great way to slow down production and show them how under valued they are. The ridiculous amounts of $ they have spent trying to rebrand Buck would be better spent trying to retain the talent that made them money in the first place. Just sayin....

    Advice to ManagementAdvice

    This is to UPPER management, the ones too high on the food chain to care about me or my work on a cellular level. Value the peeps that drive your revenue. Don't just say it in your 6 plank strategy. Did you think we didn't notice that you left us off of the first roll out of the "5 Plank Strategy" People have ALWAYS and WILL ALWAYS be the number one factor driving your bottom line.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Software Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Xerox as a contractor (more than 3 years)

    Pros

    Technically challenging work but again depends on the team and the project. I've been lucky.
    Good opportunity to expand your horizon as a developer.
    Good projects and work environment in terms of colleagues.

    Cons

    As with any big organization, management sucks most of the times.
    Again depends on the group. I've been shuffled to multiple groups and have seen the best and worse.

    Advice to ManagementAdvice

    Good developers are important for the quality of product.
    Don't try to go cheap of resources.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    BIG Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than 5 years)

    Pros

    Brand recognition, very well known

    Cons

    BIG lots of layers of management

    Negative Outlook
    Disapproves of CEO
  8.  

    Satisfied

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (less than an year)

    Pros

    Decent pay and benefits, not overly micromanaged.

    Cons

    Training could be stronger, could use overhaul.

    Advice to ManagementAdvice

    Work on training methods for greater satisfaction.

    Recommends
    Positive Outlook
  9.  

    Undepenable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing in El Paso, TX (US)
    Former Employee - Billing in El Paso, TX (US)

    I worked at Xerox full-time (more than an year)

    Pros

    You could make money in bi-weekly bonuses.

    Cons

    When they were busy we had to work overtime, mandatory. When they were not busy the would send you home, so you wouldn't get even 30 or 40 hours.

    Advice to ManagementAdvice

    Be consistent

    Recommends
  10. 1 person found this helpful  

    Great People, paid training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Portland, OR (US)
    Current Employee - Customer Care Representative in Portland, OR (US)

    I have been working at Xerox full-time (less than an year)

    Pros

    Fun and upbeat, great co-workers!

    Cons

    Base pay isnt that great, but chances of bonuses are a plus!

    Advice to ManagementAdvice

    Trainers are great, management needs to remain available to all employees

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSE in Melville, NY (US)
    Current Employee - SSE in Melville, NY (US)

    I have been working at Xerox full-time (more than 3 years)

    Pros

    The tenure surrounding you helps the great people at Xerox help you be great. The people are friendly and always willing to help you with things you don't know how to do.

    Cons

    There aren't too many processes in place to help beginners complete most tasks. When it comes to most issues you're just asking around until someone takes ownership and will help you complete the tasks

    Advice to ManagementAdvice

    Listen to your employees and do WAYYYYYYYY LESS outlook calls and go see the accounts with your SSE's.

    Recommends
    Positive Outlook
    Approves of CEO

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