Zara
2.8 of 5 273 reviews
www.zara.com Arteixo, Spain 5000+ Employees

Zara Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

2.8 273 reviews

                             

58% Approve of the CEO

Zara First Deputy Chairman and CEO Inditex Pablo Isla Álvarez de Tejera

Pablo Isla Álvarez de Tejera

(104 ratings)

40% of employees recommend this company to a friend
273 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "good pay and bonus every month dependent on how the company does"
    in 13 reviews
  • "Employees dynamic was very positive to the work environment"
    in 11 reviews
Cons:
  • "Long hours - You do at least 5- 60 hours a week"
    in 19 reviews
  • "Employee discount is basically nonexistent (covers tax percentage)"
    in 19 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Approves of CEO

 

Great Opportunities

Visual Merchandiser (Former Employee)

I worked at Zara full-time for more than a year

ProsIf you work hard, you will be recognized

ConsDon't really feel valued as an employee

Advice to Senior ManagementCare about employees rather than product

Yes, I would recommend this company to a friend

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Great place to gain life experiences and learn how to be a team player

Sales Associate (Former Employee)

I worked at Zara part-time for more than a year

ProsFamily like team members, rewarding work experiences where you can train yourself with how to respond and perform under stresses, how to be a good team player.

Flexible work schedules also learn trend of fashion!

ConsHigh volume of work, bad staff incentives, sometimes bad training for new starters, slow in promotion sometimes

Advice to Senior ManagementManagers should learn now to be more professional and how to deal with problems under pressure in professional manner.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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1 person found this helpful  

Good opportunities if you want to work hard

Manager (Current Employee)
Sydney

I have been working at Zara full-time for more than a year

ProsTraining
Opportunity for promotion
Fast paced and use environment
Good place to make friends
Learn a wide range of retail skills

ConsPoor staff discount, even for managers who must wear the product (15%)
Lack of work/life balance
Rosters change on a weekly basis
Lack of positivity in the work place
Management is intimidating and treats staff with little to no respect
Favouritism shown to certain staff members
Opportunities given only to those who are favoured
Lack of appreciation of highperforming staff members which leads to a high turnover of staff
Lack of flexibility in workplace
Senior management bully lower level management
Unspoken requirement to perform work duties out of working hours
Pressure from management to skip days off at busy times (sale, stocktake) with the "promise" of
 getting the time in lieu back
Poor pay relative to the amount of work put in. Different employees are paid different amounts depending on how well they negotiate with HR

Advice to Senior ManagementAs above. Appreciate staff, treat them fairly and kindly and in turn you will have a lower staff turnover.

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2 people found this helpful  

Interesting learning experience.

Sales Assistant (Former Employee)
Melbourne

I worked at Zara

Pros-Teaches you how to multitask and work effectively in a busy environment
-Never a dull moment
-opportunity of career growth.

Cons-Understaffed yet HR is unwilling to try and persuade staff to stay so the majority of skilled employees leave.
-Employees are treated as disposable.
-Hierarchy style of running store only created tension between employees.
-Trading Hours are unreasonable and management mistreat employees on a regular basis.
-Alot of penny pinching towards employees- no christmas party despite posting record profits every year.

Advice to Senior ManagementWhile Zara grows at an alarming rate they should realize that they can not just have a revolving door style of hiring staff like many other retail companies and while growing as a brand is great, they should remember many times before that many companies before it have grown and become over inflated and then eventually devalued at an alarming rate.

No, I would not recommend this company to a friend

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loved it

Sales Associate (Former Employee)
Prague (Czech Republic)

I worked at Zara as a contractor for more than a year

Prosits great for fashion lovers, you get to have clothes with a employee's discount. the staff is very friendly

Conslong shifts
the flagship store has so much visitors a lll the time.

Advice to Senior Managementkeep up the good work

Yes, I would recommend this company to a friend

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Sales Assoc.

Sales Associate (Former Employee)
New York, NY (US)

I worked at Zara part-time for less than a year

ProsGood Pay
Good Hours (if you want it)
Dibs on what ever is out

ConsPoor management
crappy discount 15%, really?

Advice to Senior ManagementExplain thoroughly and stop speaking Spanish all the time. It's unfair to non hispanic people such as myself. We don't know what you're saying.

Yes, I would recommend this company to a friend

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Hard work and fast paced environment

Sales Associate (Former Employee)
Montreal, QC (Canada)

I worked at Zara full-time for less than a year

Pros-fun staff
-learn a lot
-nice clothes

Cons-stressful, especially when understaffed, you're expected to do the work of 2 people.
-discount is terrible

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College Job

Sales Associate and Stock Associate (Former Employee)
Chicago, IL (US)

I worked at Zara part-time for more than a year

ProsThey sell awesome clothes, and you get to wear a neat uniform which for men changes consistently. Commissioned from sales + hourly which isn't awful.

ConsBad communication through management. Really ridiculous rules that they try to enforce. Not thorough training for some associates.

Advice to Senior ManagementBetter training, organization and communication.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Amazing Store, amazing staff

Sales Assistant (Current Employee)
Dublin, Dublin (Ireland)

I have been working at Zara part-time for more than a year

Prosfriendly people, learned lots from it

Conscustomers treat you like nothing!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Neither here nor there

Sales Assistant (Former Employee)

I worked at Zara part-time for more than a year

ProsStaff culture was very relaxed and was flexible about changing shifts if necessary.

All staff are given a uniform which is very handy (particularly as the men's uniform was a suit!)

ConsThe wage was basic (but I suppose that is unsurprising). Some poor management at times but I expect this is something which would vary on a store by store basis and is almost inevitable in high-street retail.

Advice to Senior ManagementGet good store and department managers in to compliment the excellent range of merchandise and you can't go wrong!

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Zara reviews and ratings - including employee satisfaction and approval ratings for Zara CEO Pablo Isla Álvarez de Tejera. All 273 reviews are posted anonymously by Zara employees.