Yelp Reviews

Updated 20 September 2014
Updated 20 September 2014
221 Reviews
3.6
221 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
161 Ratings

Review Highlights

Pros
  • Fun office culture with free food, offsite activities, young employees (in 26 reviews)

  • free food and drinks, beer, very young laid back culture (in 10 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 15 reviews)

  • There tends to not be the best work/life balance (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company, Great training and support, hard job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive  in  New York, NY (US)
    Current Employee - Sales Executive in New York, NY (US)

    I have been working at Yelp full-time for less than a year

    Pros

    amazing atmosphere- everyone is super nice and supportive, really want you to succeed and the office is so much fun. games all around, beer and ice coffee kegs, and fully equipped kitchens. Amazing training program!

    Cons

    Phone sales are probably the hardest job in the world, you are now officially a solicitor and that is hard to get used to.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazing. So thankful I found the position at Yelp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  New York, NY (US)
    Current Employee - Account Executive in New York, NY (US)

    I have been working at Yelp full-time for more than a year

    Pros

    -Amazing people -Career Growth -Sales Development -Amazing Leadership

    Cons

    The only challenge is just trusting the process but they give you ample opportunity to learn the sales process.

    Advice to ManagementAdvice

    Keep doing what you're doing. Amazing opportunity. Great leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    tough but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Phoenix, AZ (US)
    Current Employee - Account Executive in Phoenix, AZ (US)

    I have been working at Yelp full-time for less than a year

    Pros

    great benefits, good coworkers, etc.

    Cons

    can get monotonous after a while

    Advice to ManagementAdvice

    continue to be strong!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Awesome Place to work and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  San Francisco, CA (US)
    Former Employee - Software Engineer in San Francisco, CA (US)

    I worked at Yelp as an intern for less than a year

    Pros

    A very fast paced environment with great scope for learning. Highly individualistic atmosphere. A very flat hierarchy everyone from your colleague to your CEO is approachable.

    Cons

    Not anything related to the work and culture. But sometimes the interns may not end up in the team they perform best at. But still in the new team there are tons of things to learn. But performance wise we might not be able to give our best.

    Advice to ManagementAdvice

    Keep rocking :) ...

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer (Web Developer)  in  New York, NY (US)
    Current Employee - Software Engineer (Web Developer) in New York, NY (US)

    I have been working at Yelp full-time for more than a year

    Pros

    This was an exciting experience. The training was quality and the job had a very social environment. The upper-level management does its best to boost morale and keep their employees happy by providing food and a unique culture.

    Cons

    I didn't experience too many challenges.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    For someone who fits the mold, a great place to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Yelp full-time for more than a year

    Pros

    The company is growing quickly, which is palpable and exciting. From a sales perspective, it's fun to feel you are directly contributing to this growth. This would be a good fit for a person on the right wavelength, who lives to pull deals over the finish line. Solid benefits, outgoing and friendly coworkers, great coffee, and beautiful office space were all highlights.

    Cons

    Although they are clear about what the job entails from day one, the monotony of sitting and repeating the same conversation (unsurprisingly) can start to wear on you. Employees were also strongly typed (haha) by their departments - some valued more than others - with no interaction between. I would have enjoyed meeting people in different roles, feeling connected to the product and company as a whole.

    Advice to ManagementAdvice

    My experience from manager to manager was so different that it's difficult to make a blanket statement about what could improve. I noticed that pairing sales people with the right manager and team could make a night/day difference in terms of performance, so it would probably be worth devoting more energy to this process - or at least encouraging reps to be proactive about their placement and development.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    When you're good, you're good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Yelp full-time for less than a year

    Pros

    food, people, fun culture, young staff, cool office, upbeat music and environment,

    Cons

    cold calls, younger management, not enough room to try things your own way even though "you are your own CEO."

    Advice to ManagementAdvice

    try not to manage all of your team members in a blanket way, different people have different needs

    Positive Outlook
    Approves of CEO
  9.  

    Awesome Peers, Very Shaky Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  San Francisco, CA (US)
    Current Employee - Sales Representative in San Francisco, CA (US)

    I have been working at Yelp full-time for more than a year

    Pros

    The peers you work with are awesome. You get to instantly make a lot of friends that are young and eager to work. Training is a great asset to my future

    Cons

    The management is terrible. Floor managers are for the most part garbage. They are young and inexperienced. A lot of inner work relationships and are very clicky on the high level. Not transparent at all.

    Advice to ManagementAdvice

    Higher older people to manage your young staff. Why would you hire managers after one year of work experience? Why would you hire 26 year old to manage people from the ages of 22-45 years old. Pay your top producers more. You are losing out on keeping top producers because your pay structure is weak at best. If you wanted to grow within, maybe not hire 50 people every month... People quit because they are not getting paid and can go somewhere else very quickly.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  San Francisco, CA (US)
    Former Employee - Account Executive in San Francisco, CA (US)

    I worked at Yelp full-time for less than a year

    Pros

    The sales training is great for an entry level salesperson to learn the basics of how to cold call. They provide free snacks, drinks and beer.

    Cons

    It's a stressful work environment that doesn't pay well. They give you left over leads while the warm ones (businesses that are interested in signing up) to the senior sales people.

    Doesn't Recommend
  11. 2 people found this helpful  

    Best work experience I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Pros

    The team orientated culture and the willingness of the managers to come to your aid

    Cons

    The only thing that makes this job bad is the fact its cold calling

    Advice to ManagementAdvice

    Keep doing everything the way you are.

    Recommends
    Positive Outlook
    Approves of CEO

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